E30A Emulator User
’s Manual
6. Maintenance and Warranty
R20UT0422EJ0501 Rev.5.01
Page 51 of 65
Mar 15, 2016
6.4 Repair Provisions
(1) Repairs not covered by warranty
Problems arising in products for which more than one year has elapsed since purchase are not covered by warranty.
(2) Replacement not covered by warranty
If your product's fault falls into any of the following categories, the fault will be corrected by replacing the entire product
instead of repairing it, or you will be advised to purchase a new product, depending on the severity of the fault.
- Faulty or broken mechanical portions
- Flaws, separation, or rust in coated or plated portions
- Flaws or cracks in plastic portions
- Faults or breakage caused by improper use or unauthorized repair or modification
- Heavily damaged electric circuits due to overvoltage, overcurrent or shorting of power supply
- Cracks in the printed circuit board or burnt-down patterns
- A wide range of faults that make replacement less expensive than repair
- Faults that are not locatable or identifiable
(3) Expiration of the repair period
When a period of one year has elapsed after production of a given model ceased, repairing products of that model may
become impossible.
(4) Carriage fees for sending your product to be repaired
Carriage fees for sending your product to us for repair are at your own expense.
6.5 How to Make Request for Repair
If your product is found faulty, fill in a Repair Request Sheet downloadable from the following URL. And email the sheet
and send the product to your local distributor.
http://www.renesas.com/repair
CAUTION
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushioning material supplied with
the product when it was delivered to you and specify caution in handling (handling as precision
equipment). If packing of your product is not complete, it may be damaged during transportation.
When you pack your product in a bag, make sure to use the conductive plastic bag supplied with
the product (usually a blue bag). If you use a different bag, it may lead to further trouble with your
product due to static electricity.
