Robus BIOPEL, Руководство по установке

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Warranty
All products purchased from Robus Energy are covered by the standard 1 year
warranty. This includes 12 months warranty on the products valid from the date of
receipt. A 2 year warranty is granted with the completion of the
Warranty
Registration .
Robus Biopel range.
A five year manufacturer’s warranty is available on the boiler vessel only if
installation is done to manufacturer installation instructions.
Note: Electrical Igniters are not covered under the warranty as they are a
wearable part.
The warranty only covers manufacturing and material defects. In case of product
failure of the system when under warranty,
Robus Energy will replace the spare
part at no charge to the buyer within the first year. Buyer will be responsible for
the installation or replacement of the part thereafter. If
Robus Energy offers
replacement of the defective part the purchaser shall send the part to Robus
Energy for replacement. Guarantee shall be invalid if product failure is due to
circumstances caused by the buyer; either by accident and/or abuse of the
product, poor installation, inadequate cleaning, chimney conditions, as well as
circumstances where
Robus Energy has no influence. In addition, the warranty is
invalid due to misuse of the burner for example using fuel that is not approved by
Robus Energy. The warranty does not cover parts such as the electrical igniter. The
buyer is obligated to check the goods immediately upon receipt. If the buyer
declares that the delivery was inadequate or defective, the customer must
immediately and without delay make a written claim with
Robus Energy . Returns
are only made by agreement with Robus Energy . To the extent that Robus Energy
is liable to the purchaser, Robus Energy’s liability is limited only to direct loss and
not to damages incurred by connected equipment and/or indirect damage, loss of
earnings, operating losses, connection costs, etc.
Responsibilities: Robus Energy assumes no responsibility as a result of the
purchaser's legal relations with third parties. All orders are accepted subject to
force majeure, including war, civil unrest, natural disasters, strikes and lockouts,
failing supplies of raw materials, fire, damage to
Robus Energy or its supplier
network, lack of transport opportunities, import / export prohibitions or any other
event which prevents or restricts
Robus Energy’s ability to deliver. Robus Energy
has in cases of force majeure, the right to cancel the transaction or any part
thereof, or to deliver the agreed product as soon as the obstacle to normal delivery
has lapsed. In cases of force majeure,
Robus Energy will not be held responsible for
any losses incurred by the purchaser due to non-delivery. Robus Energy will not be
held responsible for any changes and/or faults related to price changes, sold out
items or changes to specifications in the product manual. It is the buyer's
responsibility to register the equipment to the appropriate authorities. If any
disputes arise between the authorities and the purchaser,
Robus Energy will be
held harmless from any claims or disputes.