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Limited Warranty
If your unit does not work properly because of defects in materials or workmanship, Retro
Manufacturing, LLC (collectively referred to as “the warranter”) will for the length of the period
indicated in the chart below at its option either (a) repair your unit with new or refurbished parts,
or (b) replace it with a new or refurbished unit. The warranty period starts with the date of original
purchase. The decision to repair or replace will be made by the warranter.
CATEGORIES
PARTS
LABOR
Redondo Radio
Two (2) Years
Two (2) Years
During the “Labor” warranty period, there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. You must mail in your unit prepaid during the warranty
period. This warranty only applies to products purchased and serviced in the United States or
Puerto Rico. This warranty is extended only to the original purchaser of a new product which was
not sold “as is.”
A purchase receipt or other proof of the original purchase date is required for warranty service.
To handle a warranty issue, contact us at [email protected] or 888.325.1555 for a
Return Authorization (RA) number. All returns and warranty issues must be accompanied by a
Return Authorization number. Any product received without a RA number will be refused.
LIMITED WARRANTY-LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred during shipment, failures which are caused by products not supplied by
the warranter, failures which result from accident, misuse, abuse, neglect, moisture, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustment, maladjustment of
consumer control, improper maintenance, improper antenna, inadequate signal reception or
pickup, power line surge, improper voltage supply, lightning, modification, commercial use (such
as use in hotels, offices, restaurants, or other business uses) or rental use of the product, or service by
anyone other than Retro Manufacturing, LLC, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY”. THE
WARRANTER IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS UNIT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples,
this excludes damages for lost time, cost of having someone remove or re-install an installed
unit if applicable, travel to and from the servicer, and loss of media, data or other memory
contents. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF
THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This
warranty gives you specific legal rights and you may also have other rights which vary from state
to state. If a problem with this unit develops during or after the warranty period, you may contact
your dealer or Retro Manufacturing, LLC.
LIMITED WARRANTY