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Chapter 11: Troubleshooting

Chapter contents

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11.1 Troubleshooting on page 98

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11.2 Power up troubleshooting on page 99

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11.3 GPS troubleshooting on page 100

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11.4 Sonar / DownVision troubleshooting on page 101

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11.5 Miscellaneous troubleshooting on page 103

Troubleshooting

Содержание Dragonfly 6

Страница 1: ...Dragonfly 6 Dragonfly 7 Installation and operation instructions English EN Date 02 2016 Document number 81345 5 2016 Raymarine UK Limited Release 12...

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Страница 3: ...and The World s Sixth Sense are registered or claimed trademarks of FLIR Systems Inc All other trademarks trade names or company names referenced herein are used for identification only and are the p...

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Страница 5: ...sion cable connection 38 Chapter 6 Getting started 39 6 1 Controls 40 6 2 Switching the unit on and off 41 6 3 Initial set up procedures 41 6 4 Satellite based navigation 42 6 5 Checking the sonar app...

Страница 6: ...4 Sonar DownVision troubleshooting 101 11 5 Miscellaneous troubleshooting 103 Chapter 12 Technical support 105 12 1 Raymarine product support and servicing 106 12 2 Learning resources 107 Chapter 13...

Страница 7: ...voltage Connecting this product to a voltage supply greater than the specified maximum rating may cause permanent damage to the unit Refer to the Technical specification section for voltage rating Wa...

Страница 8: ...racy of such information and you are advised that errors in such information may cause the product to malfunction Raymarine is not responsible for damages or injuries caused by your use or inability t...

Страница 9: ...ge at www raymarine com Pixel defect policy In common with all TFT units the screen may exhibit a few wrongly illuminated dead pixels These may appear as black pixels in a light area of the screen or...

Страница 10: ...ssions it may contain In addition our policy of continuous product improvement may change specifications without notice As a result Raymarine cannot accept liability for any differences between the pr...

Страница 11: ...Chapter 2 Document and product information Chapter contents 2 1 Document information on page 12 2 2 Product overview on page 13 Document and product information 11...

Страница 12: ...and user manuals www raymarine com Product documentation The following documentation is applicable to your product Description Part number Dragonfly 6 mounting and getting started guide Installation...

Страница 13: ...at These PDF files can be viewed on a PC laptop tablet smartphone or on the latest generation of Raymarine multifunction displays 2 2 Product overview The unit connects directly to a Raymarine DownVis...

Страница 14: ...al beam is the water column directly beneath the vessel Conical beam Sonar is effective at a range of speeds In deeper waters the CHIRP bandwidth is automatically optimized to improve bottom lock and...

Страница 15: ...r compatibility on page 18 3 4 Tools required for installation on page 19 3 5 Software updates on page 19 3 6 Warnings and cautions on page 20 3 7 Selecting a location for the transducer on page 20 3...

Страница 16: ...tallation Task 1 Plan your system 2 Obtain all required equipment and tools 3 Site all equipment 4 Route all cables 5 Drill cable and mounting holes 6 Make all connections into equipment 7 Secure all...

Страница 17: ...mounting fixings 3 Documentation pack 1 Supplied with E70085 and E70231 Item Description Qty 0 0 CPT 60 DownVisionTM transom mount transducer including fitted 6 m 19 7 ft transducer cable and 2 m 6 6...

Страница 18: ...fly 6 Legacy Dragonfly 7 DVS Pro Note Adaptor cable required for connection Note Connecting a CPT DV to a DVS or a Pro will prevent the Sonar application from functioning Connecting a CPT DVS to a DV...

Страница 19: ...can update the software for your product using a connected and compatible multifunction display Refer to www raymarine com software for the latest software updates and the software update procedure fo...

Страница 20: ...eration The most effective way to determine this is by checking the water flow around the transom whilst underway The transducer should be mounted close to the keel centreline of the vessel so that th...

Страница 21: ...avoid interference the cable must be routed as far away from VHF radio antenna cables as possible The cable can be routed through or over the transom Check that the cable is long enough to reach the e...

Страница 22: ...uch as a structural bulkhead or the interior of larger vessels may result in a reduced GPS signal Before locating equipment with an internal GPS antenna below decks seek professional assistance Prevai...

Страница 23: ...entation Cradle Up Cradle Down The cradle mounting steps are the same regardless of orientation 3 10 Installation process The steps listed below are required to successfully install your product and e...

Страница 24: ...24 Dragonfly 6 Dragonfly 7...

Страница 25: ...ng the display in the cradle on page 28 4 4 Fitting the 7 inch display in the cradle Cradle down on page 28 4 5 Security on page 29 4 6 Removing the display from the bracket on page 30 4 7 Surface mou...

Страница 26: ...om propeller 2 Ensure the template is parallel to the waterline 3 Drill 2 x holes for the adjustment slot screws as indicated on the template Note Do NOT drill the third mounting hole at this stage 4...

Страница 27: ...cer be struck by an object when underway Note The third locking screw is not used until the transducer has been successfully tested 4 2 Cradle mounting Follow the steps below to mount the display s cr...

Страница 28: ...n the display must still be fitted the correct way up 1 Ensure the cradle is securely mounted 2 Position the display so that the guide on the right hand side of the display lines up with the guide on...

Страница 29: ...rt and over the safety latch The safety latch and retaining ring should be kept in case required for future use 4 5 Security The display can be locked into the bracket using a proprietary lock i e the...

Страница 30: ...with the lock 4 6 Removing the display from the bracket The display can be easily removed from its mounting bracket 1 If a lock has been fitted ensure it is in the unlocked position 2 Disconnect the...

Страница 31: ...et onto the surface mount adaptor and press firmly onto the flange 7 Place the surface mount adaptor into the prepared hole and secure using the nuts washers and bolts provided 8 Attach the front gask...

Страница 32: ...d re tested each time until you obtain optimum performance 7 To adjust the angle of the transducer loosen the pivot bolt approximately 3 turns and then pivot the transducer either up or down 8 Re tigh...

Страница 33: ...les and connections Chapter contents 5 1 General cabling guidance on page 34 5 2 Connections overview on page 34 5 3 Cable connection on page 35 5 4 Extension cable connection on page 38 Cables and co...

Страница 34: ...r lines antennae Strain relief Ensure adequate strain relief is provided Protect connectors from strain and ensure they will not pull out under extreme sea conditions Cable shielding Ensure that the c...

Страница 35: ...oduction date 3 keyway introduction serial number Dragonfly 6 E70085 January 2015 E700850150001 Dragonfly 7 E70231 November 2014 E702311140712 CPT 60 A80195 December 2014 A801951240023 CPT 70 A80278 J...

Страница 36: ...o provide the correct level of protection please consult an authorized Raymarine dealer or a suitably qualified professional marine electrician Implementation direct connection to battery The power ca...

Страница 37: ...ommends a minimum wire gauge of 18AWG 0 82 mm2 for any length of cable extension For all lengths of extension to the power cable ensure there is a continuous minimum voltage at the product s power con...

Страница 38: ...p to 4 m 13 1 ft 1 Existing cable 2 Extension cable connected to the vessel s power supply and to the existing cable 3 Isolated power supply wires on existing transducer cable Note Only 1 extension ca...

Страница 39: ...es on page 41 6 4 Satellite based navigation on page 42 6 5 Checking the sonar application on page 44 6 6 Checking the DownVision application on page 44 6 7 Shortcuts page on page 45 6 8 Applications...

Страница 40: ...ssing the power button will display the Shortcuts page Press and hold to turn the display off UniControl The UniControl consists of Rotary Joystick and push button controls 1 Rotary use this to naviga...

Страница 41: ...e or after a system reset the Startup Wizard is displayed after you have accepted the Limitations On Use disclaimer The Startup Wizard guides you through the following initial settings 1 Language sele...

Страница 42: ...status of the available satellites that are compatible with your receiver The satellite constellations are used to position your boat in the Chart application You can set up your receiver and check i...

Страница 43: ...ude position of your receiver Date Time Displays the current date and time generated by the position fix in UTC format Mode Identifies wether the receiver is working in differential mode or non differ...

Страница 44: ...ucture you should also see a depth reading in the top left databox 6 6 Checking the DownVision application Products which include the DownVision application and the CPT DV or CPT DVS transducer can us...

Страница 45: ...werSave Mode The display is now in PowerSave mode 3 You can wake the display from PowerSave mode at anytime by pressing a physical button Note PowerSave mode is automatically cancelled if an alarm eve...

Страница 46: ...res DVS Pro 6 9 View switcher Products that include more than 1 application use the View Switcher to cycle through available views Fullscreen and splitscreen application views are available 1 View thu...

Страница 47: ...SC Micro Secure Digital High Capacity MicroSDHC Note The maximum supported memory card capacity is 32 GB MicroSD cards must be formatted to use either the FAT or FAT 32 file system format to enable us...

Страница 48: ...t water ingress and damage to the display ensure the card door is closed 6 Press the OK button to close the confirmation dialog 6 11 Learning resources Raymarine has produced a range of learning resou...

Страница 49: ...on page 50 7 3 Fishfinder applications features on page 52 7 4 Fishfinder applications controls on page 52 7 5 Zoom on page 53 7 6 Range on page 54 7 7 Scrolling on page 54 7 8 A Scope mode on page 55...

Страница 50: ...bjects The Sonar application uses CHIRP processing with a centered 200 KHz ping frequency which provides a greater depth range than DownVision but less detail The Sonar application displays a scrollin...

Страница 51: ...e target to thicken and arch slightly at fast speeds the mark resembles a double vertical line Target depth The closer the target to the surface the larger the mark on screen The depth of individual t...

Страница 52: ...Scrolling mode the controls behave as follows from the default view turning the Rotary control clockwise enables Zoom mode when in Zoom mode use the Rotary control to increase and decrease the zoom le...

Страница 53: ...Use the Joystick to highlight an object or area 2 Press the OK button The context menu is displayed 7 5 Zoom The Zoom function displays more detail onscreen by magnifying a specific area of the image...

Страница 54: ...Range so that Man is selected 3 Select Shallow Range The Shallow Range defines the depth that will be shown at the top of the screen 4 Adjust the Shallow Range to the required depth 5 Select Deep Ran...

Страница 55: ...features and manipulate the image to enable easier fish targeting Available depth features Target Depth ID Not available in DownVision application Depth Lines White Line Not available in DownVision ap...

Страница 56: ...ation however for optimum performance in most conditions it is recommended that you use the auto setting All echoes with a signal strength above the specified value are displayed in the strongest colo...

Страница 57: ...3 Use the Up and Down Directional controls to adjust the Noise Filter to the required value or 4 Press the OK button to switch between Auto and Manual 7 11 Color Palettes Various color palettes are a...

Страница 58: ...es Copper default Inv Copper Slate Gray Inv Slate Gray Selecting a Color Palette From the application s menu 1 Select Display Options 2 Select Sonar Colors DownVision Colors 3 Select the palette you w...

Страница 59: ...torage capacity on page 74 8 8 Navigation on page 74 8 9 Chart settings menu cartography compatibility on page 75 8 10 Chart selection on page 75 8 11 Chart Detail on page 76 8 12 High resolution bath...

Страница 60: ...to the cursor s location from your vessel is displayed 11 Waypoint TTG During active navigation the estimated time to go to the target cursor waypoint based on your current speed is displayed 12 Curs...

Страница 61: ...g LightHouse Charts to MicroSD card using the LightHouse Download Manager Raster charts Raster charts are an exact copy scan of an existing paper chart All information is embedded directly in the char...

Страница 62: ...ory card into the card reader of your multifunction display 8 Open the Chart application on your multifunction display 9 Select the new chart from the Chart selection menu Menu Presentation Chart Sele...

Страница 63: ...oat symbol remains centered onscreen and the Chart area moves around the boat symbol In Motion mode the controls behave as follows turning the Rotary control clockwise ranges in turning the Rotary con...

Страница 64: ...Pilot Book only available at certain ports Chart Objects 8 4 Waypoints overview Waypoints are position markers used for the purposes of navigation Your display can create waypoints which can then be...

Страница 65: ...sired location with the cursor 2 Press the OK button The context menu is displayed 3 Select Place Waypoint A confirmation pop up message is displayed 4 Select Ok to place the waypoint or Edit to edit...

Страница 66: ...ew waypoint group With the Waypoint Group List displayed 1 Select New Group The on screen keyboard is displayed 2 Use the on screen keyboard to enter the required name for the new group 3 select SAVE...

Страница 67: ...hat has been created and stored The following information is assigned or captured for each waypoint Symbol a default symbol is assigned or you can select an alternative Name a default name is assigned...

Страница 68: ...nsure that you backup any data that you want to keep on to a MicroSD card From the Backup Reset menu 1 Select Erase from System 2 Select Erase Waypoints from System A confirmation dialog is displayed...

Страница 69: ...ct the location for the first corner point of the search area 5 Select the location for the opposite corner of the search area A box is drawn on the screen which covers the selected area If the box is...

Страница 70: ...End Diver Down Diver Down 2 Oil Rig Filled Circle FAD Fish Attracting Device Concrete Rubble Seaweed Oyster Green Can Green Nun Red Can Red Nun Yellow Can Yellow Nun Fish Trap Brushpile Preferred Mark...

Страница 71: ...the track Note If the maximum number of tracking points is reached you will be warned The track will continue to be recorded with the earlier tracking points being overwritten 4 To complete your trac...

Страница 72: ...he on screen keyboard is displayed 3 Use the on screen keyboard to change the track name 4 When finished Select SAVE You can also edit track details by selecting Edit Track from the track context menu...

Страница 73: ...waypoints or tracks from a memory card Chartplotter variant displays can import waypoints and tracks from MicroSD card Ensure that the MicroSD card that contains your saved waypoints and or tracks is...

Страница 74: ...rom the Chart application 1 If required press the Back button to enter motion mode 2 Press the OK button to open the menu 3 Select Waypoints The Waypoints list is displayed 4 Select the waypoint you w...

Страница 75: ...nics Charts Jeppesen Deep Water From LightHouse Charts Navionics Charts Jeppesen 8 10 Chart selection You can select the cartography type to be used in the Chart application The Chart selection applie...

Страница 76: ...Chart Settings 3 Select Chart Detail Selecting Chart Detail switched the detail between High and Low 8 12 High resolution bathymetry The High Res Bathy setting is available when using Jeppesen charts...

Страница 77: ...gly This is the default orientation for the Chart application Course Up In Course Up mode during active navigation the Chart application displays the vessel s current destination waypoint directly up...

Страница 78: ...ize so that Normal is selected to reduce text and symbol size to normal 8 15 Boat position The Boat position function determines the position of the boat symbol on screen Center With Boat position set...

Страница 79: ...selected to display UGC or 3 Select Community Edits so that Off is selected to turn off UGC 8 17 Sonar logging When using compatible Navionics cartography you can share sonar information using Navion...

Страница 80: ...The depth at which water color turns from blue shading to white can be changed to suit user requirements Example 1 Deep water from 60 ft Example 2 Deep water from 6 ft The deep water feature can also...

Страница 81: ...sing for your system For full details of the features available for your chart cards contact your chart card supplier Displaying pilot book information From the chart application when a port symbol is...

Страница 82: ...82 Dragonfly 6 Dragonfly 7...

Страница 83: ...Chapter 9 Tools Settings Chapter contents 9 1 System Settings menu on page 84 9 2 Alarms on page 89 9 3 Backup and reset on page 91 Tools Settings 83...

Страница 84: ...up Allows selection of date and time formats Date Format Time Format Local Time Simulator Switches simulator mode On or Off Off default On On Demo movie Maintenance Provides diagnostic information Als...

Страница 85: ...Chart application You can set up your receiver and check its status from the GPS Set up menu For each satellite the screen provides the following information 1 Sky view 2 Satellite status 3 Position...

Страница 86: ...Chart application In order for your receiver and MFD to correlate accurately with your paper charts they must be using the same datum COG SOG Filter The COG SOG filter averages the velocity vectors to...

Страница 87: ...d Time in 0 5 hour increments 13 to 13 hours in 0 5 hour increments Simulator mode The Simulator mode enables you to practice operating your display without data from the GPS receiver or transducer Th...

Страница 88: ...ct your waypoints or tracks Yes No Settings and Data Reset In addition to the settings reset detailed above performing a settings and data reset will also remove ALL waypoint and track data Yes No Bac...

Страница 89: ...arms menu Accessing the alarms menu The Alarms menu can be accessed at any time by following the steps below From any application 1 Press Back to open the View switcher If the application is currently...

Страница 90: ...es fish alarm On and Off Fish Sensitivity If the Fish alarm is set to On an alarm is triggered when the fish return strength reaches the sensitivity that you specify Fish Depth Limits Switches depth l...

Страница 91: ...splay BEFORE proceeding ensure that you backup any data that you want to keep on to a MicroSD card From the Backup Reset menu 1 Select Erase from System 2 Select Erase Waypoints from System A confirma...

Страница 92: ...is displayed prompting you to confirm the action 4 Select Yes to proceed with the settings reset or No to cancel If Yes is selected the system will reboot and the settings will be reset to factory de...

Страница 93: ...Chapter 10 Maintenance Chapter contents 10 1 Service and maintenance on page 94 10 2 Product cleaning on page 94 10 3 Transducer cleaning on page 95 Maintenance 93...

Страница 94: ...he display unit is a sealed unit and does not require regular cleaning If it is necessary to clean the unit follow this basic procedure 1 Switch off the power to the display 2 Wipe the display with a...

Страница 95: ...emperature sensor may not work properly if painted Note Never use ketone based paint Ketones can attack many plastics possibly damaging the sensor Note Never use spray paint on your transducer Sprayin...

Страница 96: ...96 Dragonfly 6 Dragonfly 7...

Страница 97: ...contents 11 1 Troubleshooting on page 98 11 2 Power up troubleshooting on page 99 11 3 GPS troubleshooting on page 100 11 4 Sonar DownVision troubleshooting on page 101 11 5 Miscellaneous troubleshoot...

Страница 98: ...king and shipping subjected to comprehensive test and quality assurance programs However if you experience problems with the operation of your product this section will help you to diagnose and correc...

Страница 99: ...oduct under load using a multi meter check the power supply voltage as close to the unit as possible to establish actual voltage when the current is flowing Refer to the Technical Specification sectio...

Страница 100: ...hic location A GPS Status page is available This provides satellite signal strength and other relevant information Location of product For optimum performance the unit should be mounted above decks an...

Страница 101: ...ay ensure you are using a dual element transducer such as the CPT DVS Refer to 3 3 DownVision transducer compatibility for transducer compatibility No depth reading lost bottom lock Possible causes Po...

Страница 102: ...o see if this causes the unit to re boot loose power replace if necessary 5 Check the vessel s battery voltage the condition of the battery terminals and power supply cables ensuring connections are s...

Страница 103: ...k that the power source is of the correct voltage and sufficient current Ensure you have the latest software Check the Raymarine website regularly for software updates for your product www raymarine c...

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Страница 105: ...Chapter 12 Technical support Chapter contents 12 1 Raymarine product support and servicing on page 106 12 2 Learning resources on page 107 Technical support 105...

Страница 106: ...y id 10125 FAQ Knowledgebase http www rayma rine co uk knowledgebase Technical support forum http rayma rine ning com Software updates http www rayma rine com software Telephone and e mail support Reg...

Страница 107: ...in depth training courses to help you make the most of your products Visit the Training section of the Raymarine website for more information http www raymarine co uk view id 2372 FAQs and Knowledge B...

Страница 108: ...108 Dragonfly 6 Dragonfly 7...

Страница 109: ...Chapter 13 Technical specification Chapter contents 13 1 Technical specification on page 110 Technical specification 109...

Страница 110: ...ble length 6 m 19 7 ft Weight unit including cradle 0 60 kg 1 3 lbs Display power specification Dragonfly 6 Dragonfly 7 Nominal supply voltage 12 V dc 12 V dc Operating voltage range 10 8 V dc to 15 6...

Страница 111: ...ons the Sonar channel maybe able to achieve increased depth range over the DownVision channel Note The DV and Wi Fish variants are single channel DownVision only products GPS specification Channels 50...

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Страница 113: ...Chapter 14 Spares and accessories Chapter contents 14 1 Accessories on page 114 Spares and accessories 113...

Страница 114: ...Dragonfly 7 part numbers Carrying case A80206 N A Trolling Motor Mount A80207 A80207 4 m 13 1 ft extension cable A80224 A80224 Surface mount adaptor A80223 A80287 Sun cover R70134 A80285 Mounting bra...

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