Instruction Manual – Ramsond CUT series plasma cutters Rev 10-0993
© Copyright Ramsond Corporation. All rights protected. Unauthorized reproduction prohibited.
Page 17
SECTION 6. LIMITED WARRANTY
Ramsond Corporation warrants all new welding and plasma cutting equipment to the original end user, when
installed within the United States, against defective material or workmanship for a period of 1 year from the date of
original purchase, subject to the limitations contained herein. In the event of product failure or malfunction, return this
product in person or by courier to:
Ramsond Corporation
WPC Service Department
4051 Haggerty Road
West Bloomfield, Michigan 48323
Tel: (248) 363-8302
Fax: (248) 363-7834
We do not accept freight-collect items. The purchaser is responsible for shipping costs to us, as well as the return of
serviced merchandise.
You
MUST
include the following to receive warranty service:
1. Proof of purchase document(s)
2. Detailed Description of the fault or problem
3. $35 Handling fee (check or money order)
4. Return shipping Label (prepaid) for returning the repaired / replaced product to the customer
The faulty/defective product component will then be repaired or replaced (at our option). The repaired / replaced
component shall then be returned to the purchaser. The purchaser shall be responsible for all shipping and handling
costs of sending the faulty / defective product to us, as well as all shipping and handling costs of returning the
repaired / replaced unit to the customer. Any import / export costs, such as brokerage fees, taxes, customs, or duties
are the responsibility of the customer. Certain items which are subject to normal wear and tear are specifically
excluded from this warranty (e.g. consumables). Please allow up to 30 days from date that we receive the unit for
repair / replacement. In the event that we are not able to repair the product we will replace the product with the same
or a similar one. In the event that the model is not available, we will replace the machine with an existing model with
same or better characteristics and quality. We shall not be responsible for faulty installation, operation or
maintenance of the product and as such we recommend installation, assembly, repair and maintenance only by
certified and qualified professionals. We reserve the right to require proof of same before honoring any parts
warranty replacement / repair. Damage resulting from failure to use the product in a manner consistent with our
recommendations shall render the limited warranty void. This limited warranty specifically excludes any
consequential and / or incidental damages. This warranty does not apply to damage resulting from fire, water,
burglary, accident, abuse, misuse, acts of God, attempted repairs or improper installation by unauthorized persons.
Failure to follow use, care, or maintenance instructions in your Instruction Manual may void this warranty. Although
we may provide technical assistance via telephone or email to the customer, it is virtually impossible to troubleshoot
all matters via telephone or remote assistance. As such, the offering by us of any technical assistance is made
without any warranty or guarantee and provided on “as is” basis. It is the responsibility of each purchaser to
determine whether any particular product is compliant with and permissible for use pursuant to the applicable rules,
codes, and/or regulations, if any, and suitable for particular use and operation. We make no representations or
warranties whatsoever concerning the suitability of any merchandise for a particular use or purpose. The details,
specification and information provided herein are the full and complete information and data available with respect to
each product. Do not assume the existence of any fact, data or information that is not expressly stated herein. We
only warrant the information contained herein. If you purchase under certain assumptions which are not expressly
stated herein, you purchase at your own risk and without recourse to us. We reserve the right to make slight
modifications necessary to the merchandise for product improvement. We may carry this product in colors other than
the colors displayed herein. As such, we will ship according to color availability.
THIS WARRANTY EXCLUDES ALL
ORAL, STATUTORY, EXPRESS OR IMPLIED WARRANTIES WHICH MAY BE APPLICABLE TO HOBART,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE.
Ramsond shall have no obligation or liability of any kind or character, including any
obligation or liability for consequential or special damages arising out of, or with respect to, the product, its sale,
operation, use or repair. Hobart neither assumes nor authorizes anyone else to assume for it any obligation or
liability in connection with the product, its sale, operation, or use, other than as stated herein.
