14
P/N 1011263 Rev. C 12/15
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test and repair of electrical equipment should be performed
by qualified service personnel. The unit should be unplugged when servicing, except when electrical tests are required. If the trouble-
shooting steps listed do not solve your machine problem, contact an Authorized Service Agency for further assistance or service.
Problem
Possible Cause
Corrective Action
Unit displays error message: “SSR ‘A’ Fail.
Toaster Shut Down”. Followed by a
cool down cycle. Power, Motor, ‘B’, and ‘C’
lights are solid and Service and ‘A’ lights
are flashing.
SSR is stuck closed causing platen ‘A’ temperature to
exceed 343°C (650°F).
Cycle power off and on if fault message persist; con-
tact your Maintenance person or Authorized Service
Agency for service.
Failed Display Board.
Failed I/O Board.
Unit displays error message: “SSR ‘B’ Fail.
Toaster Shut Down”. Followed by a cool
down cycle. Power, Motor, ‘A’, and ‘C’ lights
are solid and Service and ‘B’ lights are
flashing.
SSR is stuck closed causing platen ‘B’ temperature to
exceed 343°C (650°F).
Cycle power off and on if fault message persist; con-
tact your Maintenance person or Authorized Service
Agency for service.
Failed Display Board.
Failed I/O Board.
Unit displays error message: “SSR ‘C’ Fail.
Toaster Shut Down”. Followed by a cool
down cycle. Power, Motor, ‘A’, and ‘B’ lights
are solid and Service and ‘C’ lights are
flashing.
SSR is stuck closed causing platen ‘C’ temperature to
exceed 343°C (650°F).
Cycle power off and on if fault message persist; con-
tact your Maintenance person or Authorized Service
Agency for service.
Failed Display Board.
Failed I/O Board.
Unit displays error message: “High Limit
Tripped. Toaster Shut Down”. Followed
by a cool down cycle.
Failed Platen Thermocouple causing the High Limit to
trip.
Allow unit to cool and reset the High Limit. If the
High Limit trips again, contact your Maintenance
person or Authorized Service Agency for service.
Defective High Limit
Unit displays error message: “Conveyor
Stopped. Toaster Shut Down”. Followed
by a cool down cycle. Power, ‘A’, ‘B’, and
‘C’ lights are solid and Service and Motor
lights are flashing.
Mechanical bind in one of the conveyors.
Cycle power off and on if fault message persist; con-
tact your Maintenance person or Authorized Service
Agency for service.
Defective Motor
Damaged Ball Bearing(s).
Drive chain or sprockets are damaged.
Failed Display Board.
Failed I/O Board.
Unit displays error message: “Internal
Error. Power Plug: Out/In”.
Internal board error.
Turn unit off and unplug . Plug unit back in, Turn unit
on and if error persists; contact your Maintenance
person or Authorized Service Agency for service.
Unit displays error message: “Control
Temperature Fail. Toaster Shut Down”.
Followed by a cool down cycle. The con-
trol compartment’s ambient temperature
is above 60°C (140°C).
Cooling Fan(s) are dirty and need to be cleaned.
Verify vents on toaster are unblocked and not near
other heating appliances. Clean fans describe in the
Maintenance section of this manual. If error persists
contact your maintenance person or Authorized
Service Agency for service.
Failed Cooling Fan(s).
Failed Display Board.
Failed I/O Board.
Problem
Possible Cause
Corrective Action
Unit displays fault message: “’A’ System
Fail”. Followed by a graphic display.
Power, Motor, ‘B’, and ‘C’ lights are solid
and Service and ‘A’ lights are flashing.
SSR is stuck open causing platen ‘A’ to not reach set
point within 30 minutes.
Cycle power off and on if fault message persist; con-
tact your Maintenance person or Authorized Service
Agency for service.
Failed Platen ‘A’ Heater.
Failed Display Board
Failed I/O Board.
Loose wire or connection.
Failed thermocouple.
NOTE:
The table below describes troubleshooting related to the unit display.
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