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Continuous Flow Water Heater Operation Guide 04-12
Limited Warranty
Rinnai brings you peace of mind with a:
Rinnai offers you real peace of mind with comprehensive warranty plans covering parts and labour. For full details on
Rinnai product warranties go to www.rinnai.co.nz/warranty.html.
This warranty is applicable to all Rinnai continuous flow water heaters installed from 2010. All terms of the warranty
are effective from the date of installation.
Warranty summary
HEAT EXCHANGER
ALL OTHER PARTS
Rinnai continuous
flow water heater
Application
Parts
Labour
Parts
Labour
White domestic
models
Domestic WITHOUT a
Rinnai controller
10 years pro rata
3 years
3 years
3 years
Domestic WITH a Rinnai
controller
12 years pro rata
3 years
5 years
3 years
Commercial
1500 hours or 1
year*
1500 hours or 1
year*
1500 hours or 1
year*
1500 hours or 1
year*
Silver commercial
models
Domestic WITHOUT a
Rinnai controller
12 years pro rata
3 years
5 years
3 years
Commercial
5000 hours or 3
years*
1500 hours or 1
year*
1500 hours or 1
year*
1500 hours or 1
year*
* Whichever comes first
Domestic vs commercial applications
A domestic application is defined as an installation where a continuous flow unit is set to
55 °C
1
or lower, delivering hot water to a single residential dwelling (not used for commercial purposes
2
).
All other installations are defined as commercial applications.
For constant use applications such as, underfloor heating, circulating ring mains, spa pools (but not limited to), the
water heater must be sized and installed according to written guidelines from Rinnai.
1
A solar installation using a Rinnai continuous flow unit in a single residential dwelling is considered a domestic application
2
Examples of a commercial application in a domestic dwelling; hair salon, catering kitchen, communal care facility etc. An accommodation
business such as a motel, where a continuous flow unit serves the equivalent of a single family dwelling, is deemed to be a domestic
application.
Rinnai warranty
