51
Troubleshooting
●
Noise is heard during audio playback
●
Pops/clicks occur during audio playback
●
Noise is heard in the recorded sound
❏
In Windows, did you make the setting described in “Giving
priority to background services”?
In order to ensure that audio/MIDI processing occurs smoothly, make the setting described in “Giving
priority to background services.”
➝
“Giving priority to background services” (separate sheet)
❏
In Windows, Power Management settings in the Control Panel
may cause clicks or pops to occur in the audio playback.
The power management properties that appear when you double-click Power Management will differ
depending on your computer system. The explanation that follows is for a typical situation, but you should
refer to the owner’s manual for your computer to verify these settings.
Some computers may not have the following items.
1.
In the Windows
“Control Panel,”
double-click the
“System”
icon.
The
“System Properties”
dialog box will appear.
2.
Click the
“Hardware”
tab.
3.
Click
“Device Manager”
to see the
“list of devices.”
4.
From the list, choose
“Advanced Power Management Support,”
and click
“Properties.”
The
“Advanced Power Management Support Properties”
dialog box will appear.
5.
Click the
“Settings”
tab, and in
“Troubleshooting,”
check the
“Don’t Poll Power Supply Status”
check box. Then click
[OK]
.
6.
In the
“System Properties”
dialog box, click
[OK]
.
7.
Restart Windows.
❏
Are you using a USB device in addition to the M-16DX?
Try switching off USB audio devices other than the M-16DX.
❏
You may be able to solve the problem by adjusting the buffer
size in the M-16DX Driver Settings dialog box.
Adjust the buffer size as described in “Adjusting the audio latency” (separate sheet).
* After changing the buffer size, you must restart any software that uses the M-16DX.
If your software has an audio device test function, execute the test function.
❏
Are numerous software programs running?
Playback may be interrupted if numerous software programs are running at the same time, or when you start
up another software program. Close any unneeded software, and try again. If this does not solve the problem,
try restarting your computer.
❏
Clicks or pops may occur in the sound if a LAN is operating.
Try disabling the LAN in the Device Manager. If this eliminates the clicks or pops, you may be able to solve
the problem by updating your LAN driver or BIOS.
Noise or pops are heard when recording/playing on your computer
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