52
Customer Helpline
0151 649 1500
Troubleshooting
The following table provides solutions to common problems encountered with the chainsaw.
Fault
Possible Cause
Solution
Chainsaw will not start or starts but
will not run.
The chainsaw has not been
started correctly.
Start the chainsaw as
described on page 21.
The carburettor setting
is incorrect.
Please contact the
Customer Helpline on
0151 649 1500
The spark plug is fouled.
Inspect the spark plug
electrode gap using suitable
feeler gauges as described
on page 42. Alternatively
clean the spark plug using
a wire brush (not supplied).
The fuel filter clogged.
Clean or replace the
fuel filter as describe on
page 40.
The chain brake is engaged. Disengage the chain brake
as described on page 15.
The chainsaw starts but the power
levels are low.
The air filter is dirty.
Clean or replace the air filter
as describe on page 38.
The carburettor setting
is incorrect.
Please contact the
Customer Helpline on
0151 649 1500.
The chainsaw engine hesitates.
The carburettor setting
is incorrect.
Please contact the
Customer Helpline on
0151 649 1500.
The chainsaw power levels are low
when sawing or cutting.
The spark plug is fouled.
Inspect the spark plug
electrode gap using suitable
feeler gauges as described
on page 42. Alternatively
clean the spark plug using
a copper wire brush
(not supplied).
The chainsaw runs inconsistently
The carburettor setting is
incorrect.
Please contact the
Customer Helpline on
0151 649 1500
The chainsaw produces excessive
smoke while running.
The fuel and oil mixture
is incorrect.
Ensure the fuel mixture is
correct as described on
page 17.
General Troubleshooting (continued)
