Quantum DX-Series System Unpacking and Installation Instructions
Document 6513502-06 A01
October 2006
Configuring the DX-Series System
63
7
Type 6 to restart DX software services.
Updating Device Firmware
0
To ensure that the DX-Series storage array and hard drives contain the most
up-to-date firmware, the
Service Menu
provides an option to update this
firmware.
To update the storage array and hard drive firmware:
1
Type 7 (see
figure 52
) and press
<Enter>
to update the firmware.
The system prompts you if the storage arrays or hard drives require
firmware updates. You have the following options:
a
If the storage arrays and hard drives contain the most up-to-date
firmware, no further action is required and the
Service Menu
displays.
b
If any devices require firmware updates, you will be prompted as
follows:
• # storage array(s) require updates. Do you wish to update? (y/n)
Type
Y
and press
<Enter>
to update the storage array firmware.
After the storage arrays are updated, the update process
continues:
• # hard drive(s) require updates. Do you wish to update? (y/n)
Type
Y
and press
<Enter>
to update the hard drive firmware.
After all hard drives are updated, the
Service Menu
displays.
Running the Collect Script
0
The collect script is included in the DX-Series controller software. It collects
status information from the controller and the array so it can be analyzed by
Quantum. It is recommended that you run a collect script prior to leaving the
customer site.
Note:
Restarting DX software services will NOT reboot the
DX-Series system.
Note:
Ensure that the Setup CD is inserted in the DX-Series
controller CD-ROM drive.
Note:
The entire update process can take up to 12 minutes
depending on the number of arrays and hard drives in the
system. If the system hangs during the update process,
manually power down the system and turn it back on. Repeat
the firmware update procedure.
