52
FAULT IDENTIFICATION FORM (RMA)
E
Date .................................. Company: ............................................................................................................
Name and surname of the holder
*
: .............................................................................................................
Company address
*
: .....................................................................................................................................
City
*
: ....................................................................................................................... ZIP code
*
: ....................
Address delivery/pickup, a subsidiary of
*
: ...................................................................................................
City
*
: ....................................................................................................................... ZIP code
*
: ....................
VAT
*
: ..............................................................................................................................................................
Tax code
*
: .....................................................................................................................................................
Telephone: ......................................................................................................................................................
*
: ...........................................................................................................................................................
Reference person: ..........................................................................................................................................
Bank support
*
: ...............................................................................................................................................
IBAN code
*
: ....................................................................................................................................................
Meter Model: ...................................................................................................................................................
Purchase date: ................................................................................................................................................
Copy and invoice number (if under warranty): .............................................................................................
Bought from:....................................................................................................................................................
Software Version (SW): ......................................................................................................................
(optional)
Hardware Version (HW): ....................................................................................................................
(optional)
Serial Number (S.NO): .....................................................................................................................................
meter.
DETAILED and ACCURATE DESCRIPTION OF FAULT:
Please describe and attach the fault, especially if OCCASIONAL, or if it occurs ONLY under certain conditions:
for example “cool instrument” or “warm instrument”, after no. minutes of operation, etc.
We suggest you provide photographs of the damaged parts or attach a movie that shows the problem on the display.
If descriptions of the fault are incomplete and we are unable to reproduce the fault in our laboratories, we may have to
resend you the instrument unrepaired.
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