5
Short run time (less than
30 minutes per charge).
Vehicle runs sluggishly.
Sometimes the vehicle
doesn’t run, but other
times it does.
Charger gets warm
during use.
Vehicle makes loud
noises or grinding
sounds.
Problem
Possible Cause
Solution
Undercharged battery.
Battery is old and will not accept
full charge.
Driving conditions are too
stressful.
Tires are not properly inflated.
Vehicle is overloaded.
Loose wires or connectors.
Motor or electrical switch damage.
Normal response to charger use.
Chain is too dry.
Charge the battery. A new battery should have been charged for at
least 12 hours before using the vehicle for the first time and up to 8
hours after each subsequent use.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on vehicle use and
conditions. Replace only with a Razor replacement battery.
Use only on solid, flat clean and dry surfaces such as pavement or
level ground.
The tires are inflated when shipped, but they invariably will lose
some pressure between the point of manufacturing and your
purchase. Refer to instructions in this manual to properly inflate tires.
Make sure you do not overload the vehicle by allowing more than
one rider at one time, exceeding the maximum weight limit, going up
too steep a hill or towing objects behind the vehicle. If the vehicle is
overheated, the temperature circuit protector will slow motor down
and if the condition continues, will shut off power to the motor.
Correct the driving conditions that caused the overheating, wait
5-10 minutes and then resume riding. Avoid repeatedly overheating
the unit.
Check all wires around the motors and all connectors to make sure
they are tight.
Contact your local Razor authorized service center for diagnosis and
repair.
No action required. This is normal for some chargers and is no cause
for concern. If your charger does not get warm during use, it does not
mean that it is not working properly.
Apply a lubricant such as 3 in 1
TM
or Tri-Flow
TM
to the chain.
TROUBLESHOOTING GUIDE
Need Help?
Visit our web site for replacement parts, product support, live chat and a list of
authorized service centers at
www.razor.com
or call toll-free at 866-467-2967 Monday - Friday
8:00 AM - 5:00 PM Pacific Time.
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