11. WARRANTY
Rain Bird Filtration Products Professional Customer Satisfaction Policy Terms and Conditions
Rain Bird guarantees that its Filtration Products will be free of manufacturer defects for one year from date of authorized start-up but not
beyond sixteen months from date of invoice.
Start-up or service by other than Rain Bird authorized personnel will void these terms and conditions.
Provided that all installation, start-up and operation responsibilities have been properly executed, Rain Bird will replace or repair, at Rain Bird’s
option, any part found to be defective under normal recommended use during this period. Repairs performed and parts used at Rain Bird’s
expense must be authorized by Rain Bird prior to repairs being performed. Upon request, Rain Bird shall provide advice on trouble-shooting a
defect during the effective period of this Customer Satisfaction Policy. However, no service, replacement or repair under this Customer
Satisfaction Policy will be rendered while the customer is in default of any payments due to Rain Bird.
Rain Bird will not accept responsibility for costs associated with the removal, replacement or repair of equipment in difficult-to-access locations.
Difficult-to-access locations include (but are not limited to) locations where any of the following are required:
1)
Cranes larger than 15 tons
2)
Divers
3)
Barges
4)
Helicopters
5)
Dredging
6)
Roof removal or other such construction/reconstruction requirements
7)
Any other unusual means or requirements
Such extraordinary cost shall be the responsibility of the customer, regardless of the reason requiring removal of the equipment from service.
The terms and conditions of this Customer Satisfaction Policy do not cover damage, loss or injury caused by or resulting from the following:
1)
Misapplication, abuse, or failure to conduct routine maintenance (to include winterization / winter lay-up procedures).
2)
Pumping of liquids other than fresh water as defined by the U.S. Environmental Protection Agency, unless the Filtration Products
quoted by Rain Bird specifically lists these other liquids and their concentrations.
3)
Use of pesticides (to include insecticides, fungicides and herbicides), free chlorine or other strong biocides.
4)
Exposure to electrolysis, erosion or abrasion.
5)
Use or presence of destructive gases or chemicals unless these materials and their concentrations are specified in the Rain Bird quotation.
6)
Electrical supply voltages above or below those specified for correct Filtration Products operation.
7)
Electrical phase loss or reversal.
8)
Use of a power source other than that specified in the original quotation.
9)
Non-WYE configured power supplies such as open delta, phase converters or other forms of unbalanced three phase power supplies (if
used).
10) Improper electrical grounding or exposure to incoming power lacking circuit breaker or fused protection.
11) Using the control panel as a service disconnect.
12) Lightning, earthquake, flood, windstorm or other Acts of Nature.
13) Failure of Filter packing seal (unless the failure occurs on initial start-up).
14) Any damage or loss to plants, equipment or groundwater or injury to people caused by the failure of or improper use of an injection system
or improper concentration of chemicals or plant nutrients introduced into the Filtration Products by an injection system.
15) Any failure of nutrient or chemical storage or spill containment equipment or facilities associated with the Filtration Products location.
The foregoing terms and conditions constitute Rain Bird’s entire Customer Satisfaction Policy. Rain Bird does not offer any other or additional
warranty, with respect to the pumping system or its components. Rain Bird makes no implied warranty, with respect to fitness for a particular
purpose or merchantability of the pumping system or its components. In the case of any components or injection systems manufactured by
others (as noted on the Filtration Products Quotation), there is no warranty provided by Rain Bird and these items are covered solely by and to
the extent of the warranty, if any, offered by the manufacturer. Rain Bird shall not be liable to the customer or any other person or entity for any
liability, loss or damage caused or alleged to be caused, directly or indirectly, by the Filter system or by any injection system. Rain Bird shall not
be responsible for incidental, consequential, collateral or indirect damages or loss of profit or damages related to the customer’s business
operations, nor for those caused by Acts of Nature. In no case and under no circumstances shall Rain Bird’s liability exceed the Rain Bird
Corporation’s net sale price of the Filter system.
Laws concerning customer warranties and disclaimers vary from state to state, and therefore some of the foregoing limitations may not apply to
you.
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