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2. SYSTEM DESCRIPTION

Raymote enables wireless communication capability

for Raypak heating products utilizing the VERSA IC

touchscreen controls. From anywhere with Internet

connectivity, users can access boiler, pool or water

heater information, control some functions, and receive

notifications and reminders when the unit needs attention.
This manual describes Raymote components, and the

process of installing, operating, commissioning, and

troubleshooting the Raymote interface.
Raymote can also be added to existing units in the field

utilizing the VERSA IC touchscreen.

3. COMPONENTS

The Raymote interface includes the following components:

1. J-Box Panel Cover -

Panel cover with Wi-Fi antenna

opening (MVB and XTherm only)

2. Touchscreen Rear Cover -

Shields the electronic

control

3. Antenna Bracket -

Supports the Wi-Fi antenna

installation (XVers only)

4. Antenna Bracket -

Supports the Wi-Fi antenna

installation (MVB and XTherm only)

5. Antenna Bracket -

Support Wi-Fi antenna (XVersL,

XVers with KOR and XFIIRE only)

6. Wi-Fi Antenna -

Enhances wireless signal

7. Wi-Fi Module* -

Enables Wi-Fi connectivity (mounts

to the back of the VERSA touchscreen)

8. Power Conditioner -

Prevents power line interference

9. 7" Touchscreen with built-in Wi-Fi Module -

Latest

VERSA touchscreen is equipped with a built-in Wi-Fi

module.

10. 4.3" Touchscreen -

With built in Wi-Fi module

(XFIIRE and XVERSL only).

11. SD Card -

Touchscreen software with Raymote

support (Different SD card are used for 7" and 4.3"

Touchscreen units).

4. SERVICE KITS

The following kits are available for field service:

Service Kits

Description

017198F

Swivel Antenna Kit

Wi-Fi antenna

017199F

Wireless Module Kit*

Wi-Fi module

017200F

EMI Filter Kit

Power conditioner

017201F

Touchscreen Rear

Cover Kit

Touchscreen rear cover

and bracket

015887F

SD Card for 7"

Touchscreens

SD Card with Raymote

for XVers, XVers w/

KOR, MVB and

XTherm

018438F

7" Touchscreen with

built-in Wi-Fi Module

Integrated Wi-Fi module

in VERSA Touchscreen

017810F

4.3" Touchscreen with

built-in Wi-Fi Module

Touchscreen for XFire/

and XVers L

017811F

SD Card for 4.3"

Touchscreens

SD Card for XFire and

XVers L only

Table A. Service Kits

NOTE:

*Wi-Fi module is only required in legacy

Touchscreens with socket. Latest VERSA Touchscreen

comes with a built-in Wi-Fi module.

Figure 1. Raymote Components

Содержание Raypak Raymote

Страница 1: ...nergy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to caus...

Страница 2: ...pplication s new graphic user interface Additional data added as needed to text and figures Figures cleaned up Updated Figures 5 8 11 17 27 54 57 59 68 71 72 75 88 92 104 107 Troubleshooting informati...

Страница 3: ...p and Tech Support 16 Main View 17 Automation 18 View Screen 19 Boiler Screen 20 Adjust Screen 20 7 WEB DASHBOARD 21 Device Dashboard 21 Devices Timeline 21 Device Info 21 Search Function 22 How to Cr...

Страница 4: ...ersonal injury death or substantial property damage if ignored AWARNING Indicates the presence of hazards or unsafe practices which could cause severe personal injury death or substantial property dam...

Страница 5: ...dule Enables Wi Fi connectivity mounts to the back of the VERSA touchscreen 8 PowerConditioner Preventspowerlineinterference 9 7 Touchscreen with built in Wi Fi Module Latest VERSA touchscreen is equi...

Страница 6: ...Raymote Installation on MVB and XTherm Figure 3 Raymote Installation on XVers 1 2 7 6 8 4 9 2 7 6 8 3 9 Wi Fi Module is built in in latest models Legacy VERSA screens can be equipped with a Raymote Wi...

Страница 7: ...7 Figure 4 Raymote Installation on XVers with KOR Figure 5 Raymote Installation on XFiire and XVers L 2 6 8 5 9 6 5 10...

Страница 8: ...entative See Figure 6 https www raypak com commercial sales rep Use your email address as the Raymote user then create a secure password See Figure 7 Once the user registration is complete a user can...

Страница 9: ...s not indicate Config Mode press the Reset button on the touchscreen See Figure 11 3 At this point your unit is ready for connection The following sections provide the instructions for Android and iPh...

Страница 10: ...rs If you have multiple units ready to connect stand closer to the unit you want to connect first Press Join to select the displayed heater that matches the HOTSPOT identifier or press cancel to start...

Страница 11: ...19 Wi Fi Setup 6 Raymote app will provide the Wi Fi credentials to your unit This process may take a few seconds See Figure 17 Figure 18 Configuring Device 7 Continue in page 12 to Boiler Profile set...

Страница 12: ...f the screen press the Settings button to go the Settings menu See Figure 23 Figure 23 Select the Settings Menu 6 Select the Wi Fi network on the Settings menu See Figure 24 Figure 24 Select Wi Fi Net...

Страница 13: ...e unit Press the notification tab or manually go back to the Raymote mobile iPhone app to continue See Figure 26 Figure 26 Connection Notification 9 The Raymote mobile app will provide the Wi Fi netwo...

Страница 14: ...ady used in another unit setup See Figure 29 NOTE This information can be updated at anytime from the Raymote mobile app or the web dashboard It is strongly recommended to make sure this information i...

Страница 15: ...pp preferences for notifications and appearance 3 Organization Settings Review and Update your Raymote organization settings Add edit or remove Members with access to your Raymote organization For Ray...

Страница 16: ...rs service kits I O manuals and Raymote topics 1 Raymote Help In App access to Raymote online resources and technical contents 2 Tech Corner In App access to Raypak Tech Corner collection You can find...

Страница 17: ...ield InletWaterTemperaturereadings are taken from the Inlet of the heat exchanger Outlet Water Temp The Outlet water temperature measured by the heater is displayed in this field Outlet Water Temperat...

Страница 18: ...n offers the ability to select Boiler parameters and customize a specific condition that could trigger a notification or an action to update a parameter See Figure 35 and Figure 36 Figure 35 Automatio...

Страница 19: ...ring operation and performance The View screen of the Raymote mobile app presents unit specific and system related data See Figure 38 NOTE Some of the values may not be present in all system configura...

Страница 20: ...These controls allow users to remotely change limited settings of the boiler AWARNING Only authorized users have access to remotely control the boiler do not provide credentials to unauthorized users...

Страница 21: ...or by custom range See Figure 41 Figure 41 Web Dashboard Figure 42 Web Dashboard Timeline Figure 43 Web Dashboard Device Info Devices Timeline This section lists all the relevant events associated wit...

Страница 22: ...l Figure 45 Accessing Search Page Figure 46 Search Functions address name of the unit anything that could be used to narrow the search options The Raymote search page is by default the first welcome s...

Страница 23: ...tions which can have one or multiple job sites An example of an organization could be a hotel chain who can have multiple regions sub organizations and these could have multiple locations job sites In...

Страница 24: ...e 50 you can send invitations for administrators and users for the organization In order to send an invitation you must fill the 3 fields User name Indicate the name for the user Email address Indicat...

Страница 25: ...nization Settings menu will appear Figure 52 Organization Settings Menu Figure 51 Settings Menu Icon 2 Select Locations option from Organization Settings menu See number 2 in Figure 51 3 Click on Add...

Страница 26: ...rom Boiler main view click in the 3 dots icon on top right corner See Figure 53 2 Select Job Site option 1 2 3 4 Figure 53 New Location From App 3 Click on Create New Location 4 Provide a job site nam...

Страница 27: ...the specified time frame below the Location name See Figure 56 and Figure 57 The information includes the details on bar graphs for the following parameters Total number of units Number of Online Offl...

Страница 28: ...unit it can be provided over the web dashboard or mobile phone Providing SITE CONTACT information will ensure that early notifications proactive maintenance reminders are sent to the right person Typ...

Страница 29: ...rom Web Dashboard Using Raymote desktop application after selecting the unit 1 Select Metadata from the top menu See Figure 58 2 The Metadata menu will display 3 Scroll the mouse over any field and cl...

Страница 30: ...r and select Users on the top menu See Figure 60 the screen will be shown to update the fields Click on any field to update it See Figure 59 4 Click on the menu on the right of the user that wants to...

Страница 31: ...31 Figure 60 User Setting Menu Figure 61 Transfer User Option Figure 64 Transfer Status Confirmed Figure 62 Transfer User Destination Organization Figure 63 Continue Transfer...

Страница 32: ...Transferring Device Ownership Figure 67 Completed Device Transfer 3 Select the unit to be transferred 4 Click on the button on the top right menu and select Transfer See Figure 65 5 The Transfer devic...

Страница 33: ...data the signals to include in the report all by default and if you would like to include events data on a separate file or if you would like to share this information to somebody else to send a link...

Страница 34: ...select up to 6 signals to be include on the graph See Figure 73 Figure 72 Service Chart and Signal Selection Figure 73 Data Streams 4 Move the cursor over the graph area to display signals values of...

Страница 35: ...raph See Figure 74 8 If you want to change the displayed time frame on the lower part of the graph there is a bar specifying the time frame to be graphed See Figure 75 9 Slide the bar to specify other...

Страница 36: ...Choose organization screen will be displayed and it will show all the available organizations Navigate the sub Organization list or use the search tool to locate desired organization See Figure 78 Ch...

Страница 37: ...role has different permissions such as inviting users assigning permissions registering new units and enabling different notification levels Raymote user registration starts when a formal invitation i...

Страница 38: ...ame and password are correct In case of a change proceed to Reset Wi Fi credential from Heater Touchscreen and reconnect the heater with Raymote app 3 Check that your Wi Fi signal strength is strong e...

Страница 39: ...added to improve the signal Check if Wi Fi signal name SSID matches with the SSID displayed on the touchscreen If the SSID was changed update this information Reset Raymote credentials by pressing th...

Страница 40: ...Fi module Improve signal strength in the unit room using a Wi Fi extender Static information Refresh web browser or app and log off and log in again if necessary WiFi State WiFi RSSI Module SW Rev WiF...

Страница 41: ...ork data provided by your IT team Figure 93 Static IP Address Settings Alternativity for Android devices connect your device to the desired Wi Fi network and use automatic option to populate network d...

Страница 42: ...r panel and the power switch mounting panel Discard the j box cover panel It will be replaced with a new j box cover panel which includes an additional opening to allow for the antenna placement Figur...

Страница 43: ...2 Remove the 5 16 Phillips screw that secures the swing panel Figure 101 XVers Panel Removal 3 Remove the power and communication harnesses attached to the back of the touchscreen 4 Remove the touchs...

Страница 44: ...e 5 16 Phillips screw that secures the swing panel Figure 106 XVers with KOR Panel Removal 3 Remove the power and communication harnesses attached to the back of the touchscreen 4 Remove the touchscre...

Страница 45: ...control board 3 Disconnect the touchscreen power cable Figure 110 Disconnect Touchscreen Power Cable 4 Use Wire cutters to cut the Wire jumper labeled as Cut to permanently disable Wi Fi See Figure 11...

Страница 46: ...allation Manual on your smart device This QR Code will take you to the most current version of this manual Previous versions of manuals can be found in the document library at Raypak com P N 241788 Ra...

Страница 47: ...47 Notes...

Страница 48: ...complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received inc...

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