TROUBLESHOOTING FOR PYROTECH STANDARD
IMPORTANT
Valve system troubleshooting should only be carried out by a qualified service technician.
If supply cord is damaged or the unit needs repairing, it shall be repaired by the manufacturer or
its service agent or similarly qualified person in order to avoid a hazard.
Symptom
Spark ignitor will not
light pilot after
repeated triggering
of igniter button
Pilot will not stay lit
after carefully
following the
lighting instruction
Possible Cause
A. Defective ignitor
B. Defective or
misaligned electrode at
pilot (spark at electrode).
C. Gas supply pressure
errant.
D. Pilot orifice plugged.
A. Defective pilot
generator (thermocouple)
Corrective Action
Check for spark at electrode and pilot. If no spark and
electrode wire is properly connected, replace ignitor
Using a match, light the pilot. If pilot lights, turn off pilot and
trigger the igniter button again. If pilot lights, an improper
gas mixture caused the bad lighting and a longer purge
period is recommended. If pilot will not light - check gap at
electrode and pilot - should be 1/8” to have a strong spark.
If gap measures 1/8”, replace pilot.
Check inlet gas pressure. It should be :
Refer Data information on page 5.
Clean or replace pilot orifice.
Check pilot flame, it must impinge on thermocouple. Clean
and/or adjust pilot for maximum flame impingement on the
thermocouple. Ensure that the connection between the
valve and the thermocouple is tight and secure.
Pilot burning, no gas
to burner, valve
knob “ON”, Wall
switch “ON”
A. Wall switch or wires
defective.
Check wall switch and wires for proper connections.
Jumper wires across terminals at wall switch, if burner
comes on, replace defective wall switch. If okay, jumper
across wall switch wires at valve, if burner comes on wires
are faulty or connections are bad.
Frequent
pilot/burner outage
A. Pilot flame may be too
low or blowing (High)
causing the pilot/valve
safety to drop out.
Clean and/or adjust pilot flame for maximum flame
impingement on thermocouple.
B. Thermopile may not be
generating sufficient
millivoltage.
Check thermopile with millivolt meter. Take reading at
thermopile terminals of gas valve. Should read 325 millivolts
minimum with optional wall switch “OFF”. Replace faulty
thermopile if reading is below specified minimum.
C. Blocked burner orifice.
Check burner orifice for blockage and remove.
29