Quantum LTO-5 HH SAS C, Техническое справочное руководство, Страница: 86 / 118

Chapter 6: Troubleshooting
Procedure 3: Checking SAS Host Connections
80 Quantum LTO-5 HH SAS Model C User’s Guide
1 Check that the leader pin is attached and properly seated by
opening the cartridge door and observing the pin's placement.
2 Inspect the cartridge case, the cartridge door, and the write-protect
switch for damage.
3 Inspect the rear of the cartridge (the part that you load first into the
tape load compartment) and ensure that there are no gaps in the
seam of the cartridge case (see 1 in Checking for gaps in the seams
of a cartridge on page 74). If there are gaps, the leader pin may be
dislodged.
4 Try loading or unloading another tape cartridge.
• If it fails, contact your service representative for additional
problem determination.
• If it is successful, discard the cartridge that originally failed.
Note: If a damaged or mishandled cartridge is the problem, see
Handling Cartridges on page 72 for proper instructions about
handling media. It is possible that your other cartridges may
also be damaged.
Note: If your cartridge does not eject properly, contact your service
representative.
Procedure 3: Checking SAS Host Connections
Check the host connections for your drive by following the steps below.
If your server is not communicating with the SAS drive, the problem
may be with the SAS cable, the SAS host adapter or the SAS host
adapter setup.
1
Check if the tape drive power is on.
2
Verify the SAS cable is connected properly to the server and to the
tape drive.
3
Check whether the parameters for the SAS host adapter installation
are correct.