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Pub. 42004-545A 

 telephone VoIP WiFi Telephone Manual 

Page 5 of 29

 

P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-545A.docx 

03/20 

VoIP Subscriber Tips

 

New and existing subscriptions to an interconnected VoIP service provider should address the following 
points: 

 

Provide accurate physical address information to the VoIP service provider to ensure that emergency 
services can quickly be dispatched to the location. 

 

Be familiar with the VoIP service provider’s procedures for updating the address and promptly update 
address information in the event of a change. 

 

Have a clear understanding of any limitations of the local 911 service. 

 

Be aware that VoIP telephone services may not work if the power is out or the Internet connection is 
down.  Consider installing a backup power supply, maintaining a traditional telephone line, or having 
a wireless telephone as a backup. 

 

For questions about interconnected VoIP and 911, or VoIP in general, see 

http://www.fcc.gov/cgb/consumerfacts/voip.html

. 

Operation

 

Autodial Emergency Calls

 

Models 393-810A, 393AL-810A, 394AL-812A, 397-810A, 397-811A & 398-812A

 

Press the 

HELP

 push button to immediately call the preprogrammed emergency number; typically, a 

security office or 911. 

 

The 

CALL

 

RECEIVED

 

WHEN

 

LIT

 LED illuminates steadily in accordance with the ADA 

(Americans with Disabilities Act) when the call is answered. 

 

The call cannot be terminated by the initiator. 

 

The call is terminated by any of the following: 

 

the receiving caller hangs up 

 

the defined call-duration timeout is exceeded 

 

the SIP server disconnects the call 

Autodial Non-Emergency Calls

 

Model 397-811A

 

To place a non-emergency call: 

Press the 

ASSISTANCE

 push button to immediately call the preprogrammed non-emergency number 

(garage, dorm, etc.). 

 

The 

CALL

 

RECEIVED

 

WHEN

 

LIT

 LED illuminates steadily in accordance with the ADA 

(Americans with Disabilities Act) when the call is answered. 

 

The call is terminated by the any of the following: 

 

pressing the ASSISTANCE push button again 

 

the receiving caller hangs up 

 

the defined call-duration timeout is exceeded 

 

the SIP server disconnects the call 

Содержание 393-810A

Страница 1: ...eration 5 Autodial Emergency Calls 5 Autodial Non Emergency Calls 5 General Telephone Calls 6 Receive a Call 6 Multicast Broadcast Reception 6 Installation 6 General Information 6 Safety Guidelines 7...

Страница 2: ...23 Corrective Actions 23 USB port 23 Troubleshooting 23 Status Indication 23 Power 23 Heartbeat 24 Link 24 Speed 24 WiFi Activity WiFi Units Only 24 WiFi Ready WiFi Units Only 24 WiFi Connected WiFi...

Страница 3: ...manual may not be disclosed in any form in whole or in part directly or indirectly to any third party Product Overview RED ALERT telephone VoIP WiFi telephones connect to WLANs wireless local area net...

Страница 4: ...eel front panel CALL off hook push button 12 button Braille keypad CALL RECEIVED WHEN LIT LED and 24 V dc power supply This telephone is simply a rugged hands free telephone and is not intended for em...

Страница 5: ...l see http www fcc gov cgb consumerfacts voip html Operation Autodial Emergency Calls Models 393 810A 393AL 810A 394AL 812A 397 810A 397 811A 398 812A Press the HELP push button to immediately call th...

Страница 6: ...grammable for up to eight multicast addresses to permit the receipt of multicast broadcasts from different sources or to enable zoning of broadcasts Each multicast address can be assigned a priority v...

Страница 7: ...never possible Please note proper grounding does not eliminate the need for lightning protection for the telephone or the telephone system A Cat5 data line lightning surge protector is recommended for...

Страница 8: ...losure from the bottom Sealed fittings should be installed at all cable entry points Silicone sealant or equivalent should be applied around and inside all conduit entries Please refer to the examples...

Страница 9: ...ess hole using a hole punch equivalent in size to the conduit diameter Bottom entry is strongly recommended Insert a conduit fitting in the access hole 5 Install conduit as required see the Conduit In...

Страница 10: ...ge 10 of 29 P Standard IOMs Current Release 42004 Instr Manuals 42004 545A docx 03 20 Figure 6 Model 393AL 810A Figure 7 Model 394AL 812A Figure 8 Model 393 810A Component Locations Figure 9 Models 39...

Страница 11: ...36 00x Series or 238 001 Surface Mount Enclosure the front panel assembly mounts directly to the enclosure back box is not required When mounting outdoors the installation of a customer supplied surge...

Страница 12: ...phone Manual Page 12 of 29 P Standard IOMs Current Release 42004 Instr Manuals 42004 545A docx 03 20 R Figure 12 Model 398 811A Figure 13 Model 398 812A Figure 14 Component Locations for Models 397 81...

Страница 13: ...ne VoIP WiFi Telephone Manual Page 13 of 29 P Standard IOMs Current Release 42004 Instr Manuals 42004 545A docx 03 20 Figure 15 Flush Mount Telephone Back Box Mounting Detail Panel Cut Out 10 13 H 7 6...

Страница 14: ...cables into the rear enclosure and install all connections as indicated in the following subsections see Table 2 and Figure 17 NOTE Consult the National Electrical Code NFPA 70 Canadian Standards Ass...

Страница 15: ...nstr Manuals 42004 545A docx 03 20 RecommendedCable Table 2 Recommended Cable Cable Use Size and Type Power Two conductor No 22 AWG is typical Inputs Two conductor No 22 AWG is typical Output contacts...

Страница 16: ...rk Connection to the WLAN is via the on board WiFi transceiver Antenna An SMA connector is provided for the antenna connection see Figure 17 The connector is mounted on an L bracket on top of the unit...

Страница 17: ...g The network configuration must provide VoIP service using the SIP protocol between the desired locations before attempting to configure a GAI Tronics VoIP telephone First Time WiFi Interface Setup S...

Страница 18: ...he PC s wireless network adapter is set to DCHP Obtain an IP address automatically to connect to the HF A11x_AP access point the web page will show Set Successfully Restart to use new setting 6 Restar...

Страница 19: ...nd click the APPLY button The AP s SSID security mode and encryption type fields will be filled in when the STA interface setting webpage opens again NOTE Manually enter the AP s SSID security mode en...

Страница 20: ...Fi Interface Configuration Use this procedure to erase the current wireless network configuration in the telephone and configure the telephone s wireless adapter with the factory default settings 1 Pr...

Страница 21: ...hen active Refer to Pub 42004 548 for programming instructions for the inputs see the Reference Documentation section Output Contacts Each RED ALERT WiFi VoIP telephone contains two dry contact output...

Страница 22: ...nsmit this information to a remote site syslog output over TCP SNMP Simple Network Management Protocol TMA Telephone Management Application software purchased separately Available alarms are handset i...

Страница 23: ...volume Increase the telephone s volume level in the programming configuration High volume Decrease the telephone s volume level in the programming configuration Front panel push buttons not operationa...

Страница 24: ...ter J2 on the VoIP carrier PCBA It illuminates when the WiFi Interface is ready to connect to a wireless network see Figure 23 WiFiConnected WiFiUnitsOnly The WiFi CONNECTED LED is a yellow LED locate...

Страница 25: ...next to the RJ45 jack J2 see Figure 23 Figure 23 VoIP Carrier PCBA Component Locations Preventive Maintenance for Models 397 81xA and 398 81xA Stainless steel does require maintenance to prevent corr...

Страница 26: ...s steel Simply apply wax let dry to a haze and buff to a shine with a clean dry cloth This application should protect the telephone surface for many months as it will allow natural re formation of the...

Страница 27: ...allic Flush Mount Telephones 12542 002 Security Screws Torx T 25 inch Pack of 15 12516 003 Security Screws Torx T 25 1 1 8 inches Pack of 10 12520 009 Push Button Replacement Kit Help 12520 010 Push B...

Страница 28: ...ons Call Assistance Emergency Help Configurable inputs quantity 4 internal pull up 3 3 V dc tolerant Not available on all models Outputs Output 1 8 A 30 V ac dc resistive load Output 2 8 A 30 V ac dc...

Страница 29: ...Model 398 811A 7 2 lb 3 3 kg Model 398 812A 7 2 lb 3 3 kg Approvals Compliance to Standard FCC CFR 47 Part 15 Safety of Information Technology Equipment UL CSA 60950 Enclosures for Electrical Equipme...

Страница 30: ...of the Contractor s personnel from the work site Re performance of services shall be Buyer s sole and exclusive remedy and in no event shall GAI Tronics warranty obligations with respect to services e...

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