2.
This limited Warranty shall not apply to any unit which has been repaired or altered by anyone other than
the Warrantor or by a person authorized by the Warrantor, nor to any units which have been subject to misuse,
neglect, or accident.
3.
This limited Warranty runs exclusively to the original Consumer and with respect to the original installation
only.
4. WARRANTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
5.
This limited Warranty excludes the cost of labour in removing any defective unit or installing any
replacement unit. This limited Warranty applies only to a unit when returned to the Warrantor at the owner’s
expense and in accordance with shipping instructions received from the Warrantor.
55
TTRROOUUBBLLEESSHHOOOOTTIINNGG GGUUIIDDEE
CCaauuttiioonn:: When performing any work on the disinfection system unplug the unit first and never look directly at the burning UV lamp.
SSYYMMPPTTOOMM
PPOOSSSSIIBBLLEE CCAAUUSSEESS
RREEMMEEDDYY
PRESSURE DROP
• the sediment pre-filter is clogged
• replace filter cartridge with
appropriate five micron cartridge,
Note: check source water supply
as fluctuations may occur in source
pressure
HIGH BACTERIA COUNTS
• quartz sleeve is stained or dirty
• clean sleeve with scale cleaner
and eliminate source staining
problem
• change in feedwater quality
• have the source water tested to
ensure it is still within the allowable
parameters for use with this unit
• contamination after the
disinfection system
• it is imperative that the effluent
water stream be shocked with
chlorine after the water leaves the
disinfection system - the disinfection
system must have a bacteria free
distribution system to work
effectively
WARM PRODUCT WATER
• common problem caused by
infrequent use
• run water until it returns to ambient
temperature
WATER APPEARS “MILKY”
• caused by air in the water lines
• run water until air is purged
UNIT LEAKING WATER
• problem with o-ring seals (on gland
nuts and/or sensor probe on
monitored units)
• ensure the o-ring is in place, check
for cuts or abrasions, clean o-ring,
moisten with water and re-install,
replace if necessary (Part# OR-212)
• condensation on reactor chamber
caused be excessive humidity
• check location of disinfection
system and control humidity
• inadequate inlet / outlet port
connections
• check thread connections, reseal
with Teflon™ tape and re-tighten
