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SMART Mode Programming
TMA Software is designed to remotely program RED ALERT
®
Telephones for SMART mode operation.
Although they can be locally programmed for SMART operation, there is no advantage to having a RED
ALERT
®
Telephone set up for SMART mode without having TMA installed.
RED ALERT
®
Telephones installed in systems that will have TMA operational at a later date are
recommended to be programmed for Standard Mode operation. Upon installation of TMA, the installed
telephones can be reprogrammed from the TMA PC.
Maintenance
Service
If your RED ALERT
®
Telephone requires depot repair service, contact your GAI-Tronics Regional
Service Center for a return authorization number (RA#). Equipment should be shipped prepaid to GAI-
Tronics with a return authorization number and a purchase order number. If the equipment is under
warranty, repairs will be made without charge. Please include a written explanation of all defects to assist
our technicians in their troubleshooting efforts.
Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help identifying the Regional
Service Center closest to you.
Preventive Maintenance for Flush-Mount Telephones
Stainless steel does not normally require maintenance to prevent corrosion from occurring. Different
installation locations may require more regular maintenance than others, depending on the environment
and exposure to airborne contaminants. The following maintenance steps should be performed on a
regular basis or when corrosion is first noticed on your Model 397-001AD or 397-003AD.
Cleaning
For general cleaning, wipe the surface with a cleanser or a cleanser and water mixture. Any cleanser
that is safe for glass is usually safe for stainless steel. Wipe dry.
If corrosion or rusting is noticed, remove with a non-abrasive commercial cleanser and water. Rub
stained areas in the same direction as the existing grain. Stubborn stains may be removed with a
magnesium oxide, ammonia, and water paste. Wipe clean with water rinse and dry.
Prevention
Automotive wax provides the best results in preventing corrosion on stainless steel. Simply apply wax,
let dry to a haze, and buff to a shine with a clean dry cloth. This application should protect the telephone
surface for many months as it will allow natural reformation of the chromium oxide layer.
Do NOT use steel wool, sandpaper, mineral acids, bleaches, or chlorine cleansers on the stainless
surface.