66
Appendix B. Getting Technical Support
•
Successfully configuring the X Window System using
Xconfigurator
•
Configuring a local parallel port printer to print text
•
Configuring a mouse
Our installation assistance service is designed to get Red Hat Enterprise Linux ES running on your
system as quickly and as easily as possible. However, there are many other things that you may want
to do with your Red Hat Enterprise Linux ES system, from compiling a custom kernel to setting up a
Web server, which are not covered.
For assistance with these tasks, there is a wealth of online information available in the form of
HOWTO documents, Linux-related websites, and commercial publications. The various Linux
HOWTO documents are included with Red Hat Enterprise Linux ES on the Documentation CD in
the
/HOWTOS
directory. These HOWTOS are provided in text files that can easily be read from within
Red Hat Enterprise Linux ES and other operating systems.
A large number of Linux-related websites are available. The best starting point for finding information
on Red Hat Enterprise Linux ES is the Red Hat, Inc. website:
http://www.redhat.com/
Many Linux-related books are available. If you are new to Linux, a book that covers Linux basics will
be invaluable. We can recommend several titles: The
Official Red Hat Linux Getting Started Guide
;
Using Linux
, by Bill Ball;
Linux Clearly Explained
, by Bryan Pfaffenberger;
Linux for Dummies
, by
Jon "maddog" Hall; and
Learning Red Hat Linux
, by Bill McCarty.
Certain Red Hat Enterprise Linux ES products include additional support programs covering advanced
configurations. Please see the Red Hat Support website for more information. The Red Hat technical
support website is located at the following URL:
http://www.redhat.com/support/
B.3. Scope of Red Hat Support
Red Hat, Inc. can only provide installation assistance to customers who have purchased an Official Red
Hat Enterprise Linux ES boxed set and/or an Official Red Hat OEM partner kit. If you have obtained
Linux from any other company, you must contact that company for support. Other companies include:
•
Macmillan
•
Sams/Que
•
Linux Systems Labs (LSL)
•
Mandrake
•
CheapBytes
Additionally, Red Hat Enterprise Linux ES obtained via any of the following methods does not qualify
for support from Red Hat:
•
Red Hat Enterprise Linux ES PowerTools Archive
•
Downloaded via FTP on the Internet
•
Included in a package such as Motif or Applixware
•
Copied or installed from another user’s CD
•
A CD-ROM (or CD-ROM set) included in a Linux book or other publication.
Содержание LINUX ES 2.1 -
Страница 1: ...Red Hat Enterprise Linux ES 2 1 Red Hat Enterprise Linux ES Installation Guide...
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Страница 74: ...64 Appendix A Removing Red Hat Enterprise Linux ES...
Страница 86: ...76 Appendix C Troubleshooting Your Installation of Red Hat Enterprise Linux ES...
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