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8.
Transport, storage and disposal
8.1 Transport by car
The best and safest way to transport your bike is by car. Here, your bike is perfectly protected from the elements and
from theft. Yet there are some things you should bear in mind:
• Do not expose the battery pack to direct sunlight. Cover the battery for protection. It’s best to use a battery cover
that protects the battery pack from heat and impacts.
• Keep the battery securely inside the car during transportation and make sure it won’t move around.
• When removing the wheels, make sure to fit a protective spacer between the dropouts of frame or fork.
8.2 Transport on a hitch or roof rack
Before transporting your e-bike on a car bike rack you should remove the battery and the on-board computer. Cover
the contacts on battery pack and bicycle. Keep the battery securely inside the car during transportation and make sure
it won’t move around. It’s best to use a battery cover that protects the battery pack from heat and impacts.
Rims must be padded before fitting lashing straps or ratchet systems.
When transporting several bikes on one hitch or roof rack, please make sure that there is sufficient space or padding
between the bikes.
Child seats must be removed before transport.
Please also note the instructions of the bike rack manufacturer.
8.3 Battery storage
We recommend you to remove the battery pack from the bike before storage.
Store the battery in a dry, well ventilated place. Protect the battery pack from moisture and water. In unfavourable
weather conditions, it is recommended to remove the battery pack from the bike and store it in an enclosed area until
it is used again.
The battery may be stored at temperatures between -10 °C to +60 °C. However for a long battery life, it’s advantageous
to store it at approx. +20°C. Do not exceed the maximum storage temperature. Do not leave the battery pack in the car
during summer and do not expose it to direct sunlight.
Recharge the battery before and during storage
When not using the battery for a longer period of time, make sure to charge it to approximately 60% (until 3 to 4
charge indicator LEDs light up). Check the charge level again after 6 months. If only one LED on the battery charge
indicator lights up, charge the battery to around 60% again.
Note: Storing an empty battery pack for a longer period may damage the battery despite its low self-discharge and
reduce the battery capacity. It is not recommended to have the battery pack permanently connected to the charger.
8.4 Bike storage
You should park your bike using an appropriate cycle stand which ideally only holds the rear wheel. Make sure to check
the tyre pressure when the bike has stood for a long time. You should not park your bike for longer with no air in the
tyres.
