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Terms & Conditions of Warranty:
1.
Bike Trac must be fitted by a professional automotive electrician with Thatcham or manufacturers
accreditation. Problems arising from faulty installations are not covered under warranty.
2.
Units that are out of warranty will be subject to a repair fee, which can vary.
3.
The warranty form (downloadable via
www.roadangelgroup.com
) must accompany all product
returns.
4.
When returning units please ensure that only the unit is returned. Please call Road Angel Group
customer service team on 01327 855586 before sending units back.
5.
All units returned must be sent back via traceable means with adequate insurance. Road Angel Group
cannot be held responsible for any missing units that have not been returned in this way.
6.
If the repair centre is unable to repair the unit, then it will be replaced under the terms of the
warranty.
7.
For all units out of warranty, customers will be contacted prior to any repair being carried out to
advise what the problem is and how much it will cost to repair.
8.
For out of warranty units, the cost of repairs will vary (excluding postage & packaging) dependant on
the level of work required.
If your unit fails to perform as specified in this user manual, please visit
www.roadangelgroup.com/warranty.aspx
.
Battery power & recharging
Your Bike Trac unit has a small internal battery that (if fully charged) will last for up to 30 days, without it
being connected to a power supply (i.e. your bike’s battery). This is suitable for short term use and only
when the bike is not being used and the unit is ‘armed’. If Bike Trac is used in ‘Journey Mode’ without it
being connected to a power supply, the charge in the battery will decrease at an accelerated rate, and will
only last for a few days at best.
When connected to your bike’s battery / power supply; with the ignition off, the Bike Trac unit will
effectively ‘sleep’ and wake every 4 hours to send its location details to the central computer server. It does
not take a constant draw from your bike battery, unless the internal battery of the Bike Trac unit drops buy
15%; in which case it will draw 3 to 8 milliamps to top up its charge, and then stop. This should not affect
the operation or charge of your bike’s battery, providing the battery is in correct working order.
If the charge in the internal battery is low, you will receive an alert by email and/or SMS text message. This
is to advise that the Bike Trac battery charge is low and may require charging (please note if your Bike Trac
subscription is not valid you will not receive low battery warnings). Should the bikes battery be
disconnected this will generate an alert text/email to notify you.
When you first take your Bike Trac unit out of the box, you must charge it using the mains charger provided
in the box, for a minimum of 2 hours. This will ensure there is enough charge in the units’ battery when you
come to install it onto your bike, and setup your tracking portal.
Содержание Bike Trac
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