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Trouble Shooting

Lights Do Not Turn On

1. 

Check that:

 

The lamps and fixtures work

 

wiring exactly matches the wiring 

diagram;

 

wiring polarity is correct;

 

power is on;

 

sensor has warmed up for 3 

minutes;

 

off/auto switch is not OFF 

2. 

Make sure that sensor is not 

“looking” at direct sunlight or an 

extremely bright light. 

3. 

Make sure sensor’s view of the 

room is not blocked.

Lights Do Not Turn Off

1. 

Check that the Time delay control is 

set to minimum. 

2. 

Stay completely out of the protection 

pattern to avoid activation. 

Make sure sensor is not seeing 

movement in an adjacent area 

through a doorway or other opening. 

3. 

 Make sure unit is not aimed at 

something that would move or 

cause a temperature change such 

as plants, hot water pipes, air 

conditioners or heating vents. 

4. 

Check that the wattage controlled 

does not exceed the maximum 

limits.

Lights Go On and Off 

Quickly

1. 

Make sure lights are not shining 

directly into the sensor.Check for 

white or reflective surfaces in the 

protection pattern. 

2. 

Reduce sensor sensitivity by 

masking the lens with tape in the 

direction of the light or reflection 

(see section number 4 on Field of 

View Adjustment). 

3. 

Check the wattage controlled does 

not exceed maximum limits. 

4. 

Certain energy saving fluorescent 

lamps strobe when turned on within 

a minute of being turned off. 

5. 

Make sure sensor can not “see” a 

light that it is controlling.

Lights Go On for “No 

Reason”

1. 

Look for sources of electrical noise 

such as fans or air conditioners 

on the same circuit or nearby. If 

possible unplug or move the noise 

sources. 

2. 

Check if sensor is “seeing” into 

adjacent rooms or hallways. Mask 

sensor lens in that direction with 

opaque tape. 

3. 

Check if sensor is “seeing” heaters 

or air conditioning vents. Mask 

sensor lens if necessary. 

4. 

 Make sure unit is at room 

temperature. If it was installed 

immediately after being in an 

extremely hot or cold environment, 

wait an hour for it to adjust.

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A LightAlert LOS1000 Smart Switch 

requires no maintenance other than 

keeping the lens area clean and free 

of obstructions. Do not attempt to 

open or repair the unit. There are 

dangerous voltages inside the case 

and no user serviceable parts.

Your LightAlert LOS1000 will be 

replaced or repaired, at our option, if it 

proves to be defective in workmanship 

or materials within one year from the 

date of original purchase.

For repair or replacement, return the 

product freight prepaid and insured 

to the address below. The LOS1000 

should be packed carefully. Please 

include your sales receipt and a 

description of the problem.

If your unit is out of warranty or the 

damage is unrelated to its original 

manufacture, return your unit directly 

to RAB with check for $25.00 (payable 

to RAB Electric). We will repair or 

replace the unit.

Under no circumstances shall 

we be liable for any incidental or 

consequential damages arising out 

of or in connection with the use or 

performance of this product or other 

indirect damages with respect to 

loss of properly or revenue or cost of 

installation removal or re-installation. 

This warranty gives you specific legal 

rights and you may also have other 

rights which vary from state to state.

Limited Warranty

LightAlert®

RAB Lighting, Inc.

170 Ludlow Avenue

Northvale, New Jersey 07647-0970

Tel: 888-722-1000

Fax: 888-722-1232

Website:www.rabweb.com

Email:[email protected]

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