30 • Service Information
QRA-8808 User Guide (v5.0)
authorized Ross Video Limited factory representative. Therefore, any unauthorized attempt to repair this product,
by anyone other than an authorized Ross Video Limited factory representative, will automatically void the
warranty. Please contact Ross Video Technical Support for more information.
In Case of Problems
Should any problem arise with your QRA-8808, please contact the Ross Video Technical Support Department.
(Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping instructions,
should you wish our factory to repair your QRA-8808. If required, a temporary replacement frame will be made
available at a nominal charge. Any shipping costs incurred will be the responsibility of you, the customer. All
products shipped to you from Ross Video Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product manufactured by
Ross Video Limited, beyond the warranty period without charge, for the life of the equipment.
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