Tooway Troubleshooting Guide Version 1.0 – June 2014
Page 13
Customer Service Department
9.
Click OK
10.
Click OK again
11.
Restart your computer.
5.3.2 Windows XP users
1.
Click on
Start
2.
Open
Control Panel
3.
Inside
Control Panel:
a.
If your Control Panel is
Categorized
(you will know this if the screen says “Pick a
Category” on the top of the page in control panel) you need to select Network and
Internet Connections, and then select
Network Connections
b.
If your Control Panel is
Not Categorized
then you need to open
Network Connections
4.
Right click on the
Local Area Connection
and in the drop down menu select
Properties
Note: If you do not have a Local Area Connection Icon, try to plug in the Tooway modem via the
Ethernet cable provided (make sure the modem is powered)