SC8xx: Overall System
SM
6-99
D0CA/D0C9/D0C8/D0CB
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No.
Type
Error Name/Error Condition/Major Cause/Solution
SC860-03 D
HDD Encryption Key Error at Main Power On (HDD error)
The encryption key for reading the encrypted hard disk data has failed.
The controller’s ROM (NAND) and NVRAM are both damaged. (Rare)
Be sure to back up the address book and retrieve the log before formatting the
hard disk.
1.
Turn the main power OFF/ON.
It may take a while to shut down because of the hard disk failure.
2.
Format the HDD (SP5-832: HDD formatting) through SP mode.
3.
If there is a problem with the HDD, it has to be replaced.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC861-50 D
Storage Boot Failure
Access to the storage device fails when recovery from energy saving.
No response from the storage device.
1.
Turn the main power OFF/ON.
2.
If the problem persists, replace the storage device.
No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC863-01 D
HDD Data Read Failure
The data written to the HDD cannot be read normally.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as the
disk label area.)
Guide for when to replace the HDD
1.
When SC863 has occurred ten times or more
•
The interval is short.
•
Repeatedly occurs in the same situation (At power-on, etc.).
•
Startup takes a long time when the main power is turned ON.
2.
It takes a long time after main power ON for the operation panel to
become ready.
HDD access may be consuming time. Normal HDD access time after
main power ON is about 5 seconds. If the machine is not waiting for the
engine to be ready and it still takes 20 to 30 seconds or more, the HDD
may be the cause. If there is a problem with the HDD, HDD-related SCs
such as SC860 and SC863 will occur frequently. Print the SC log data
and check them.
Содержание D0C8
Страница 1: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL Rev 08 26 2021...
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Страница 35: ...PRODUCT INFORMATION...
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Страница 45: ...INSTALLATION...
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Страница 223: ...PREVENTIVE MAINTENANCE...
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Страница 233: ...REPLACEMENT AND ADJUSTMENT...
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Страница 245: ...Special Tools SM 4 11 D0CA D0C9 D0C8 D0CB Replacement Adjustment Output Gear 01 Output Gear 02 Paper Feed Roller Axis...
Страница 246: ...Special Tools D0CA D0C9 D0C8 D0CB 4 12 SM Transport Gear 01 A Transport Gear 02 B Transport Gear 03 C...
Страница 252: ...Special Tools D0CA D0C9 D0C8 D0CB 4 18 SM Transport Gear 03 Transport Gear 04 Transport Gear 05...
Страница 260: ...Special Tools D0CA D0C9 D0C8 D0CB 4 26 SM Paper Exit Drive Gear 02 Paper Exit Drive Gear 03 Paper Exit Idler Gear 01...
Страница 262: ...Special Tools D0CA D0C9 D0C8 D0CB 4 28 SM Paper Exit Unit Guide Junction Gate Junction Gate Lever...
Страница 264: ...Special Tools D0CA D0C9 D0C8 D0CB 4 30 SM...
Страница 276: ...Exterior Covers D0CA D0C9 D0C8 D0CB 4 42 SM 6 Remove the scanner inner cover A...
Страница 353: ...PCDU Toner Supply SM 4 119 D0CA D0C9 D0C8 D0CB Replacement Adjustment 4 Remove the toner transport section A...
Страница 442: ...Duplex D0CA D0C9 D0C8 D0CB 4 208 SM 3 Remove the right cover sensor SW2 A 1...
Страница 452: ...Electrical Components D0CA D0C9 D0C8 D0CB 4 218 SM IM C300 series IM C400F...
Страница 459: ...Electrical Components SM 4 225 D0CA D0C9 D0C8 D0CB Replacement Adjustment IM C300 series IM C400F...
Страница 501: ...SYSTEM MAINTENANCE...
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Страница 578: ...Self Diagnostic Mode D0CA D0C9 D0C8 D0CB 6 4 SM...
Страница 732: ...Troubleshooting for Other Problems D0CA D0C9 D0C8 D0CB 6 158 SM...
Страница 742: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 168 SM...
Страница 746: ...Jam Detection D0CA D0C9 D0C8 D0CB 6 172 SM Sensor Layout...
Страница 747: ...Jam Detection SM 6 173 D0CA D0C9 D0C8 D0CB Troubleshooting...
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Страница 751: ...DETAILED DESCRIPTIONS...
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Страница 754: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 2 SM IM C400F...
Страница 756: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 4 SM 7 1 2 PAPER PATH IM C300 series...
Страница 757: ...Machine Overview SM 7 5 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Страница 759: ...Machine Overview SM 7 7 D0CA D0C9 D0C8 D0CB Detailed Descriptions 7 1 3 DRIVE LAYOUT IM C300 series IM C400F...
Страница 767: ...Machine Overview SM 7 15 D0CA D0C9 D0C8 D0CB Detailed Descriptions Fusing IM C300 series IM C400 series...
Страница 772: ...Machine Overview D0CA D0C9 D0C8 D0CB 7 20 SM Electrical Parts IM C300 series IM C400 series...
Страница 797: ...Laser Unit SM 7 45 D0CA D0C9 D0C8 D0CB Detailed Descriptions...
Страница 848: ...Duplex D0CA D0C9 D0C8 D0CB 7 96 SM 7 16 DUPLEX 7 16 1 OVERVIEW IM C300 series...
Страница 849: ...Duplex SM 7 97 D0CA D0C9 D0C8 D0CB Detailed Descriptions IM C400F...
Страница 854: ...Duplex D0CA D0C9 D0C8 D0CB 7 102 SM...
Страница 855: ...Paper Exit and Inverter SM 7 103 D0CA D0C9 D0C8 D0CB Detailed Descriptions 7 17 PAPER EXIT AND INVERTER 7 17 1 OVERVIEW...
Страница 861: ...Electrical Parts SM 7 109 D0CA D0C9 D0C8 D0CB Detailed Descriptions 7 18 ELECTRICAL PARTS 7 18 1 BLOCK DIAGRAM...
Страница 864: ...Machine Ventilation D0CA D0C9 D0C8 D0CB 7 112 SM 7 19 MACHINE VENTILATION 7 19 1 OVERVIEW IM C300 series IM C400F...
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Страница 889: ...SMART OPERATION PANEL...
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Страница 959: ...D0CA D0C9 D0C8 D0CB SERVICE MANUAL APPENDICES...
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Страница 965: ...APPENDICES SPECIFICATIONS REVISION HISTORY Page Date Added Updated New 1 04 01 2020 Updated Copy Speed...
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Страница 981: ...APPENDICES PREVENTIVE MAINTENANCE TABLES...
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Страница 991: ...APPENDICES SP MODE TABLES...
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Страница 1455: ...APPENDICES SOFTWARE CONFIGURATION...
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Страница 1469: ...Scanner Features SM Appendices 4 13 D0CA D0C9 D0C8 D0CB Appendices Software Configuration...
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Страница 1491: ...FCU PCB2 D0CK 16 SM 4 Remove the left cover A 5 Remove the controller cover A with the HDD B 6 Remove the FCU PCB2 A...
Страница 1552: ...Bit Switches 3 SM 77 D0CK...
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Страница 1614: ...Rear Cover SM 9 D3GQ 2 2 REAR COVER 1 Remove the rear cover A...
Страница 1615: ...Upper Cover D3GQ 10 SM 2 3 UPPER COVER 1 Remove the machine from the optional tray 2 Remove the upper cover A...
Страница 1617: ...Controller Board PCB1 D3GQ 12 SM 2 Remove the rear stay A 3 Remove the controller board PCB1 with the bracket A...
Страница 1622: ...Vertical Transport Rollers SM 17 D3GQ 6 Remove the vertical transport roller Driving side A Bearing 1...
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