Ratek TH8500 Programmable Immersion Heater Circulator - User Manual
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Ratek Service Contact Information
Ratek are here to assist you in getting the most from your Immersion Heater Circulator. Our friendly staff can you assist you at any
stage of the product lifecycle.
If you have any concerns or questions regarding the operation of your Immersion Heater Circulator, please contact us.
Contact
Us
Ratek Instruments Pty Ltd
60 Wadhurst Dve
Boronia
Victoria 3155
Australia
Telephone : 613 9887 2161
Fax : 613 9887 2163
Email:
Web:
www.ratek.com.au
Troubleshooting
The Immersion Heater Circulator provides a simple-to-operate user interface when used in conjunction with this User Manual.
If at any stage you experience abnormal operation (anything other than that described in this Operating Manual) this may indicate a
fault condition. If the Immersion Heater Circulator fails to operate, this may also indicate a fault condition.
Fault conditions must be referred to an authorized service technician immediately and the equipment should be unplugged from the
mains power supply socket.
Make a written note of any abnormal operation and contact Ratek using the contact details provided in the section of this User Manual
titled “Ratek Service Contact Information” if you believe your equipment is exhibiting a fault condition.
Warranty Conditions
This Ratek product is covered by a 3 year parts and 12 months labour return-to-base warranty effective from the date of purchase.
The product is manufactured in Melbourne, Australia.
The warranty is offered by Ratek Instruments Pty. Ltd. located at 60 Wadhurst Drive, Boronia, Victoria, Australia 3155, phone
613 9887 2161.
•
This warranty covers the repair or replacement of any parts or components found to be defective, subject to the service
options listed below.
•
The warranty is a return-to-base warranty, meaning the product must be returned to Ratek Instruments or an authorised
Ratek agent for service at the discretion of Ratek Instruments. Where practical an on-site repair may be carried out at the
discretion of Ratek Instruments.
•
This warranty excludes any defect resulting from misuse, neglect, accidental damage, improper voltage, operation of the
product outside the acceptable operating conditions as indicated in these operating instructions or any alteration which
affects the performance of the equipment.
•
It does not extend to any costs associated with delivery of the product to or from Ratek Instruments or an authorised
Ratek agent, damage, or loss incurred during transport.
