IP-Fax Troubleshooting
D0CK
44
SM
specified Gateway correct?
6
Number of the specified fax correct?
Check the remote fax number.
7
Firewall/NAT is installed?
Cannot breach the firewall. Send by using another
method (Fax, Internet Fax)
8
Transmission sent manually?
Manual sending not supported.
9
IP address of local fax registered?
Register the IP address.
10 DNS registered when host name
specified?
Contact the network administrator.
11 Remote fax a G3 fax?
Check that the remote fax is a G3 fax.
12 G3 fax is connected to VoIP gateway?
Check that G3 fax is connected.
13 Remote G3 fax turned on?
Check that G3 fax is switched on.
14 Network bandwidth too narrow?
Request the network administrator to increase the
bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the DCS speed.
Set IP-Fax SW00 Bit 6 to 1.
Cannot Send by Alias Fax Number.
Check Point
Action
1
LAN cable connected?
Check the LAN cable connection.
2
Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3
Firewall/NAT installed?
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
4
Transmission sent manually?
Manual sending not supported.
5
Gatekeeper/SIP server installed correctly?
Contact the network administrator.
6
Gatekeeper/SIP server power switched on?
Contact the network administrator.
7
IP address/host name of Gatekeeper/SIP
server correct?
Check the IP address/host name.
8
DNS server registered when
Gatekeeper/SIP host name specified?
Contact the network administrator.
9
Enable H.323 SW is set to on?
Check the settings.
See User Parameter SW 34 Bit 0 and 1.
10 IP address of local fax registered?
Register the IP address of the local fax.
11 Alias number of local fax registered?
Register the Alias number of the local fax.
12 Remote fax registered in Gatekeeper?
Contact the network administrator.
13 Remote fax a T.38 terminal?
Check whether the remote fax is a T38 terminal.
Содержание D0C8
Страница 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
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Страница 35: ...PRODUCT INFORMATION...
Страница 36: ......
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Страница 45: ...INSTALLATION...
Страница 46: ......
Страница 222: ......
Страница 223: ...PREVENTIVE MAINTENANCE...
Страница 224: ......
Страница 233: ...REPLACEMENT AND ADJUSTMENT...
Страница 234: ......
Страница 245: ...Special Tools SM 4 11 D0CA D0C9 D0C8 D0CB Replacement Adjustment Output Gear 01 Output Gear 02 Paper Feed Roller Axis...
Страница 246: ...Special Tools D0CA D0C9 D0C8 D0CB 4 12 SM Transport Gear 01 A Transport Gear 02 B Transport Gear 03 C...
Страница 252: ...Special Tools D0CA D0C9 D0C8 D0CB 4 18 SM Transport Gear 03 Transport Gear 04 Transport Gear 05...
Страница 260: ...Special Tools D0CA D0C9 D0C8 D0CB 4 26 SM Paper Exit Drive Gear 02 Paper Exit Drive Gear 03 Paper Exit Idler Gear 01...
Страница 262: ...Special Tools D0CA D0C9 D0C8 D0CB 4 28 SM Paper Exit Unit Guide Junction Gate Junction Gate Lever...
Страница 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Страница 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Страница 353: ...PCDU Toner Supply SM 4 119 D0CA D0C9 D0C8 D0CB Replacement Adjustment 4 Remove the toner transport section A...
Страница 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Страница 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Страница 459: ...Electrical Components SM 4 225 D0CA D0C9 D0C8 D0CB Replacement Adjustment IM C300 series IM C400F...
Страница 501: ...SYSTEM MAINTENANCE...
Страница 502: ......
Страница 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Страница 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Страница 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Страница 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Страница 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
Страница 750: ......
Страница 751: ...DETAILED DESCRIPTIONS...
Страница 752: ......
Страница 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Страница 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Страница 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Страница 759: ...Machine Overview SM 7 7 D0CA D0C9 D0C8 D0CB Detailed Descriptions 7 1 3 DRIVE LAYOUT IM C300 series IM C400F...
Страница 767: ...Machine Overview SM 7 15 D0CA D0C9 D0C8 D0CB Detailed Descriptions Fusing IM C300 series IM C400 series...
Страница 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Страница 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Страница 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Страница 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Страница 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Страница 855: ...Paper Exit and Inverter SM 7 103 D0CA D0C9 D0C8 D0CB Detailed Descriptions 7 17 PAPER EXIT AND INVERTER 7 17 1 OVERVIEW...
Страница 861: ...Electrical Parts SM 7 109 D0CA D0C9 D0C8 D0CB Detailed Descriptions 7 18 ELECTRICAL PARTS 7 18 1 BLOCK DIAGRAM...
Страница 864: ...Machine Ventilation D0CA D0C9 D0C8 D0CB 7 112 SM 7 19 MACHINE VENTILATION 7 19 1 OVERVIEW IM C300 series IM C400F...
Страница 888: ......
Страница 889: ...SMART OPERATION PANEL...
Страница 890: ......
Страница 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
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Страница 964: ......
Страница 965: ...APPENDICES SPECIFICATIONS REVISION HISTORY Page Date Added Updated New 1 04 01 2020 Updated Copy Speed...
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Страница 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
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Страница 991: ...APPENDICES SP MODE TABLES...
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Страница 1454: ......
Страница 1455: ...APPENDICES SOFTWARE CONFIGURATION...
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Страница 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
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Страница 1491: ...FCU PCB2 D0CK 16 SM 4 Remove the left cover A 5 Remove the controller cover A with the HDD B 6 Remove the FCU PCB2 A...
Страница 1552: ...Bit Switches 3 SM 77 D0CK...
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Страница 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
Страница 1615: ...Upper Cover D3GQ 10 SM 2 3 UPPER COVER 1 Remove the machine from the optional tray 2 Remove the upper cover A...
Страница 1617: ...Controller Board PCB1 D3GQ 12 SM 2 Remove the rear stay A 3 Remove the controller board PCB1 with the bracket A...
Страница 1622: ...Vertical Transport Rollers SM 17 D3GQ 6 Remove the vertical transport roller Driving side A Bearing 1...
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