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RED RANGER GEMINI OPERATION GUIDE
CHAPTER 8:
TROUBLESHOOT YOUR CAMERA
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PERFORM A STRESS TEST
Perform a stress test before important projects to ensure the reliability and stability of your gear. A stress test subjects
your camera system and equipment to the increased stress of prolonged operation. If any components are developing
issues, this test will help identify those problems before you have an equipment failure during a major shoot.
1. Configure your camera.
2. Calibrate the sensor. For more information, go to
"Sensor Calibration" on page 49
3. Enable the Sensor Test Pattern. For more information, go to
Enable/Disable Sensor Test Pattern
.
4. Select the desired resolution.
5. Select the highest available frame rate.
6. Perform a secure format of the SSD.
7. Record a full SSD of footage.
8. Perform a secure format of the SSD.
9. Repeat
to
10. If any errors occur, save a log file and submit a Support ticket at
.
NOTE: Problems or dropped frames found during the stress test display as “Errors” in the bottom of the user interface.
GENERAL TROUBLESHOOTING
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FIRMWARE DOES NOT UPGRADE
SYMPTOM
During an attempt to upgrade firmware, the PWR and REC LEDs flash red.
After an attempt to upgrade firmware, the firmware version does not change.
POTENTIAL RESOLUTIONS
After downloading the firmware upgrade file, ensure that you unzip the file before saving it to the SSD.
Ensure that the “force_upgrade” folder is saved to the top level of the SSD, and not to a subfolder.
