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11–2 • Service Information

Fiber Ethernet Switch Transceivers User Manual (Iss. 04)

Troubleshooting Checklist

Routine maintenance to this openGear product is not required. In the event of problems with your 
Fiber Ethernet Switch Transceiver, the following basic troubleshooting checklist may help 
identify the source of the problem. If the frame still does not appear to be working properly after 
checking all possible causes, please contact your openGear products distributor, or the Technical 
Support department at the numbers listed under the “

Contact Us

” section. 

1.

Visual

 

Review

 — Performing a quick visual check may reveal many problems, such as 

connectors not properly seated or loose cables. Check the card, the frame, and any 
associated peripheral equipment for signs of trouble.

2.

Power Check

 — Verify the power indicator LED on the distribution frame front panel 

for the presence of power. If the power LED is not illuminated, verify that the power 
cable is connected to a power source and that power is available at the power main. 
Confirm that the power supplies are fully seated in their slots. If the power LED is still 
not illuminated, replace the power supply with one that is verified to work.

3.

Input Signal Status

 — Verify that source equipment is operating correctly and that a 

valid signal is being supplied.

4.

Output Signal Path

 — Verify that destination equipment is operating correctly and 

receiving a valid signal.

5.

Unit Exchange

 — Exchanging a suspect unit with a unit that is known to be working 

correctly is an efficient method for localizing problems to individual units. 

Bootload Button

In the unlikely event of a complete card failure, you may be instructed by a Ross Technical 
Support specialist to perform a complete software reload on the card.

To reload the software on a card

1.

Eject the card from the frame.

2.

Press and hold the 

Bootload

 button, while re-inserting the card into the frame.

3.

Release the button.

• The 

PWR 

LED flashes green while the card is waiting for a new software load.

• If a new software load is not sent to the card within 60 seconds, the card will 

attempt to restart with its last operational software load.

• Software loads can be sent to the Fiber Ethernet Switch Transceiver via the ethernet 

connection on the rear of the frame.

Caution

 — Every time you are required to insert a connector into a device, or 

mating sleeve, you must clean the connector. All exposed surfaces of the ceramic 
ferrule must be clean. Follow your facility practices of cleaning fiber optic connectors.

Connectors must always be inserted into a device or have a dust cap on.

Содержание Opengear FED-6943

Страница 1: ...FES 6941 FES 6942 FED 6943 FED 6944 FET 6945 and FET 6946 Fiber Ethernet Switch Transceivers User Manual...

Страница 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Страница 3: ...erial in this manual is furnished for informational use only It is subject to change without notice and should not be construed as commitment by Ross Video Limited Ross Video Limited assumes no respon...

Страница 4: ...intended for use in areas outside home International This equipment has been tested under the requirements of CISPR 22 2008 or CISPR 32 2015 and found to comply with the limits for a Class A Digital...

Страница 5: ...vironmentally friendly and health conscious manner The crossed out wheeled bin symbol invites you to use these systems If you need more information on the collection reuse and recycling systems please...

Страница 6: ......

Страница 7: ...ions 2 6 Ethernet Cabling Overview 2 6 Internal GigE Link 2 6 Software Upgrades 2 7 To upgrade the software on your card 2 7 FES 6941 Setup 3 FES 6941 Overview 3 2 FES 6941 Functional Block Diagram 3...

Страница 8: ...FET 6945 Setup 7 FET 6945 Overview 7 2 FET 6945 Functional Block Diagram 7 2 Cabling for the FET 6945 20A and FET 6945 20B 7 3 FET 6945 20A 7 3 FET 6945 20B 7 3 Cabling for the FET 6945 40A and FET 69...

Страница 9: ...d Temperature Monitoring 9 12 Incompatible Rear Module Monitoring 9 13 DashBoard Menus 10 Status Tabs 10 2 Signal Tab 10 2 Hardware Tab 10 4 Product Tab 10 4 Port Stats Tab 10 5 Setup Tab 10 6 Alarm E...

Страница 10: ...iv Contents Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 11: ...ns A Word of Thanks Congratulations on choosing an openGear Fiber Ethernet Switch Transceiver Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question per...

Страница 12: ...ast and Broadcast and VLAN services except where restricted by configuration Note that the Fiber Ethernet Switch Transceivers do not provide POE Power Over Ethernet but will work with switches that fo...

Страница 13: ...ndividual ports Allows for port disabling Up to seven available ports using a combination of ethernet via RJ45 connections fiber optic ports and a GigE internal link to the Network Controller Card in...

Страница 14: ...refer to its user manual Card edge Controls The front edge of the Fiber Ethernet Switch Transceiver cards have an LED indicator for power status LEDs on the rear modules indicate communication and tra...

Страница 15: ...wise noted FED 6944 includes all versions of the FED 6944 unless otherwise noted FET 6945 includes all versions of the FET 6945 unless otherwise noted FET 6946 includes all versions of the FET 6946 un...

Страница 16: ...1 6 Introduction Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 17: ...ils and updating the software The following topics are discussed Before You Begin Physical Installation Ethernet Communications Software Upgrades Caution Every time you are required to insert a connec...

Страница 18: ...lity practices of cleaning fiber optic connectors Connectors must always be inserted into a device or have a dust cap on Figure 2 1 Figure 2 1 Card Connectors with Dust Caps Installed A poor optical c...

Страница 19: ...on the rear of the frame 2 To apply a label to your rear module Verify whether your Rear Module Label is self adhesive by checking the back of the label for a thin wax sheet You will need to remove t...

Страница 20: ...is one of the required models for your card Refer to the applicable chapter in this manual to learn which rear module is supported by your card model 3 Refer to the appropriate chapter in this manual...

Страница 21: ...faces the exterior of the frame Ensure the ceramic ferrule of the connector s is clean Caution Every time you are required to insert a connector into a device or mating sleeve you must clean the conn...

Страница 22: ...cility network Figure 2 3 There is no need for a crossover cable as the rear modules include an Auto MDIX ethernet PHY that will switch from straight to crossover automatically as needed Ross Video do...

Страница 23: ...his menu provides a list of the compatible cards based on the card selected in step 2 Specify the card s to upload the file to by selecting the check box es for the cards you wish to upload the file t...

Страница 24: ...2 8 Installation Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 25: ...ignations and the technical specifications for the FES 6941 Single Link Ethernet Switch Transceivers Note that specifications are subject to change without notice The following topics are discussed FE...

Страница 26: ...Table 3 1 for paring details FES 6941 Functional Block Diagram This section provides a functional block diagram that outlines the workflow of the FES 6941 series regardless of the model type Figure 3...

Страница 27: ...directional optical port and four RJ45 Ethernet 10 100 1000 ports Refer to Figure 3 2 for cabling designations Figure 3 2 Cable Connections for the FES 6941 20A FES 6941 20B The FES 6941 20B is used w...

Страница 28: ...bi directional optical port and four RJ45 Ethernet 10 100 1000 ports Refer to Figure 3 4 for cabling designations Figure 3 4 Cable Connections for the FES 6941 40A FES 6941 40B The FES 6941 20B is us...

Страница 29: ...6941 40A 2dBm to 3dBm FES 6941 40B 0dBm to 5dBm Tx Wavelength FES 6941 20A FES 6941 40A 1310nm FES 6941 20B FES 6941 40B 1550nm Rx Sensitivity FES 6941 20A FES 6941 20B 3dBm to 22dBm FES 6941 40A FES...

Страница 30: ...3 6 FES 6941 Setup Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 31: ...cabling designations and the technical specifications for the FES 6942 Single Link Ethernet Fiber Transceivers Note that specifications are subject to change without notice The following topics are di...

Страница 32: ...gh sensitivity receiver The high sensitivity models are indicated with an H in the model number e g FES 6942 27H The CWDM models are identified with a two digit suffix as indicated in Table 4 2 The wa...

Страница 33: ...942 series regardless of the model type Figure 4 1 FES 6942 Series Simplified Block Diagram CARD CONTROL AND MONITORING 10 100 1000 ETHERNET SWITCH FIBER IN FIBER OUT ETHERNET PORT 4 ETHERNET PORT 3 E...

Страница 34: ...are dependent on the card model The suggested distances are specified in Table 4 3 To calculate your fiber path link budget refer to Table 4 4 on page 4 8 and Table 4 5 on page 4 9 for optical budget...

Страница 35: ...27 supports 1270nm wavelengths The wavelength designation are specified in the following figures Figure 4 5 Cable Connections for the FES 6942 27 Figure 4 6 Cable Connections for the FES 6942 29 Figu...

Страница 36: ...7 Figure 4 14 Cable Connections for the FES 6942 49 Ethernet Port 3 Ethernet Port 4 Ethernet Port 2 Ethernet Port 1 1350nm 1350nm Ethernet Port 3 Ethernet Port 4 Ethernet Port 2 Ethernet Port 1 1370nm...

Страница 37: ...59 Figure 4 20 Cable Connections for the FES 6942 61 Ethernet Port 3 Ethernet Port 4 Ethernet Port 2 Ethernet Port 1 1510nm 1510nm Ethernet Port 3 Ethernet Port 4 Ethernet Port 2 Ethernet Port 1 1530n...

Страница 38: ...1 Nominal Wavelength FES 6942 20 1310nm FES 6942 40 1310nm FES 6942 80 1550nm Tx Power FES 6942 20 3dBm to 8dBm FES 6942 40 3dBm to 2dBm FES 6942 80 5dBm to 0dBm Rx Sensitivity FES 6942 20 3dBm to 22d...

Страница 39: ...70nm FES 6942 49 1490nm FES 6942 51 1510nm FES 6942 53 1530nm FES 6942 55 1550nm FES 6942 57 1570nm FES 6942 59 1590nm FES 6942 61 1610nm Tx Power FES 6942 xx CWDM series 5dBm to 0dBm FES 6942 xxH CWD...

Страница 40: ...4 10 FES 6942 Setup Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 41: ...bling designations and the technical specifications for the FED 6943 Dual Link Ethernet Fiber Transceivers Note that specifications are subject to change without notice The following topics are discus...

Страница 42: ...of the same WDM Refer to Table 5 1 for details FED 6943 Functional Block Diagram This section provides a functional block diagram that outlines the workflow of the FED 6943 series regardless of the m...

Страница 43: ...ts Refer to Figure 5 2 for cabling designations Figure 5 2 Cable Connections for the FED 6943 20A FED 6943 20B The FED 6943 20B is used with the 8320AR 056 Full Rear Module Each rear module occupies t...

Страница 44: ...rts Refer to Figure 5 4 for cabling designations Figure 5 4 Cable Connections for the FED 6943 40A FED 6943 40B The FED 6943 40B is used with the 8320AR 056 Full Rear Module Each rear module occupies...

Страница 45: ...3 40A 2dBm to 3dBm FED 6943 40B 0dBm to 5dBm Tx Wavelength FED 6943 20A FED 6943 40A 1310nm FED 6943 20B FED 6943 40B 1550nm Rx Sensitivity FED 6943 20A FED 6943 20B 3dBm to 22dBm FED 6943 40A FED 694...

Страница 46: ...5 6 FED 6943 Setup Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 47: ...r includes the technical specifications for the FED 6944 Dual Link Ethernet Fiber Transceivers Note that specifications are subject to change without notice The following topics are discussed FED 6944...

Страница 48: ...or as a high sensitivity receiver The high sensitivity models are indicated with an H in the model number e g FED 6944 27H The CWDM models are identified with a two digit suffix as indicated in Table...

Страница 49: ...gardless of the model type Figure 6 1 FED 6944 Series Simplified Block Diagram CARD CONTROL AND MONITORING 10 100 1000 ETHERNET SWITCH ETHERNET PORT 3 ETHERNET PORT 2 ETHERNET PORT 1 FIBER OUT A FIBER...

Страница 50: ...the optical ports of your card support are dependent on the card model The distances are specified in Table 6 3 To calculate your fiber path link budget refer to Table 6 4 on page 6 7 and Table 6 5 on...

Страница 51: ...wavelengths If your FED 6944 is a high sensitivity transceiver the card product number includes the H character For example FED 6944 27H Figure 6 5 FED 6944 27 Figure 6 6 FED 6944 31 Figure 6 7 FED 69...

Страница 52: ...6944 55 Figure 6 12 FED 6944 59 Ethernet Port 3 Ethernet Port 2 Ethernet Port 1 1470nm 1470nm 1490nm 1490nm Ethernet Port 3 Ethernet Port 2 Ethernet Port 1 1510nm 1510nm 1530nm 1530nm Ethernet Port 3...

Страница 53: ...2 Number of Outputs 2 Nominal Wavelength FED 6944 20 1310nm FED 6944 40 1310nm FED 6944 80 1550nm Tx Power FED 6944 20 3dBm to 8dBm FED 6944 40 3dBm to 2dBm FED 6944 80 5dBm to 0dBm Rx Sensitivity FE...

Страница 54: ...1530nm FED 6944 55 1550nm 1570nm FED 6944 59 1590nm 1610nm Tx Power FED 6944 xx CWDM series 5dBm to 0dBm FED 6944 xxH CWDM series 7dBm to 2dBm Rx Sensitivity FED 6944 xx CWDM series 3dBm to 24dBm FED...

Страница 55: ...ignations and the technical specifications for the FET 6945 Triple Link Ethernet Switch Transceivers Note that specifications are subject to change without notice The following topics are discussed FE...

Страница 56: ...paring details FET 6945 Functional Block Diagram This section provides a functional block diagram that outlines the workflow of the FET 6945 series regardless of the model type Figure 7 1 FET 6945 Se...

Страница 57: ...tional optical ports and three RJ45 Ethernet 10 100 1000 ports Refer to Figure 7 2 for cabling designations Figure 7 2 Cable Connections for the FET 6945 20A FET 6945 20B The FET 6945 20B is used with...

Страница 58: ...tional optical ports and three RJ45 Ethernet 10 100 1000 ports Refer to Figure 7 4 for cabling designations Figure 7 4 Cable Connections for the FET 6945 40A FET 6945 40B The FET 6945 40B is used with...

Страница 59: ...6945 40B 1550nm Tx Power FET 6945 20A FET 6945 20B 3dBm to 8dBm FET 6945 40A 2dBm to 3dBm FET 6945 40B 0dBm to 5dBm Rx Sensitivity FET 6945 20A FET 6945 20B 3dBm to 22dBm FET 6945 40A FET 6945 40B 3d...

Страница 60: ...7 6 FET 6945 Setup Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 61: ...esignations and technical specifications for the FET 6946 Triple Link Ethernet Switch Transceivers Note that specifications are subject to change without notice The following topics are discussed FET...

Страница 62: ...a generic switch provided that the power levels match FET 6946 Functional Block Diagram This section provides a functional block diagram that outlines the FET 6946 series workflow Figure 8 1 FET 6946...

Страница 63: ...e optical input and three RJ45 Ethernet 10 100 1000 ports Refer to Figure 8 2 for cabling designations Figure 8 2 Cable Connections for the FET 6946 20A FET 6946 20B The FET 6946 20B is used with the...

Страница 64: ...e optical input and three RJ45 Ethernet 10 100 1000 ports Refer to Figure 8 4 for cabling designations Figure 8 4 Cable Connections for the FET 6946 40A FET 6946 40B The FET 6946 40B is used with the...

Страница 65: ...0A and FET 6946 20B on page 8 3 and Cabling for the FET 6946 40A and FET 6946 40B on page 8 4 Tx Power FET 6946 20A FET 6946 20B 3dBm to 8dBm FET 6946 40A 2dBm to 3dBm FET 6946 40B 0dBm to 5dBm Rx Sen...

Страница 66: ...8 6 FET 6946 Setup Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 67: ...This Chapter This chapter provides a general overview of the user controls and configuration options available for your Fiber Ethernet Switch Transceiver The following topics are discussed Card Overv...

Страница 68: ...Switch Transceivers use a blind mate LC UPC connector to interface with the Rear Modules 8320AR 056 and 8320AR 057 The rear module remains passive while allowing for the Fiber Ethernet Switch Transce...

Страница 69: ...SFP and PORT LEDs that are implemented on the card edge is dependent on your card model Table 9 1 Port LED Mapping LED Reports Status of FES 6941 FES 6942 FED 6943 FED 6944 FET 6945 FET 6946 PORT 7 I...

Страница 70: ...s LED indicates that the Fiber signal on the specified SFP is functioning correctly and that no anomalies have been detected PORT SPEED Green When lit green this LED indicates the port speed is at 1Gb...

Страница 71: ...n flashing green this LED indicates communication activity is occurring on the specified RJ45 port Off When unlit this LED indicates an invalid link is detected on the specified RJ45 port Verify the c...

Страница 72: ...simple connection where each VLAN terminates in a single device or isolated subnet Unlike Figure 9 5 there is no requirement for additional setup of the Corporate Network as the Fiber Ethernet Switch...

Страница 73: ...1 From the Device View select the Setup tab FET 6945 Configuring a VLAN Group 2 In the Port Enables area select the required check boxes to activate the specified RJ45 Fiber and Internal ports on you...

Страница 74: ...ach port you wish to include The box displays a check mark Note that the number of ports depends on the card model 3 For each VLAN you wish to add ports to repeat step 2 Note A minimum of two ports mu...

Страница 75: ...that can bring down a network If one or more Fiber Ethernet Switch Transceivers are going to connect to the same network ensure that the internal GigE ports to those cards are turned off at the MFC 8...

Страница 76: ...eration It also provides redundancy in that failure of one of the physical ports in the trunk group forces all the traffic to the remaining link s Figure 9 8 illustrates a setup with multiple FET 6945...

Страница 77: ...ck box 3 In the Port Enables area select the required check boxes to activate the specified RJ45 and Fiber ports on your card 4 To configure a Trunk Group Locate the Trunking area of the Setup tab Sel...

Страница 78: ...ubleshoot refer to the rear module label To enable an alarm to report a link failure 1 From the Device View select the Alarm Enable tab 2 Select the required RJ45 Link Fails check box es to enable the...

Страница 79: ...perature monitoring 1 From the Device View select the Alarm Enable tab 2 Select the Enable Fiber Abnormal Temperature check box for the fiber optic connection you wish to monitor Incompatible Rear Mod...

Страница 80: ...9 14 Configuration Fiber Ethernet Switch Transceivers User Manual Iss 04...

Страница 81: ...oard for the Fiber Ethernet Switch Transceiver Note that default values are indicated with an asterisk The following topics are discussed Status Tabs Port Stats Tab Setup Tab Alarm Enable Tab Note The...

Страница 82: ...ts on the port but the corresponding alarm is disabled in the Alarm Enable tab Link Failure Red The link for the specified port is invalid fails and the corresponding alarm is enabled in the Alarm Ena...

Страница 83: ...ange Rx Power Low Red a Tx Power High Red a The transmitter component of the Optical Module is drawing power outside the SFP recommended range Tx Power Low Red a Not Detected The Optical Module is not...

Страница 84: ...able RAM available On board processing memory available Uptime h Displays the number of hours since the last reboot of the card Configuration Bank Storage count Table 10 3 Product Tab Items Tab Title...

Страница 85: ...ize and less than or equal to the jumbo packet size regardless of CRC or alignment errors RX Errors Reports the number of packets received by the specified port that have either an FCS error or an ali...

Страница 86: ...the port from Trunk Group 1 Trunk 2 Selected Includes the specified ports into Trunk Group 2 Cleared Excludes the port from Trunk Group 2 VLAN RJ45 Fiber Internala a Note that a minimum of two ports...

Страница 87: ...the Signal tab to report when the GigE connection to the OG3 FR midplane experiences an error condition Cleared Disables this alarm Incompatible Rear Module Selected The HW Status field in the Hardwa...

Страница 88: ...ected Enables the corresponding Optical Rx Power field in the Signal tab to report when the optical receiver power of the Optical Module is outside the SFP recommended range Cleared Disables this alar...

Страница 89: ...Ethernet Switch Transceivers User Manual Iss 04 Service Information 11 1 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist Warranty and Repair...

Страница 90: ...work 3 Input Signal Status Verify that source equipment is operating correctly and that a valid signal is being supplied 4 Output Signal Path Verify that destination equipment is operating correctly...

Страница 91: ...Fiber Ethernet Switch Transceiver User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the Fib...

Страница 92: ...trade show information Visit Us Visit our website for Company information and news Related products and full product lines Online catalog Testimonials Technical Support Telephone 1 613 652 4886 After...

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