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15 

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Before any work on the unit is performed, it must be disconnected from the power supply (fuse or 

repair switch) and prevented from being inadvertently switched on

!

 

Troubleshooting 

 

This unit has been designed based on state-of-the-art manufacturing methods and it has been tested repeatedly to 
ensure that it is working properly. However, should problems occur, refer to the following list.

 

Should the unit still not work after performing these functional checks, please contact the closest dealer or REMKO 

GmbH & Co KG. directly. See also section “Customer Service and Guarantee”. 

Problem 

Possible cause 

Check 

Remedy 

The unit does not 
start or it switches 
itself off automatically

Power failure 

Are all other electrical components 
working? 

Check current and wait for the device to 
start again 

Power fuse / power supply defective  Are all currents for lighting func-

tional? 

Replace power fuse / 
Switch on main switch 

Power supply line damaged 

Are all other electrical components 
working? 

Maintenance by authorised personnel 

Amount of time waited after switch-
ing unit on was too short 

Plan for longer waiting periods 

Restart after approx. 5 minutes 

Operating temperature too low / too 
high 

Is the fan still working? 

Stay within temperature range of be-
tween 17 and 32° C 

The cassette is not  
responding to the  
remote control

 

Timer set to “ON” 

Delete programming 

Wait for the unit to start 

Excess current caused by thunder-
storms 

Was there recently lightning in the 
region ? 

Switch the system off and then back on 
again 

Polarity of batteries incorrect after 
replacement 

Is the polarity correct? 

Insert batteries with the correct polarity 

Transmission distance too great / 
reception blocked 

Is the transmission signal at a dis-
tance of approx. 3 m when the but-
ton is pressed? 

Reduce distance to under 5 m and 
change location 

Remote control defective 

Does the unit work in manual 
mode? See page 6 

Replace remote control 

Too much direct sunlight on the re-
ceiver or transmitter 

Does the unit function in the shade?  Place the transmitter or receiver in the 

shade 

Electromagnetic fields are disrupt-
ing transmission 

Does the unit work when devices in 
the vicinity are switched off? 

No signal transmission when sources of 
disruption are operated simultaneously 

The Stop button was pressed but 
cassette fan keeps running 

Does the unit automatically switch 
off after 30 seconds? 

Unit function OK, continuous operation 
of heat-exchanger plate fins too dry 

Remote control buttons stuck / two 
buttons pressed at once 

Does the symbol appear on the dis-
play? 

Unstick button / only press one button 

Dead batteries in the remote control  Are the batteries new? Is the display 

completely readable? 

Insert new batteries 

Temperature setting too high 

Is the selected temperature above 
the room temperature? 

Reduce temperature 

The device is either 
not cooling at all or 
only a little bit.

 

Filter is dirty/ intake / outlet opening 
is blocked by foreign bodies 

Open grating and check filter? 

Clean filter 

Windows and doors are opened / 
increased amount of warm air or 
cold air 

Have there been changes in design 
or use? 

Close the windows and doors / mount 
additional systems 

Air circulation blocked for cooling 
two rooms 

Is the connection between the air 
outlet and air intake opening clear? 

Make sure that air can circulate freely 

Cool mode is not set 

Does the cool symbol appear on the 
display? 

Correct the unit settings 

The drainage line of the condensa-
tion collector is blocked / damaged  

Can condensation drain freely? 

Clean the drainage line and the conden-
sation collector 

External condensation pump or float 
regulator is defective 

Is the collector filled with water and 
the pump is not working? 

Have pump checked by authorised 
service centre 

Condensation water 
is leaking from the 
indoor unit.

 

One of the unit’s safety mecha-
nisms was triggered. 

Is the red light on the receiver of the 
indoor unit lit up? 

See the section “The receiver on the 
indoor unit” 

There is a unit malfunction. 

Is the green light on the receiver of 
the indoor unit blinking? 

Fix the problem. Disconnect the unit 
from the power supply to start it again 
without a malfunction display. See page 5 

One of the unit’s safety mecha-
nisms was triggered. 

Is the red light on the receiver of the 
indoor unit lit up? 

See the section “The receiver on the 
indoor unit” 

Содержание RKV 13 C

Страница 1: ...REMKO powerful like a bear REMKO RKV 13 C 18 C 24 C Ceiling Cassettes Edition GB P05 Operation Technology Spare Parts...

Страница 2: ......

Страница 3: ...sonnel 16 Installation 17 Condensation Connection 19 Electrical Connection 19 Two Room and Fresh Air Connection 21 Prior to Initial Operation 22 Initial Operation 22 Certification for Initial Operatio...

Страница 4: ...indoor unit and the remote control from moisture Protect all electric cables and connection lines from being damaged for example by animals Protect the air conditioning unit and the remote con trol fr...

Страница 5: ...at the polarity is correct when inserting the batteries Use the labelling in the slot Close the battery slot again Once the reset button 20 see page 12 is pressed the remote control is ready for opera...

Страница 6: ...sor of the fan is defective or outside of its regu lation range Blinks 4 times The frost protection mechanism has been activated Blinks 10 times EEPROM defective Green light ON OFF signal It lights up...

Страница 7: ...he unit does not switch off this process must be re peated Switching the unit on Button 7 If the air conditioning unit is to be switched on only the clock may be visible on the remote control display...

Страница 8: ...mbol appears on the display M Cooling mode In this operating mode the room in the air is cooled and slightly dehumidified The following section Temperature selection buttons describes how to set the d...

Страница 9: ...late fins can be set to The air outlet plate fins are set for oscillat ing air distribution Symbols on the display The positions and settings of the air outlet plate fins are represented by the follow...

Страница 10: ...orresponding symbol disappears from the dis play 3 Remember if the unit is already switched on it is only possible to program another start up time The current settings of the unit are transferred for...

Страница 11: ...s 5 Press the button 6 repeatedly until UCFG ap pears on the display 6 Press either the button 8 or 9 to change the preset from heating pump HP to air conditioning unit AC 7 Press the button 13 to tra...

Страница 12: ...and then press the 7 button to quit the configuration menu G If no button is pressed for 30 seconds the configu ration menu is automatically exited and program ming must be started from the beginning...

Страница 13: ...e to the bottom Customer Service and Guarantee For the guarantee to be valid the purchaser or his cus tomer must completely fill out the guarantee certificate enclosed with all units and send it back...

Страница 14: ...ia control line outdoor part Power consumption W 75 80 105 Current consumption A 0 4 0 4 0 5 Fan capacity W 63 68 93 Fan speeds 3 automatic 3 automatic 3 automatic Air volume current per speed m h 550...

Страница 15: ...hade Electromagnetic fields are disrupt ing transmission Does the unit work when devices in the vicinity are switched off No signal transmission when sources of disruption are operated simultaneously...

Страница 16: ...bjects that emit intense heat e g lights Install it in the middle of the room instead Wall lead throughs Wall lead throughs are necessary to establish the con nection between the indoor unit and the o...

Страница 17: ...on mount and the bottom of the intermedi ate ceiling see figure above Connect the refrigerant control and condensation lines to the indoor unit as described below and check again hat the unit is posit...

Страница 18: ...t is conducted using dry nitrogen The connections that have been established are sprayed with a leak locator spray to test for imperme ability If bubbles appear the connection was not made properly Ti...

Страница 19: ...door unit the system must be cur rent free The electrical connections of the indoor unit and the ter minals of the control line to the outdoor part are located on the regulating panel The regulating p...

Страница 20: ...utral conduct External conduct No function Protection conduct Wiring diagram RKV 13 C Main board Fan motor Micro float regulator Condensation pump LED IR connection Plate fin motor and micro plate fin...

Страница 21: ...nit To do this use a black strip with ad hesive on one side which is stuck to the opening s to be sealed The strip must be able to withstand the strain from the air pressure permanently The flanged co...

Страница 22: ...indicate operation 3 Connect the unit to the power supply and switch the power on 4 Press down the buttons 9 and 13 of the re mote control for five seconds The display is deleted The letters Src for a...

Страница 23: ...re The following must be performed measured validated during initial operation Test Visible check setup assembly of outdoor part and indoor unit s OK problem Visible check of the heat exchanger OK pro...

Страница 24: ...REMKO GmbH Co KG Klima und W rmetechnik D 32791 Lage Im Seelenkamp 12 D 32777 Lage PO Box 1827 Phone 49 5232 606 0 Fax 49 5232 606260 E Mail info remko de Internet www remko de...

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