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13

EN

Cleaning

Troubleshooting

The appliance has to be descaled regularly, otherwise the coffee taste will become bad and the scale depo-

sited inside in the machine may cause permanent and irreparable damage to the machine. 

If you begin to notice the increase of the noise during boiling, or a longer time of brewing time, or the 

appliance

switches off before the water tank is empty, these indicate descaling is necessary.

The frequency depends on the water hardness and the brewing frequency. Generally, the descaling should 

be done in the following periodicity:

*With soft water, at least once every 3 months.

*With hard water, at least once every month.

If doubt to the water hardness, ask advice of your local tap water company.

It is recommended to use only liquid descaler suitable for coffee maker, and read carefully the instructions 

on its package or user manual before use.

1.Mix adequate descaler with cold water in a measuring jug.

Note: Never use a powder descaler.

2.Fill the water tank up to the Max level with prepared solution.

3.Operate the appliance until the water tank is empty as if you brewed coffee, but without paper filter and 

ground coffee in the filter holder. 

4.Repeat steps 1 to 3 for another descaling cycle.

Note: Never refill the water tank with the used descaling solution because it is no longer active.

5.Operate two more brewing cycles with fresh, cold water to remove all descaler solution residues.

Important: 

1)Never interrupt the descaling process.

2)Malfunctions caused by scale deposited inside the appliance are not covered by the guarantee if the 

descaling process is not carried out properly.

If you have a problem, you may find the solution in the table below. In case these solutions can not solve 

your problem yet, please contact with the nearest authorized service agent for examination, repair or 

adjustment.

Problem

Solution

The appliance does not work.

Make sure the voltage indicated on the appliance corresponds to the local 

mains voltage.

Make sure the appliance has been plugged in & switched on.

Water leaks out of the appliance.

Check if the water tank is filled beyond the MAX level.

The appliance produces a lot of noise and 

steam during brewing.

Make sure the water tank is not filled with hot water.

The appliance needs to be descaled (see chapter ‘Descaling’).

Coffee grounds enter into the jug.

Check if the filter holder has overflowed because there is too much ground 

coffee in the filter, or the jug has not been placed correctly under the filter 

holder, or you . remove the jug for more than 30 seconds during brewing.

Check if the filter is torn or you use the wrong size of paper filter.

Brewing coffee takes longer than usual.

The appliance needs to be descaled (see chapter ‘Descaling’).

The coffee maker switches off before the 

water tank is empty.

The appliance needs to be descaled (see chapter ‘Descaling’).

The coffee is not strong enough.

Check if used ground coffee is not enough. It should be one heaped mea-

suring spoon of ground coffee for each cup.

Check if you have used ground coffee with mild flavour.

Check if you have not used the aroma function.

The coffee is too strong.

Check if used too much ground coffee. It should be one heaped measuring 

spoon of ground coffee for each cup.

Check if you have used ground coffee with strong flavour.

Check if you have used the aroma function.

The coffee is not hot enough.

Check if the brewed coffee is too little. The coffee will warm longer if you 

brew more. Rinse the jug with hot water before brewing, the coffee will stay 

warm longer.

The jug is difficult to place in the ap-

pliance or remove from the appliance.

Make sure the lid of the jug & filter basket are in right position.

Tilt the jug a little of angle to place or remove it. Be careful not to spill the 

hot coffee for avoiding scald. 

There is less coffee in the jug than 

expected.

Check if you have no place the jug properly on the jug stand, so as to the 

anti-drip valve prevents the coffee from flowing out of the filter.

The appliance needs to be descaled (see chapter ‘Descaling’).

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Страница 13: ...indicated on the appliance corresponds to the local mains voltage Make sure the appliance has been plugged in switched on Water leaks out of the appliance Check if the water tank is filled beyond the...

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