REF-176
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THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. EXCEPT AS
EXPRESSLY PROVIDED HEREIN, REO MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, EITHER IN FACT
OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, REGARDING THE PRODUCTS, SOFTWARE OR
SERVICES. REO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE FOR THE PRODUCTS, OR SERVICES. THE OBLIGATIONS OF REO SET FORTH IN THIS
PARAGRAPH SHALL BE REO’S SOLE LIABILITY, AND BUYER’S SOL
E REMEDY, FOR BREACH OF THE FOREGOING
WARRANTY. End
Warranty Procedure
Products may only be returned by Buyer when accompanied by a return material authorization
number (“RMA#”) issued by REO’s Customer Support Center, with freight prepaid by Buyer. REO
will not be responsible for any damage occurring in transit or obligated to accept Products
returned for warranty repair without a RMA#. Buyer bears all risk of loss or damage to the
Products until delivery at REO’s designated facility. REO will pay for shipment back to Buyer for
Products repaired under warranty.
Note: HeNe lasers are constructed from glass vacuum tubes and are very fragile. REO strongly
recommends taking appropriate precautions in preparing your laser for shipment. Make sure the
tube is well padded (equivalent to 3 inch thick high density foam on all sides) and insure that the
power supply and tube are secured within the box so they do not move during shipment. REO will
not assume responsibility for any shipping damages unless the laser is sent in REO-supplied
packaging. REO will provide appropriate shipping materials at cost if you do not have the original
shipping
materials.
To request a RMA#, contact REO’s Customer Support Center
at:
Phone- (303) 938-1960
Fax- (303-447-3279)
Email-
Following the receipt of your assigned RMA number return the product to Research Electro-Optics
in the proper packaging with freight prepaid. Please, clearly mark the assigned RMA number on the
outside of the packaging with the address as follows:
Research Electro-Optics, INCRMA# (
Assigned RMA Number
)
5505 Airport Blvd Boulder, CO 80301 USA
