RoboSense LiDAR Helios-1615, Руководство пользователя, Страница: 34 / 62

RS-Helios-16P User Manual
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 Make sure that the data packets received by wireshark are
MSOP packets.
Frequent data dropouts

Check whether there is excessive traffic and/or collisions on
network.

Check whether there are other network devices in the
network sending excessive broadcast packets, which slows
the sensor down.

Check whether the computer or the interfaces are fast
enough to meet the packet flow requirements.

Remove all other network devices and directly connect sensor
to the computer to test whether there is packet loss.
GPS/PTP not synchronizing

Make sure that the synchronization mode has been switched
to the correct mode on the web page

Make sure that the GPS baud rate is 9600bps and serial port
set to 8N 1(8 bits, no parity, 1 stop bit).

Check whether the GPS signal level is 3.3V TTL or RS232

Make sure that the 1PPS pulse is continuous and the
connection is correct

Make sure that the GPRMC message of NMEA is correct

Make sure that the GPS and Interface Box share the same
ground

Make sure that the GPS has received valid message

Make sure that the GPS module is outdoors

Check if the PTP Master synchronization protocol complies
with the current PTP protocol
 Check if the PTP Master is working properly
No data output when sensor
connected to a router
 Turn off the DHCP function of the router or set the IP of the
sensor to the correct IP inside the router
In the point cloud, there is a
fixed blank area that
continuously rotates

This phenomenon is normal, because the ROS driver performs
frame display according to a fixed number of packets, and the
blank part of the data will be displayed in the next frame
RSVIEW software outputs
point cloud into a ray
 If you are using a windows 10 system, please set RSVIEW to
run in the mode compatible with windows 7