LIMITED WARRANTY
If your product does not work properly because of defects in materials and workmanship RetroSound a division of Retro
Manufacturing, LLC (collectively referred to as “the warrantor”) will, for the length of the period indicated in the chart
below, which starts with the date of original purchase (“warranty period”), at its option either
(a) repair your product with new or refurbished parts, or (b) replace it with a new or refurbished product. The decision to
repair or replace will be made by the warrantor.
CATEGORIES
PARTS
LABOR
Radios
Two (2) Years Two (2) Years
Speakers
One (1) Year
One (1) Year
Accessories (Remotes, cables, etc)
90 Days
90 Days
During the “Labor” warranty period, there will be no charge for labor. During the “Parts” warranty period, there will be no
charge for parts. You must carry in or mail in your product prepaid during the warranty period. If batteries are included,
they are not warranted. This warranty only applies to products purchased and serviced in the United States, Alaska,
Hawaii or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as
is”. A purchase receipt or other proof of the original purchase date is required for warranty service.
To handle a warranty issue, contact us at 909-364-1372 or email us at [email protected] and get a Return
Authorization number. All returns and warranty issues must receive a Return Authorization (RA) number. Any product
received without a RA number will be refused. Once a number is issued, send the product to this address:
Retro Manufacturing, LLC
5785 Waco Street
Chino, California 91710
Phone: 909-364-1372
Fax: 909-364-8670
LIMITED WARRANTY-LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials and
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages
which occurred during shipment, failures which are caused by products
not supplied by the warrantor, failures which result from accident,
misuse, abuse, neglect, bug infestation, mishandling, misapplication,
alteration, faulty installation, set-up adjustment, maladjustment
of consumer control, improper maintenance, improper antenna,
inadequate signal reception or pickup, power line surge, improper
voltage supply, lightning, modification, commercial use (such as
use in hotels, offices, restaurants, or other business uses) or rental
use of the product, or service by anyone other than the technician
from Factory Service center or other authorized service centers, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS
NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes
damages for lost time, cost of having someone remove or re-install
an installed unit if applicable, travel to and from the sevicer, and loss
of media, data or other memory contents. The items listed are not
exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this
product develops during or after the warranty period, you may contact
your dealer or service center.
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