Pub. 42004-545A
telephone VoIP WiFi Telephone Manual
Page 5 of 29
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-545A.docx
03/20
VoIP Subscriber Tips
New and existing subscriptions to an interconnected VoIP service provider should address the following
points:
•
Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.
•
Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.
•
Have a clear understanding of any limitations of the local 911 service.
•
Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.
•
For questions about interconnected VoIP and 911, or VoIP in general, see
http://www.fcc.gov/cgb/consumerfacts/voip.html
Operation
Autodial Emergency Calls
Models 393-810A, 393AL-810A, 394AL-812A, 397-810A, 397-811A & 398-812A
Press the
HELP
push button to immediately call the preprogrammed emergency number; typically, a
security office or 911.
•
The
CALL
RECEIVED
WHEN
LIT
LED illuminates steadily in accordance with the ADA
(Americans with Disabilities Act) when the call is answered.
•
The call cannot be terminated by the initiator.
•
The call is terminated by any of the following:
•
the receiving caller hangs up
•
the defined call-duration timeout is exceeded
•
the SIP server disconnects the call
Autodial Non-Emergency Calls
Model 397-811A
To place a non-emergency call:
Press the
ASSISTANCE
push button to immediately call the preprogrammed non-emergency number
(garage, dorm, etc.).
•
The
CALL
RECEIVED
WHEN
LIT
LED illuminates steadily in accordance with the ADA
(Americans with Disabilities Act) when the call is answered.
•
The call is terminated by the any of the following:
•
pressing the ASSISTANCE push button again
•
the receiving caller hangs up
•
the defined call-duration timeout is exceeded
•
the SIP server disconnects the call