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7.3 Remote Controller does not respond to button presses
Make sure that batteries have enough power.
7.4 The firmware updating is not complete after a long time
If you update the firmware over the online service, it may take a long time to download the firmware update
files from the server. To save your time, update the firmware through the SD card.
8. Repairs
If you contact us to repair your R-Box Pearl, we will first attempt to remote control the device to troubleshoot
any common problems. If that is not successful, or the device won
’t boot up, or we cannot remote control
it successfully, you will generally need to ship the device back to us for closer review.
Depending on what the problem is, you may be charged a repair fee, or a replacement fee, or we may
repair or replace it at our own cost. It really depends on what is wrong, and whose fault the problem is, as
to whether you will be charged or we will handle the resolution at our own cost.
If your R-Box experiences problems, please contact our Tech Support Group via the CONTACT option at
the top of the RadioSparx website and we will work with you to try to restore music service at the soonest
possible time.
9. Specifications
CPU
Quad Core ARM Cortex-A53 CPU up to @ 2.0GHz
GPU
Mali 450 GPU @ (DVFS)
RAM
1GB DDR3
ROM
8GB EMMC
OS
Android 5.1 OS
USB
USB2.0 x2
HDMI
V2.0
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