- 50 -
Q: What shall we do if recording is unavailable even when the device is powered on and HDD is installed?
A: 1. Check that the HDD is formatted after HDD is installed and HDD without formatting cannot be used.
From the Main Menu-Management Tool-Formatting, format the newly-installed HDD.
2.
Check if the record channel is off or if timing record is set. Recording is unavailable when it is not
within
the recording time frame.
3. Check if the HDD is properly contacted, and the HDD on the front panel is lit up.
Q: A record file is lost or no record file is found within a certain period of time?
A: 1. Analyze to define the period of time between the final video file is lost and the first video file is recovered.
2. Check if the device is power on within this period of time, for example, delay record not set while the
pppp
device is turning off or unloading/loading.
Q: The vehicle PTZ cannot be controlled and cannot be rotated to up, down, right and left?
A: Check if the protocol and baud rate of the PTZ are set correctly, the address is consistent and if the
channel video is selected to be maximized when controlling the PTZ. For example, when controlling the second
channel, you shall maximize the image in the second channel to control the PTZ.
