Pub. 42004-545A
telephone VoIP WiFi Telephone Manual
Page 23 of 29
P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-545A.docx
03/20
Maintenance
WARNING
—
This product can contain hazardous voltages. Always remove power to this
station prior to servicing.
Corrective Actions
1.
Inspect and replace frayed or cracked wiring.
2.
Secure/replace loose wires and terminal lugs.
3.
Remove corrosion from terminals.
4.
Inspect fuse
F1
on the WiFi VoIP Carrier PCBA.
USB port
The USB port is for GAI-Tronics service personnel only. Make no connection to this port.
Troubleshooting
Table 6. Troubleshooting Chart
Problem
Possible Solution
Low volume
Increase the telephone’s volume level in the programming configuration.
High volume
Decrease the telephone’s volume level in the programming configuration.
Front panel push buttons
not operational
•
Verify the push buttons are properly configured.
•
Verify power is applied to the unit.
Inputs not operational
•
Check the input connections.
•
Verify the inputs are properly configured.
Outputs not operational
•
Check the output connections.
•
Verify the outputs are properly configured.
Cannot make or receive
calls
•
Verify that power is applied to the unit.
•
Verify the WLAN parameters have been configured properly.
•
Verify the telephone has been set up on the network.
No power indication
Check the power connections.
Status Indication
Power
The
ON
LED, located on the VoIP PCBA (see Figure 23), illuminates when power is applied to the
telephone.
