Ricoh NIB 450-E, Руководство пользователя

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Chapter 8 - 6
• Did you have the proper rights to configure the printer?
• Are the File Server and the Print Server communicating?
Run NetWare's COMCHECK utility from any network workstation to check this.
• Are there enough user positions on the File Server? The Print Server function logs on
as a user.
8.5.2.3 Workstation Checklist
• Is the network loaded onto the workstation? See the NetWare documentation.
• Is the application set up to print to the printer? For instance, are you using the correct
driver?
• Is the workstation connected to the correct print queue? Print a file and verify that the
file goes to the queue.
• Are the print queues assigned to the Network Interface Board-connected printer also
assigned to another network printer? If they are, the print jobs may be going to that
printer.
• From PCONSOLE, enter a sample print job directly into an assigned queue. Does the
job become Active? Is job printed?
• Is AUTO ENDCAP enabled? Auto Endcap lets you send data to a network printer.
Use PRINTCON to check. If not, enable it.
8.5.2.4 Network Interface Board Configuration Checklist
If all your hardware connections are correct, check the following:
• Use MAP to check the status of the print server. The Unit Status screen shows the
status for the selected network interface card. This report includes a status of file servers
and queues assigned to a printer along with a description of any problems.
• The printer may not be assigned to the correct print queues. Use PCONSOLE to
direct print jobs to the correct queues, then check to see if the print job is in the queue.
• If devices were added or changed, use PCONSOLE to make sure you configured the
new devices correctly.
• Make sure the Network Interface Board's name has been entered correctly. If you
changed the name in MAP, you must also change the name in PCONSOLE before you
can print.
• Use PCONSOLE to check the Printer Status. Make sure it is not stopped or paused.
• You cannot use PCONSOLE Version 1.0 to configure the network interface card.
Contact Novell for an upgrade.
8.5.2.5 Printer server/file server/printer Checklist
Check the following to see if:
• The Network Interface Board can not log into the file server, or cannot service jobs
from a File Server.