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ENGLISH
2 WARRANTY
Read the warranty conditions contained below.
2.1 WARRANTY CONDITIONS
For a user to be able to take advantage of the legal
guarantee as per Directive 1999/44/EC, they must
scrupulously abide by the guidelines given in this
instruction manual, and must, in particular:
• Always work according to the instruction
manual.
• Make sure that the necessary maintenance
work is always performed according to the
installation, operation and maintenance
manual provided by the manufacturer.
• The stove should be operated only by persons
having the required knowledge about stove
operation, according to the instruction manual
provided.
Failure to adhere to guidelines concerning the
requirements given in this instruction manual
immediately voids the guarantee.
The following are not covered by warranty:
• the combustion chamber refractory stones;
• the door glass;
• the gaskets;
• the paint job;
• the stainless steel or cast iron combustion grille;
• the resistance;
• the Majolica cladding;
• the aesthetic parts;
• any damages caused by unsuitable installation
and/or use of the product and/or shortcomings
on the part of the customer.
The use of poor quality pellet or any other
unauthorised fuel may damage the product’s
components, cause its warranty to be voided and
as a result eliminate the connected manufacturer
liability.
It is therefore recommended to use good quality
pellet that fulfils the requirements listed in the
dedicated chapter.
All damages caused by transportation are not
recognised, for this reason it is recommended to
carefully check goods upon receipt, immediately
warning the reseller of any damage.
2.2 REGISTRATION OF WARRANTY
To activate the warranty, it is necessary to register
the product on the Guarantee Portal on the
website www.ravelligroup.it, by entering your
data and the purchase receipt.
2.3 INFO AND PROBLEMS
Dealers authorised by Ravelli use a trained
Technical Service Centre network to meet the
Customer’s requirements. For any information or
request for assistance, please contact your Dealer
or the Technical Service Centre.
3 GENERAL INFORMATION
3.1
SUPPLY AND SAFE-KEEPING
The manual is supplied in printed format.
Keep this manual safe, with the appliance, so
that the user can consult it easily.
The manual is an integral part, for safety reasons,
therefore:
• it must be kept intact (in full). If it gets lost or
ruined it is necessary to immediately ask for a
new copy:
• it must be kept with the appliance until
demolition (including relocation, sale, rental,
lease, etc....).
The Manufacturer will not be held liable for
improper use of the appliance and/or damage
caused by operations that are not set forth in the
technical documentation.
3.2 LANGUAGE
The original manual was written in Italian.
Any translations into additional languages must
be carried out based on the original instructions.
The Manufacturer is liable for the information
contained in the original instructions; the
translations into different languages cannot
be fully verified therefore if any inconsistency
arises it will be necessary to follow the text in
the original language or contact our Technical
Documentation Office.
3.3 SYMBOLS USED IN THE MANUAL
SYMBOL DEFINITION
This symbol is used to identify
particularly important information
in the manual. This information
also concerns the safety of users
involved in using the appliance
This symbol is used to identify
important warnings for the safety
of the user and/or the appliance
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