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22

QUEST 100 

 

                                                   INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS

QUESTCLIMATE.COM

(877) 420-1330

# NAME

MACHINE DISPLAY 

POSSIBLE CAUSE(S)

CRITICAL?

1 RH SENSOR 

ERROR

Error code “E1”

Broken sensor, 
unplugged sensor

No

Displays E1, but keeps running.

2 NOT USED

-

-

-

3 OUT OF 

REFRIGERANT

Error code “E3”

•  compressor off
•  fan off

Refrigeration leak, 
Compressor not 
turning on

Yes

4 FLOAT SWITCH 

TRIPPED

Error code “E4”

•  compressor off
•  fan off

Tripped float switch,
Loose wire, float 
terminals not 
connected

Yes

5 EVAPORATOR 

SENSOR ERROR

Error code “E5”

•  dehu mode: 15 minutes
•  defrost mode: 30 minutes

Broken sensor,
Loose connection

No

6 TEMPERATURE 

TOO HIGH

Error code “E6”

•  compressor off
•  fan off

Temperature too high,
Broken sensor

Yes

7 TEMPERATURE 

TOO LOW

Error code “E7”

•  compressor off
•  fan off

Temperature too low,
Broken sensor

Yes

8 COMM ERROR

Error code “E8”

Power board continutes to 
run unit

RJ12 cable / 
connection issue

No. 

Displays E8, but keeps running.

9

HIGH PRESSURE
CUT-OUT

Error code “E9”

Power board will be in system 
protection mode

Loose connection, 
High pressure in 
refrigeration system

Yes. 

Display E9 on all state that 
the seven segment display is 
illuminated.

A warranty certificate has been enclosed with this unit; read it before any repair is initiated. If a warranty 
repair is required, call the factory first at 1-877-420-1330 for warranty claim authorization and technical 
assistance. 

8. QUEST 100 DIGITAL CONTROL: ERROR CODES

Содержание 100

Страница 1: ...O M 87 7 420 1330 Patents thermastor com patents Serial Number Install Date Sold By 06 23 R E V A Compact Size Digital Controls Industry Leading Efficiency Superior MERV 13 Air Filtration Ducting Opt...

Страница 2: ...rd Air Filter 14 6 2 Impeller Fan Oiling 14 7 Service 15 7 1 Warranty 15 7 2 Technical Description 15 7 3 Troubleshooting 15 7 4 Refrigerant Charging 17 7 5 Impeller Fan Replacement 17 7 6 Compressor...

Страница 3: ...able DO NOT place the device directly on structural members Provide vibration isolation in order to minimize operational vibration and or noise A drain pan MUST be placed under the unit if installed a...

Страница 4: ...AGE 120 Volt 1 Phase 60 Hz CURRENT DRAW 5 0A RATED CURRENT DRAW 104 F 36 6 8A MINIMUM CIRCUIT AMPACITY MCA 8A MAXIMUM OVERCURRENT PROTECTION MOP 15A RECOMMENDED BREAKER SIZE 15A ENERGY FACTOR L KWH 3...

Страница 5: ...4 4 The unit should be suspended with a hang kit from the floor joists if there is any possibility of flooding A flooded unit is not covered by warranty Feet will be installed as a securing measure a...

Страница 6: ...year as this could diminish the water removal capability of the dehumidifier If the Check Damper is not used it is important to have the HVAC system fan ON when the dehumidifier is ON to prevent backf...

Страница 7: ...local codes prior to installing C DEDICATED QUEST RETURN TO HVAC RETURN Create a separate return for the Quest 100 Dehumidifier in a central area of the building Installing the supply air from the Qu...

Страница 8: ...e dehumidifier Install a 6 insulated duct from outside teeing into the 8 return duct of the Quest 100 Dehumidifier to provide outdoor air ventilation optional An 8 diameter duct is recommended for bra...

Страница 9: ...ore Be sure the extension is at a downward slope to the drain B An optional condensate pump kit may be installed if lift is required to remove condensate To order contact your local dealer or visit ou...

Страница 10: ...ERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 4 4 HANGING DIAGRAM QUEST 100 4036668 Hang Bracket PN 4036668 Bottom view of dehumidifier and two brackets not included NOTE LEVELING...

Страница 11: ...area that may become wet a GFCI protected circuit is recommended The unit should not be used in areas prone to flooding Consult local electrical codes for any further information An optional remote de...

Страница 12: ...over the snowflake will light up when defrost is occurring ice is detected on coils The fan will be on and the compressor will be off during defrost FILTER RESET Filter reset button will light up afte...

Страница 13: ...ated when an external control is used to control RH When Terminal Control is active the internal RH sensor is disabled Pressing the Fan button alternates the unit between 3 fan speeds Hi gh Increased...

Страница 14: ...t Indicates when dehumidifier is in an alarm state NOTE Alarm terminals are used to interface with a remote alarm or building automation system The terminals switch when the unit has a malfunction and...

Страница 15: ...l where it absorbs heat from the incoming air and evaporates The evaporator operates in a flooded condition which means that all the evaporator tubes contain liquid refrigerant during normal operation...

Страница 16: ...ntrol or power board Fan is not running Dehumidification or fan is being called for 7 Loose connection in fan circuit 8 Obstruction prevents fan impeller rotation 9 Defective fan 10 Bad control or pow...

Страница 17: ...trical components 2 Plug in the unit and turn the humidity control to ON Check for volts from compressor black wires on compressor relay to white wire on compressor capacitor using an AC voltmeter 2 1...

Страница 18: ...r was not rotating Contaminants are therefore largely confined to the compressor housing A single installation of liquid and suction line filter driers will probably clean up the system If sludge is e...

Страница 19: ...ator it will sense the frost build up and automatically defrost the evaporator The Quest 100 Dehumidifier may not appear to be operating correctly during the defrost sequence but once the defrost sequ...

Страница 20: ...service people should service this unit TOOLS REQUIRED T25 Torx Driver 11 32 Driver Following all local and national electrical codes and standards route electrical service to the location that the de...

Страница 21: ...ound stud and use 11 32 driver to secure nut to stud Connect WHITE wire from LINE N terminal Connect BLACK wire from LINE L terminal Remove cord retention bracket Remove bushing from 7 8 hole 9 Replac...

Страница 22: ...6 TEMPERATURE TOO HIGH Error code E6 compressor off fan off Temperature too high Broken sensor Yes 7 TEMPERATURE TOO LOW Error code E7 compressor off fan off Temperature too low Broken sensor Yes 8 C...

Страница 23: ...use abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable c...

Страница 24: ...1 Comm Cable 7 4039294 Condenser 8 4039814 Compressor 9 4039815 Overload not pictured Item Part No Description 10 4041909 Display Assembly 11 4042005 Filter 12 4042066 01 Impeller 13 4042119 01 Base D...

Страница 25: ...25 QUEST 100 INSTALLATION OPERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 3 7 8 9 10 1 4 5 11 14 13 12 16 17 2...

Страница 26: ...QUESTCLIMATE COM 877 420 1330...

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