130-01 Operations
Refraction Technology, Inc.
22
1.10
Warranty Statement
Refraction Technology instruments are warranted free from defects of
manufacture for one year from date of shipment. Any instrument
malfunction occurring within this period, except due to improper usage, will
be repaired or replaced at our option with no charge for parts and labor.
When sending equipment to Refraction Technology for repair, the customer
is responsible for freight and insurance charges. Refraction Technology will
pay the standard freight cost to return repaired instruments to the
customer. (See Warranty/Non-Warranty Service for equipment return
instructions.)
In the event Refraction Technology supplies other manufacturers’ equipment
with systems, this equipment will have the same warranty as stated above
provided the Refraction Technology nameplate is on the equipment;
otherwise, the equipment will carry the warranty of the original
manufacturer only.
It is the policy of Refraction Technology to continuously upgrade its DAS
software. As new software versions become available, they will be supplied
to the customer at no charge for two years. After that, upgrades will be
available at a nominal charge. However, Refraction Technology is not
responsible for any incompatibilities that may arise between new software
and obsolete instrument models.
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