Chapter 8 - 4
AppleTalk Connection Information
AppleTalk Printer Name: RDP_992254
TCP/IP Connection Information
Port Number: 10001
8.3
Resetting the Print Server to Factory Default
You can make the Network Interface Board restore all parameters to factory default
values, so the Network Interface Board appears just as it came from the factory. You may
choose to do this when the Network Interface Board is moved to a new location where
the environment (AppleTalk network zones, NetWare file servers, IP subnets, and so on)
are different.
This process is called "Reset to Factory". It can be done with the standard Telnet or
HTML (accessed via MAP or a Web Browser) utility.
Note:
Resetting to factory default means that the print server loses all data such as
names and IP addresses. It does not lose its serial number or MAC (Ethernet
hardware) address.
8.4
How to Diagnose Problems
Use the following list to determine the cause of printing problems:
1. Verify that the printer is functioning properly.
•
Is the printer printing? Make sure the printer is operating properly by causing it to
generate a test page. See your printer's owner's manual for instructions on generating a
test page.
•
Is the printer on-line? Verify that the printer is on-line or else nothing will print.
•
Does the control panel display an error message? Review the printer documentation
for an explanation of the error messages.
•
Did you get a Network Interface Board status page? On power-up, the Print Server
sends a status page which may contain information that can be useful for
troubleshooting. Keep the status page available until a problem is resolved.
Note:
The start-up Configuration and Status Page from the Network Interface Board
may be disabled via the MAP or a Web browser.
2. Check the Network Interface Board's LED status indicator to ensure that there is no
error condition. See 8.1 LED Status Indicator, for more information.
3. Check the status report to see what protocols are enabled and active. See the
appropriate chapter to confirm that you have installed and configured your network
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