Malfunctions
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7
Malfunctions
7.1
Conduct during malfunctions
IMPORTANT
If malfunctions that endanger the safety of individuals occur, the system must be turned off. It
may not be turned back on until the problem has been resolved by a professional and the
danger no long exists.
7.2
Tips for troubleshooting
Malfunctions
Causes
Solutions
No door function / power failure
– Power failure
– Mains supply line interrupted
– Fuse defective
– Main switch off
– Check mains supply
– Check main switch
– Contact Service
Door will not lock
– Door in not quite in the locked po-
sition
– Push the door into the locked po-
sition
Door does not open
– Locking is stuck or jammed
– Locking device defective
– Manual unlocking
– Contact Service
Door does not close
– Obstacle in the protection area
– Remove obstacle
– Contact Service
Power failure
– Fuse is blown
– Fuse is defective
– Main switch is off
– Check fuse
– Check power supply
– Check main switch
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