17
PROFESSIONAL SERVICE
If the previous ‘Self Help’ checks fail to restore the performance, you should seek professional help.
The person who installed the shower is probably the best one to investigate and correct it and is
certainly the person to contact if you have had a problem in the guarantee period.
The following additional checklist is provided for the benefit of the qualified service person.
WARNING:
SWITCH OFF THE ELECTRICITY AT THE LOCAL ISOLATOR BEFORE REMOVING THE
COVER TO MAKE CHECKS.
Water too
HOT
Water flow restricted by blockage in filter housing.
Switch off water, remove filter housing check and clean metal inlet filter.
Water too
COLD
Check circuit through thermal cut-out.
Check circuit through microswitches on the pressure switch.
Check each element circuit.
Check tightness of electrical connections.
Expressions Revive-Plus model only: Check circuit through relay
No water
flow control
Undo headworks of stabiliser valve
Check stabiliser is in place and remove any debris in valve.
Water discharge
from pressure
relief
valve
Check for cause of high pressure and remove it.
Blockage on outlet e.g. blocked shower handset.
Replace the pressure relief device.
Water does not
flow when button
‘C’ is pressed.
Check circuit through solenoid coil & switch. If defective then replace.
Expressions Revive-Plus model only:
Check phased shutdown PCB. If defective then replace.
Power supply not reaching shower.
We offer a technical advisory service on the telephone to installers and other customers with
problems in the field.
Please call our technical team on:
0844 372 7766
Or alternatively email us on:
Remember to quote the exact type of shower, as written on the front of the shower and on this
leaflet. The model and serial number are located on the bottom face of the shower.
Make a note of those numbers here, and be sure to quote them if you call for advice.
Model Number:
5356
. . . . . . . . . . . . . . . . . . . . . . . .
Serial Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NOTE: You may be charged for a service call if you do not have the serial number.
AFTER SALES SERVICE
WHAT TO DO IF THINGS GO WRONG (2)
