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Appendix A

Hard Disk Recommendation List

The following hard disk models are verified by QNAP that are compatible with VioStor.  It is
recommended to use the disk models listed here.  Other hard disk models that are not
tested by QNAP may or may not work properly with VioStor.  For more updated compatible
hard disk information, please visit QNAP website at

http://www.qnapsecurity.com/

.

Note:

QNAP disclaims any responsibility for product damage/ malfunction or data

loss/ recovery due to misuse or improper installation of hard disks in any occasions for any
reasons.

Brand

Product

Family

Model

Interface

RPM

Drive

size

(GB)

Buffer

Size

(MB)

Hitachi

Deskstar
7K1000

HDS721010KLA330 SATA II

7200

1000

32

Hitachi

Deskstar
7K1000

HDS721075KLA330 SATA II

7200

750

32

Hitachi

Deskstar
E7K500

HDS725050KLA360 SATA II

7200

500

16

Hitachi

Deskstar
T7K500

HDT725025VLA380 SATA II

7200

500

8

Hitachi

Deskstar
T7K500

HDT725040VLA360 SATA II

7200

400

16

Hitachi

Deskstar
T7K500

HDT725040VLA380 SATA II

7200

400

8

Hitachi

Deskstar
T7K500

HDT725032VLA360 SATA II

7200

320

16

Hitachi

Deskstar
T7K500

HDT725032VLA380 SATA II

7200

320

8

Hitachi

Deskstar
T7K500

HDT725025VLA360 SATA II

7200

250

16

Hitachi

Deskstar
T7K500

HDT725025VLA380 SATA II

7200

250

8

Hitachi

Deskstar
T7K250

HDT722525DLA380 SATA II

7200

250

8

Hitachi

Deskstar
T7K250

HDT722516DLA380 SATA II

7200

160

8

Hitachi

Deskstar
P7K500

HDP725050GLA380 SATA II

7200

500

16

Hitachi

Deskstar
P7K500

HDP725050GLA360 SATA II

7200

500

8

Hitachi

Deskstar
P7K500

HDP725040GLA380 SATA II

7200

400

16

Hitachi

Deskstar
P7K500

HDP725040GLA360 SATA II

7200

400

8

Hitachi

Deskstar

HDP725032GLA380 SATA II

7200

320

16

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Содержание VioStor-5000 Series

Страница 1: ...VioStor 5000 Series Network Video Recorder User Manual Version 2 7 0 Copyright 2008 QNAP Systems Inc All Rights Reserved ...

Страница 2: ...its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation...

Страница 3: ... the power supply provided by the manufacturer Service Please contact qualified technicians for any technical enquires Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover Warning To avoid fire or electric shock do not use this product in rain or humid environment Do not place any objects on this product ...

Страница 4: ...e 25 3 2 4 Display Mode 26 3 2 5 PTZ Camera Control Panel 26 Chapter 4 Playback the Video Files 27 4 1 Use the Web Playback Interface 27 4 2 Access the Recording Data 32 4 2 1 Windows Network Neighborhood SMB CIFS 33 4 2 2 Web File Manager HTTP 33 4 2 3 FTP Server FTP 34 Chapter 5 System Administration 35 5 1 Quick Configuration 36 5 2 System Settings 41 5 2 1 Server Name 41 5 2 2 Date Time 41 5 2...

Страница 5: ...tification 69 5 7 2 Restart Shut Down 70 5 7 3 Hardware Settings 71 5 7 4 System Update 73 5 7 5 Backup Restore Reset Settings 74 5 7 6 Remote Replication 75 5 7 7 Hard Disk SMART 79 5 7 8 E map 80 5 7 9 Ping Test 80 5 8 Logs Statistics 81 5 8 1 System Event Logs 81 5 8 2 Surveillance Logs 81 5 8 3 On line Users List 82 5 8 4 Historical Users List 82 5 8 5 System Connection Logs 83 5 8 6 System In...

Страница 6: ...dation List 89 Appendix B LED Indication 93 Appendix C Dynamic Domain Name Registration 95 Appendix D Product Specifications 98 Appendix E Compatible Network Camera List 102 Appendix F Configuration Examples 114 Technical Support 119 ...

Страница 7: ...place any objects on this product for the server s normal operation and to avoid overheat 6 Use the flat head screws in the product package to lock the hard disks in this product when installing hard disks for proper operation 7 Do not place this product near any liquid 8 Do not place this product on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in your loca...

Страница 8: ...er friendly web UI The VioStor can record video actively from multiple IP cameras located in local or remote sites instead of running complex software on a personal computer It also supports real time monitoring everywhere via the web 1 2 Package Contents Please check that your VioStor package contains all the following items VioStor Network Video Recorder Quick Installation Guide CD ROM user manu...

Страница 9: ... 3 LED indicators USB Status HDD1 HDD2 HDD3 HDD4 HDD5 LAN 4 Power button 5 Select button 6 Enter button 7 Power connector 8 Giga LAN x 2 9 USB 2 0 x 4 10 eSATA connector 11 Reserved 12 RS 232 port 13 Password network settings reset button 14 K lock security slot ...

Страница 10: ...er Requirements For better system performance your computer should at least fulfill the following requirements CPU Motion JPEG format up to 20 channels Pentium 4 CPU 2 8 GHz or higher MPEG 4 format up to 20 channels Dual core CPU 2 8 GHz or higher Operation System Microsoft Windows XP Vista 32 bit Memory 1 GB or above Network Port 100Mbps Ethernet port or above Web Browser Microsoft Internet Explo...

Страница 11: ...11 Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower ...

Страница 12: ...and configure the system 2 1 Install the Hardware Please follow the steps below to install the hardware 1 Take out the disk trays 2 Install a hard disk on each tray Make sure the disk holes match the holes at the base of the disk tray and lock the disk with four screws ...

Страница 13: ...13 3 Insert the disk trays to VioStor Push the disk trays to the end 4 Connect the network cable 5 Connect the power cord to the VioStor and plug in the power cord to the wall socket ...

Страница 14: ...14 2 2 System Configuration 1 Install the Finder Execute the product CD the following menu is shown Click Install Finder ...

Страница 15: ...the following screen will be shown Click Unblock 2 The Finder detects the VioStor in the network and prompts you to perform quick setup Click Yes to continue Note If the VioStor is not found click Refresh to try again You must enter the administrator name and password to perform quick setup ...

Страница 16: ...n Password admin Note Please make sure all the network cameras are configured and connected to the network 3 The quick configuration page will be shown Click Continue and follow the instructions to finish the configuration For further information please refer to Chapter 5 1 ...

Страница 17: ...execute the quick configuration 5 The quick configuration is completed and you can start to use the VioStor Click Start Monitoring to view the live video from the cameras or click Close to return to the system administration home page ...

Страница 18: ...me you connect to the server please install the ActiveX Follow the instructions to install the ActiveX When the live video is displayed and the recording indicator is shown you have successfully installed the VioStor ...

Страница 19: ...Before you start to use the VioStor you must install the hard disks in the VioStor finish disk volume configuration and format the hard disk s Otherwise the system may not function properly 3 1 Connect to the VioStor Follow the steps below to connect to the VioStor monitoring page 1 Open an IE browser and enter the IP address of the VioStor or run Finder When the following screen is shown double c...

Страница 20: ... 2 Enter the user name and password to login the VioStor Default User name admin Default Password admin 3 To view the live video you must install the ActiveX control Follow the instructions to install it ...

Страница 21: ...ription Recording storage status Displays the storage percentage and the free space Select language Select the display language E map Displays the location of the camera The e map can be changed in system configuration page System configuration Login the system administration page Playback Enter the recording playback page The administrator can View monitoring channel and details PTZ control panel...

Страница 22: ...is icon is shown Click this icon to view the alert details Digital zoom Select a camera and click this button to enable the digital zoom function of the camera You can also right click the monitoring channel to enable this function Press and hold the left mouse button to zoom in or press and hold the right mouse button to zoom out You can press the left mouse button to drag the viewing angle of th...

Страница 23: ...al time that the snapshot is taken it is caused by the network environment but not a system error 4 Click the event notification icon to view the event details enable or disable the alert sound or clear the event logs 5 When the digital zoom function is enabled on multiple cameras the zooming function will be affected if your computer performance is not high enough ...

Страница 24: ...the camera supports zooming you can use a wheel mouse to adjust the zooming distance by scrolling the wheel Please refer to the user manual of your camera for further information When you enable digital zoom you can right click the camera and control the PTZ function You can press and hold the left mouse button to zoom in or press and hold the right mouse button to zoom out or press the left mouse...

Страница 25: ...ll be shown within the live video window The following messages may be shown Connecting If the network camera is located in remote network or Internet it may take some time to establish connection to the camera Disconnected The system cannot connect to the network camera Please check the network connection of your computer and the availability of the network camera If the camera is installed on th...

Страница 26: ...ble depending on the camera model please refer to the user manual of the camera The digital zoom function cannot be used with the PTZ function at the same time Single channel mode 4 channel mode 8 channel mode 10 channel mode Full screen Multi channel mode 9 channel mode 6 channel mode Picture in Picture mode Sequential mode Adjust window size Adjust PT angle of the camera Select PTZ camera preset...

Страница 27: ...rvices to access the recorded video files directly 4 1 Use the Web Playback Interface 1 Click the playback button on the monitoring page 2 The following page will be shown To return to the monitoring page click To enter the system administration page click Note If you do not have access authority of the cameras you will not be able to get the recording file list and play the video recordings of th...

Страница 28: ...Remove a server d Auto Auto search servers e Default settings Enter the default user name and password for all newly added servers ii Select the camera recording type the start and end time when the video is recorded and click OK Hint The regular recording data are shown in white The alarm recordings are highlighted in red on the playlist 3 Click Play to start playing ...

Страница 29: ...ad view Playback Quad view playback allows you to find the video more quickly You can check the video of four different cameras or time periods simultaneously VioStor provides the Express Quad View Playback for your convenience You can either divide the selected time equally into four playback views or load four consecutive cameras to play ...

Страница 30: ...ss Quad View Playback Divide the selected time equally into four playback views Select only one camera and check the option Divide the selected time period equally into all the playback windows to play Click OK ...

Страница 31: ...31 Express Quad View Playback Load four consecutive cameras to play Play the video files recorded by four IP cameras simultaneously ...

Страница 32: ... Network Neighborhood SMB CIFS Web File Manager HTTP FTP Server FTP Note 1 To access the video file by these protocols you must enter the user name and password with the administrator access right 2 To be able to use these services enable the files services in Network Settings File Services in the system administration page ...

Страница 33: ...em You can connect to the recording folder by either On the web based playback interface click SMB In Windows XP run VioStorIP from the Start menu For example if your VioStor IP is 172 17 26 154 enter 172 17 26 154 4 2 2 Web File Manager HTTP You can access the recording data from the web browser On the web based playback interface click Web ...

Страница 34: ...s the recording data by FTP On the web based playback interface click FTP In Windows Internet Explorer enter ftp username password VioStorIP For example enter ftp admin admin 172 17 26 154 if the IP address of your VioStor is 172 17 26 154 ...

Страница 35: ...configuration page please login the monitoring page as an administrator and click The System Administration home page will be shown as below If the system is not configured yet the Quick Configuration page will be open to guide you through the setup steps first ...

Страница 36: ...ring page Playback recorded video View On line help Log out 5 1 Quick Configuration Please follow the instructions on the web page to configure VioStor Note All changes to the settings will be effective only when the last step is applied Step 1 Enter the server name Step 2 Change the administrator password or select to use the original password ...

Страница 37: ...37 Step 3 Enter the date time and time zone of the server Step 4 Enter the IP address subnet mask and default gateway of the server ...

Страница 38: ...38 Step 5 Select the disk configuration to initialize the disk volume for the first time configuration All data on the disk s will be deleted ...

Страница 39: ...so enable or disable recording on each camera test connection to the cameras and then click Save to apply the changes Click Search to search for the IP cameras in the local network Select a channel for the camera and click Add to add the camera By using the search function the camera model and the IP address are filled in automatically Click Close to close the search results ...

Страница 40: ... apply the changes and initialize the system Congratulations The quick configuration is completed and you can start to use the VioStor Click Start Monitoring to view the live video from the cameras or click Close to return to the system administration home page ...

Страница 41: ...phabets numbers and hyphen The server does not accept names with space or names in pure number The following characters are not supported 5 2 2 Date Time Set the date time and time zone according to your location If the settings are incorrect the following problems may occur When playing the recorded video files the display time will be incorrect The time of event log displayed will be inconsisten...

Страница 42: ...me windows com Then enter the time interval for adjusting the time The VioStor can be used by the network cameras or other servers as an NTP server To ensure the date and time of the network cameras are synchronized with this server please set up all the network cameras by entering the IP address of the VioStor as their NTP server Note The first time you enable NTP server it may take several minut...

Страница 43: ...43 5 2 3 View System Settings You can view the system settings e g server name on this page ...

Страница 44: ... or standalone functions When you use these functions make sure both LAN ports are connected to the network Configuration of Network Interfaces Failover Default Failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection When the primary network port r...

Страница 45: ...layer 3 protocol IP NCP IPX only Multicast broadcast and other non routable protocols e g NetBEUI can only be transferred via the main network port Note To optimize the network transfer speed of the VioStor in load balancing mode please use a managed Ethernet switch and enable 802 3ad or link aggregation on the ports of the switch that the Giga LAN ports of the VioStor are connected to ...

Страница 46: ...sign different IP settings for each network port The VioStor can be accessed by different workgroups in two different subnets However when this function is enabled failover does not work You can only enable DHCP server for the primary network port LAN 1 ...

Страница 47: ...address and related information automatically Use static IP address To use fixed IP address for network connection enter fixed IP address subnet mask and default gateway Primary DNS Server Enter the IP address of primary DNS server that provides DNS service for VioStor in external network Secondary DNS Server Enter the IP address of secondary DNS server that provides DNS service for VioStor in ext...

Страница 48: ...ated by DHCP server and the lease time Lease time refers to time that IP address is leased to the clients by DHCP server When the time expires the client has to acquire an IP address again Note If there is an existing DHCP server in your LAN do not enable this function Otherwise there will be IP address allocation and network access errors ...

Страница 49: ...s You can enable the SMB CIFS file service Web File Manager and FTP service to access the recorded video files These settings are enabled by default If your VioStor is installed behind the router you could enable FTP port mapping so that users from the external network can access the VioStor via FTP please refer to Appendix F Passive FTP Port Range You can use the default port range 55536 56559 or...

Страница 50: ...ioStor via WAN you can enable this function By enabling this function the FTP service replies the manually specified IP address or automatically detects the external IP address so that the remote computer can connect to the VioStor successfully ...

Страница 51: ...ection from hosts specified on the list only Note When this function is enabled you can only use PC that the IP address is listed on the connection list to connect or find the VioStor The IP address not included in the list will not be able to detect the VioStor not listed in allowed connections 3 Deny connections from the list Deny connection from hosts specified on the list Note Make sure your P...

Страница 52: ...andardized packet format for delivering real time audio and video data of network cameras over the Internet The real time data transfer is monitored and controlled by RTP also RTCP The default setting is 6100 6199 If your network cameras use different RTP ports please enable Specify RTP port range and enter the port numbers Note Make sure you have opened the ports you set on the router or firewall...

Страница 53: ...53 5 3 6 View Network Settings You can view current network settings and status of VioStor in this section ...

Страница 54: ...ge shows the model size and current status of the disk s installed on the VioStor You can format and check disks and scan bad blocks on the disks When the SATA disks are formatted the VioStor will create the following default share folders record_nvr The folder for saving regular recording files record_nvr_alarm The folder for alarm recording ...

Страница 55: ...disk access but not for storing important data Linear Disk Volume You can combine two or more disks into one larger disk During file saving the file will be saved on physical disks sequentially but does not have a disk failure file protection function The overall capacity of linear disk is the sum of all disks Linear disk is generally used for storing large data and is not appropriate to use for f...

Страница 56: ...w disk RAID 6 Disk Volume RAID 6 disk volume is ideal for important data protection To create a RAID 6 disk volume a minimum of 4 hard disks are required The total capacity of RAID 6 disk volume the size of the smallest capacity disk in the array x no of hard disk 2 It s recommended that you use same brand and same capacity hard drive to establish the most efficient hard drive capacity RAID 6 can ...

Страница 57: ...D 1 expansion RAID 5 expansion RAID 6 expansion Add hard drive This function enables adding new drive member to a drive configuration It is supported for the following drive configurations RAID 5 expansion Migrate This function enables a drive configuration to be migrated to a different RAID configuration It is supported for the following drive configurations Migrate single drive to RAID 1 5 or 6 ...

Страница 58: ...ick the Description button on the management interface to view the detailed operation instructions 5 4 3 USB Disk The VioStor supports USB disks for backup storage Connect the USB device to the USB port of the server when the device is successfully detected the details are shown on this page ...

Страница 59: ... to enable UPS support You can configure the time when the system should shut down when AC power status is abnormal In general UPS can supply power for 5 10 minutes when AC power is down depending on the maximum load and number of connected devices of the UPS UPS Model Select the UPS model on the list If your UPS is not available on the list please contact the distributor or the technical support ...

Страница 60: ...luding system default users You can create new users when necessary There are two types of users A Administrators admin By default the administrator has access to system administration and cannot be deleted Newly created user with system administration right can be deleted B User User has monitoring right only but cannot enter administration page You can perform the following actions for user mana...

Страница 61: ...s such as Chinese Japanese and Korean except Password The password is case sensitive and can be 16 characters long at maximum It is recommended to use a password of at least 6 characters Enable this user to perform system administration Assign administration right to the user Camera Access Control Enable user to monitor the camera or playback the recording ...

Страница 62: ...n change the password assign system administration and camera access control However the user name cannot be changed 5 5 3 Delete User To delete a user select a user on the list and click Delete Click OK to confirm Note The system administrator admin cannot be deleted ...

Страница 63: ...mera 6 Select to enable recording or not 7 Click Apply to save the settings Note 1 For detailed supported camera list please refer to Appendix E 2 All the settings will not take effect until you click Apply When applying the changes recording operation will stop for a while maximum 1 minute and then restart 3 Click Search to search for the IP cameras in the local network Select a channel for the c...

Страница 64: ...or recording Higher quality consumes more disk space 4 Option Audio recording To enable audio recording click Enable audio recording on this camera 5 Estimated storage space for recording The number of estimated storage space for recording is only for reference The actual space consumed depends on the network environment and camera performance 6 Manual recording To allow manual activation and deac...

Страница 65: ...g To set up a recording schedule please select a camera number on the list Then select the date and time and click Add Click Apply to save the settings for the camera or click Apply to all cameras to apply to settings to all the cameras To delete a schedule click Remove on the schedule list Note 1 You can add up to 15 schedules 2 All the settings will not take effect until you click Apply When app...

Страница 66: ...rm recording will be activated only when alarm input is triggered or motion is detected within the preset schedule You could test the camera setting by clicking Test Click Apply to save the settings for the camera or click Apply to all cameras to apply to settings to all the cameras Note All the settings will not take effect until you click Apply When applying changes recording operation will stop...

Страница 67: ...number of days that alarm recordings will be retained This will prevent the recording files from being overwritten when the free storage space is insufficient Remove recordings after day s Enter the number of calendar days for VioStor to keep the recording files Please make sure your storage capacity is enough for saving the data for the number of calendar days you set When recording data has reac...

Страница 68: ... Stop video recording second s after the event ends Enter the number of seconds to stop recording after an event ends The maximum number of seconds for the above settings is 300 i e 5 minutes Note All the settings will not take effect until you click Apply When applying changes recording operation will stop for a while maximum 1 minute and then restart ...

Страница 69: ...s set E map and do ping test 5 7 1 Alert Notification Enter the e mail address of the administrator and the IP address of the SMTP server In case of warning or malfunction e g power outage a drive is unplugged an e mail will be sent to the administrator automatically You can go to Event Logs to check the details of all errors and warnings Note It is recommended to send a test e mail to make sure y...

Страница 70: ...70 5 7 2 Restart Shut Down Follow the steps below to restart or shut down the server 1 Go to System Tools Restart Shutdown 2 Click Restart to reboot the server or Shut Down to turn off the server ...

Страница 71: ...n this option is disabled please make sure you have kept your password safely Otherwise the server cannot be reset anymore if the password is lost Auto power on when power resumes after power loss When this function is enabled the server will turn on automatically when the power resumes after power loss Enable front video backup button VioStor supports direct copy of recording data on the server t...

Страница 72: ...ta copy is finished You can then safely remove the device Note Video backup function supports only USB device of 10GB storage capacity or above Enable light signal alert when the free size of SATA disk is less than the value The Status LED flashes red and green when this function is enabled and the free space of the SATA disk is less than the value The range of the value is 1 51200 MB Enable alarm...

Страница 73: ... avoid any potential data loss during system update 3 Click Browse to select the correct firmware image Click Update System to update the firmware The system update may take several minutes to complete depending on the network connection status Please wait patiently The system will inform you when system update is completed When performing system update please make sure the power supply is at a st...

Страница 74: ... server name and network configuration etc click Backup and select to open or save the setting file To restore all settings click Browse to select a previously saved setting file and click Restore to confirm To reset all settings to default click Reset All data on the disk s will be deleted ...

Страница 75: ...d storage NAS TS 509 The remote QNAP NAS is hereafter referred to as the remote storage device Note Before using this function please make sure the Microsoft networking service of the remote storage device is enabled and the corresponding path and user access right have been correctly configured Login VioStor and enter System Tools Remote Replication ...

Страница 76: ...ata to the remote storage device according to the settings When you select Back up alarm recordings only instead of all recordings the system will only copy alarm recording data to the remote storage device If this option is unchecked the system will backup all recording data to the remote storage device When you select Back up the recordings of the latest day s only and enter the number of days t...

Страница 77: ...le select Weekly enter 01 Hour 15 minute and select Monday Backup Options Select Replication Now the system backs up recording data to remote storage device immediately Select Overwrite the oldest recordings when the available storage on the remote host is less than 4GB the system overwrites the oldest recording data when the free space on the server is less than 4GB Select Perform mirroring repli...

Страница 78: ...lication The system displays the latest 10 remote replication records for you to analyze the status and troubleshooting In the above example 1 When the status is shown as Failed Remote access error You can check the remote storage device is running or the network settings are correct 2 When the status is shown as Failed An internal error occurred You can check the hard drive status of VioStor or c...

Страница 79: ...Hard disk information Displays the hard drive details e g model serial number drive capacity etc SMART information Displays the hard drive SMART Any items that the values are lower than the threshold are regarded as abnormal Test To perform quick or complete hard drive SMART test and display the results Settings To configure temperature alarm When the hard drive temperature is over the preset valu...

Страница 80: ...eras 1 To upload an E map click Browse and select the E map file Then click Upload 2 You can change the caption for the E map and click Apply 3 After uploading the E map click Test to view the map 5 7 9 Ping Test To test the connection to an IP address enter the IP address and click Test ...

Страница 81: ...rmation messages In case of system malfunction event logs only in English can be retrieved to analyze system problems Click Save to save the logs as csv file Click Delete to clear all logs 5 8 2 Surveillance Logs This page shows the surveillance logs such as camera connection motion detection and camera authentication failure ...

Страница 82: ...of the currently active users e g the user name IP address and login time 5 8 4 Historical Users List This page shows the information of the users who have logged in the system including the user name IP address login time and the services they have accessed etc ...

Страница 83: ...FP HTTP HTTPS Telnet and SSH are recorded in this page You can select to start or stop logging The file transfer performance can be slightly affected by enabling the event logging 5 8 6 System Information This page shows the system information e g CPU usage memory and system temperature ...

Страница 84: ...rator password and network settings press the reset button of the server for five seconds A beep sound will be heard After resetting the system you can login the server with the default user name and password Default user name admin Password admin Note To reset the system by the reset button the option Enable configuration reset switch in Hardware Settings must be activated ...

Страница 85: ...odically and make sure you have done the following Follow the instructions described in Chapter 5 7 2 to restart or shut down the server If there is an anticipated power outage back up all important data and turn off the server properly until power supply is resumed 6 3 Disk Hot Swapping RAID Configuration The VioStor supports hot swapping When a hard disk of RAID disk volume fails the failed disk...

Страница 86: ...ne you cannot view the monitoring screen from the PC You can solve the problems by the following methods Method 1 Enter the IP address of the network camera as the WAN IP in VioStor Method 2 Configure the router to allow internal access to the public IP address and the mapped ports of the network cameras 3 Recording is not working properly A Make sure the hard disk tray is correctly locked in VioS...

Страница 87: ...ameras the camera firmware must be upgraded to v1 3 for alarm recording to work properly C If VioStor is installed behind a router while the network camera is not alarm recording will not work D When alarm recording is enabled make sure you have configured the number of days that alarm recordings will be retained in Camera Settings Advanced Settings Otherwise the recordings may be overwritten 7 Th...

Страница 88: ...r If you are using the zooming function of Internet Explorer 7 the page may not be displayed properly Please click F5 to refresh the page 13 I cannot use the SMB FTP and Web File Manager of VioStor A Please go to Network Settings File Services page and check if these three functions are enabled B When VioStor is installed behind a router and the access to VioStor is outside the router you will not...

Страница 89: ...721075KLA330 SATA II 7200 750 32 Hitachi Deskstar E7K500 HDS725050KLA360 SATA II 7200 500 16 Hitachi Deskstar T7K500 HDT725025VLA380 SATA II 7200 500 8 Hitachi Deskstar T7K500 HDT725040VLA360 SATA II 7200 400 16 Hitachi Deskstar T7K500 HDT725040VLA380 SATA II 7200 400 8 Hitachi Deskstar T7K500 HDT725032VLA360 SATA II 7200 320 16 Hitachi Deskstar T7K500 HDT725032VLA380 SATA II 7200 320 8 Hitachi De...

Страница 90: ...00 250 8 Seagate Barracuda ES 2 ST31000340NS SATA II 7200 1000 32 Seagate Barracuda ES 2 ST3750330NS SATA II 7200 750 32 Seagate Barracuda ES 2 ST3500320NS SATA II 7200 500 32 Seagate Barracuda ES 2 ST3250310NS SATA II 7200 250 32 Seagate Barracuda 7200 11 ST31000340AS SATA II 7200 1000 32 Seagate Barracuda 7200 11 ST3750330AS SATA II 7200 750 32 Seagate Barracuda 7200 11 ST3750630AS SATA II 7200 ...

Страница 91: ... 8 Seagate Barracuda 7200 10 ST380215AS SATA II 7200 80 2 WD WD RE2 WD7500AYYS SATA II 7200 750 16 WD WD RE2 WD5001ABYS SATA II 7200 500 16 WD WD RE2 WD5000ABYS SATA II 7200 500 16 WD WD RE2 WD4001ABYS SATA II 7200 400 16 WD WD RE2 WD4000ABYS SATA II 7200 400 16 WD WD RE2 WD3201ABYS SATA II 7200 320 16 WD WD RE2 WD2502ABYS SATA II 7200 250 16 WD WD RE2 WD1601ABYS SATA II 7200 160 16 WD WD RE2 GP W...

Страница 92: ...KS SATA II 7200 500 16 WD WD Caviar SE16 WD4000AAKS SATA II 7200 400 16 WD WD Caviar SE16 WD3200AAKS SATA II 7200 320 16 WD WD Caviar SE16 WD2500AAKS SATA II 7200 250 16 Samsung Spinpoint F1 SAMSUNG HD103UJ SATA II 7200 1000 32 Samsung Spinpoint F1 SAMSUNG HD753LJ SATA II 7200 750 32 ...

Страница 93: ...93 Appendix B LED Indication The VioStor provides LED indicators for you to indicate system status and information easily 1 Status 2 HDD1 3 HDD2 4 HDD3 5 HDD4 6 HDD5 7 LAN 8 USB Status ...

Страница 94: ... is being updated 3 RAID rebuilding 4 RAID capacity expansion 5 RAID level migration Red ON 1 HDD invalid 2 Volume is full 3 Volume is going to be full 4 Fan out of function 5 HDD read write error 6 HDD bad sector 7 RAID degraded mode read only 8 Hardware self test error Red blinking every 0 5 sec Degraded mode Green blinking every 0 5 sec 1 System booting 2 System is not configured 3 HDD is not f...

Страница 95: ... go to DynDNS website http www dyndns org to register a dynamic domain name Configure and activate DDNS service to enable the Internet users to access your VioStor via this dynamic domain name When the ISP assigns a new WAN IP address the VioStor will update the new address to the DynDNS server automatically ...

Страница 96: ...y changes please refer to the instructions or documents on the web site 1 Open the browser and connect to http www dyndns com Click Create Account to begin registration 2 Enter the user name email address and password to create an account for DDNS service Please verify your email address to receive the confirmation message from the server ...

Страница 97: ...is successfully created a confirmation message will be sent to your e mail address Please follow the instructions in the e mail to activate your account within 48 hours When you have finished the confirmation process you can apply for your own dynamic domain name Please refer to the website of the DDNS provider for more information ...

Страница 98: ...A 320x240 or CIF 320x240 Real performance may vary in different environment Megapixel Recording High performance megapixel recording up to 8 megapixels File format AVI can be played by Windows Media Player Snapshot Yes Playback Playback Channel Max 4 Ch SYNC Playback at the same time Playback Mode Play pause stop reverse play next previous frame next previous video file different speed control Dis...

Страница 99: ...ancing Link aggregation is supported to increase the transfer speed Multi IP setting The NVR can serve different network groups in two different subnets Utility Software QNAP Finder Discovery and quick setup for NVR Security Operation System Linux embedded free from PC crash and virus attack On line Users List Record of the users currently logged on and previously logged on to the NVR Host Access ...

Страница 100: ...1 GB or above Operation System Microsoft Windows XP Vista 32 bit Web Browser Internet Explorer 6 0 or later Network Interface 10 100 Mbps or above View Resolution Suggested 1024 x 768 pixels or above Language Support English Japanese French Italian German Spanish Russian Dutch Swedish Norwegian Finnish Danish Simplified Chinese Traditional Chinese ...

Страница 101: ...eset LCD Panel LCD display with backlight Enter button Select button for configuration Alarm Buzzer System warning Form Factor Tower Dimensions 261 1 D x 188 5 W x 261 1 H mm 10 28 D x 7 42 W x 10 28 H inch Color Box Shipping Weight 8Kg 17 64lb Operation Environment Temperature 0 40 C Humidity 0 95 R H Power Supply ATX 250W Input 110 240 Vac 50 60Hz 5A Power Consumption 71 54 76 39W Write Read RAI...

Страница 102: ...M511 Panasonic BB HCM515 Panasonic BB HCM547 Panasonic BL series Panasonic BL C1 Panasonic BL C10 Panasonic BL C111 Panasonic BL C131 Panasonic BL C20 Panasonic BL C30 Panasonic BL C30K1 Panasonic Generic JPEG series Panasonic BB HCM481 Panasonic BB HCM403 Panasonic BB HCM381 Panasonic BB HCM371 Panasonic BB HCM331 Panasonic BB HCM311 Panasonic BB HCM110 Panasonic BB HCM100 Panasonic KX HCM280 KX ...

Страница 103: ...NC RZ25 SONY SNC RZ30 SONY SNC RZ50 SONY SNC Z20 SONY SNC DM110 Arecont Vision Arecont Vision IP Cameras Arecont AV 1300M Arecont AV 2100M Arecont AV 3130 3100 Arecont AV 5100M for VioStor 5000 series Arecont AV 8180 for VioStor 5000 series Canon Canon VB C300 series Canon VB C300 Canon VB C300B Canon VB C50 series Canon VB C50iR Canon VB C50i Canon VB C50FSi Canon VB C50Fi IQeye IQeye IP Cameras ...

Страница 104: ...D43 Mobotix M12M Secure N43 Mobotix M12D Secure D22D135 Mobotix M12D Secure D43D135 Mobotix M12D Secure DNight D43N43 Mobotix M12D Secure DNight D22N22 Mobotix M12D Secure N43N135 Mobotix D12D Secure Mobotix M22M IT Mobotix M22M Secure Mobotix M22M Secure Night Mobotix M22M Secure CSVario SANYO SANYO IP Cameras SANYO VCC P450 VCC P470 SANYO VCC PT490 PT500 ACTi ACTi IP Cameras ACTi ACM123X ACTi AC...

Страница 105: ...ba IK WB12 Toshiba IK WB21 Note To use SONY SNC DM110 IP camera please update the firmware to 2 7 0 or later versions To use Panasonic WV NF302 WV NF304 NF304V BB HCM547 IP cameras please update the firmware to 2 7 0 or later versions To use ACTi or Toshiba IP cameras please update the firmware to 2 7 0 version or later versions To use Mobotix or IQeye IP cameras please update the firmware to 2 6 ...

Страница 106: ...xis 207W Axis 207M 207MW Axis 209FD 209FD R Axis 210 Axis 210A 211A Axis 211 211W Axis 211M Axis 212PTZ V Axis 213PTZ Axis 214 215PTZ Axis 216FD V Axis 216MFD V Axis 221 Axis 223M Axis 225FD 22mm Axis 231 232D Axis 233D Axis Video Server Axis 241Q Axis 241QA Axis 241S Axis 241SA Axis 243SA Axis 247S Axis Generic MJPEG SONY SNC Z20 SONY SNC DM110 Arecont Vision Arecont Vision IP Cameras Arecont AV ...

Страница 107: ...e IQeye IP Cameras IQEYE 510 IQEYE 511 IQEYE 701 IQEYE 702 IQEYE 703 IQEYE 705 IQEYE 752 IQEYE 753 IQEYE 755 IQEYE 802 IQEYE 803 IQEYE 805 IQEYE 811 IQEYE 852 IQEYE 853 IQEYE 855 Mobotix Mobotix IP Cameras Mobotix M12M IT D43 Mobotix M12D IT DNight D43N43 Mobotix M12M Web D43 Mobotix M12M Secure D43 Mobotix M12M Secure N43 Mobotix M12D Secure D22D135 Mobotix M12D Secure D43D135 Mobotix M12D Secure...

Страница 108: ...11 ACTi ACM5711 ACTi ACM1311 ACTi ACM143X ACTi ACM3211 ACTi ACM3311 ACTi ACM3001 ACTi ACM4100 ACTi ACM5001 ACTi CAM5XXX ACTi Video Server ACTi ACD2100 ACTi ACD2200 ACTi SED2140 ACTi SED2120 Toshiba Toshiba IP Cameras Toshiba IK WB12 Toshiba IK WB21 Note To use ACTi or Toshiba IP cameras please update the firmware to 2 7 0 or later versions To use Axis 247S video server please update the firmware t...

Страница 109: ...7 0 or later versions To use the MPEG4 function of the Axis IP cameras please update the firmware to 2 6 0 3108 or later versions To use Mobotix or IQeye IP cameras please update the firmware to 2 6 0 3108 or later versions ...

Страница 110: ...2 Vivotek IP6117 6127 Vivotek FD6112V 6122V Vivotek PZ6112 6122 Vivotek PZ6114 6124 Vivotek SD6112V 6122V Vivotek 7000 series Vivotek FD7131 Vivotek IP7131 7132 Vivotek IP7135 7137 Vivotek PT7135 7137 Vivotek IP7138 7139 Vivotek IP7151 7152 Vivotek IZ7151 Vivotek IP7142 Vivotek PZ7151 Vivotek PZ7152 Vivotek SD7151 Vivotek Video Server Vivotek VS 3102 Vivotek VS 3100P Vivotek VS7100 Arecont Vision ...

Страница 111: ...EYE 752 IQEYE 753 IQEYE 755 IQEYE 802 IQEYE 803 IQEYE 805 IQEYE 811 IQEYE 852 IQEYE 853 IQEYE 855 Mobotix Mobotix IP Cameras Mobotix M12M IT D43 Mobotix M12D IT DNight D43N43 Mobotix M12M Web D43 Mobotix M12M Secure D43 Mobotix M12M Secure N43 Mobotix M12D Secure D22D135 Mobotix M12D Secure D43D135 Mobotix M12D Secure DNight D43N43 Mobotix M12D Secure DNight D22N22 Mobotix M12D Secure N43N135 Mobo...

Страница 112: ...CS 2070 LevelOne FCS 3000 LevelOne FCS 3021 GANZ GANZ IP Cameras GANZ ZN D2024 GANZ ZN PT304L GANZ ZN PT304WL GANZ ZN YH305 GANZ Video Server GANZ ZV S306 ACTi ACTi IP Cameras ACTi ACM123X ACTi ACM34XX ACTi ACM4200 ACTi ACM56XX ACTi ACM7411 ACTi ACM5711 ACTi ACM1311 ACTi ACM143X ACTi ACM3211 ACTi ACM3311 ACTi ACM3001 ACTi ACM4100 ACTi ACM5001 ACTi CAM5XXX ACTi Video Server ACTi ACD2100 ACTi ACD220...

Страница 113: ...as please update the firmware to 2 7 0 or later versions The Vivotek 7000 series and GANZ IP cameras now support AAC 32K audio format Please update the firmware to 2 7 0 or later versions To use Mobotix or IQeye or GANZ IP cameras please update the firmware to 2 6 0 3108 or later versions For the information of supported camera models please visit QNAP Security website at http www qnapsecurity com...

Страница 114: ...g PC are all in the same network Network Surveillance Installation for SOHO and SMB IP Address VioStor 192 168 1 1 PC 192 168 1 100 Camera 1 192 168 1 101 Camera 2 192 168 1 102 Camera 3 192 168 1 103 In the example just add the camera to the VioStor by entering the cameras IP address ...

Страница 115: ...dress Mapped port in router VioStor 192 168 1 1 8000 Camera 1 192 168 1 101 8001 Camera 2 192 168 1 102 8002 Camera 3 192 168 1 103 8003 Router public IP 219 87 144 205 PC 10 8 10 100 In this example to allow a remote PC to connect to the VioStor and the cameras you need to Step 1 Set up port mapping virtual server on the router ...

Страница 116: ...SMB port 445 of the VioStor on WAN you have to set the following port mapping settings From Forward to 219 87 144 205 21 192 168 1 1 21 219 87 144 205 139 192 168 1 1 139 219 87 144 205 445 192 168 1 1 445 After finishing the above two steps you can access the VioStor via WAN by entering the IP address http 219 87 144 205 8000 in the IE browser Then login the VioStor via the correct user name and ...

Страница 117: ... 87 144 205 Camera 1 61 62 100 101 Camera 2 61 62 100 102 Camera 3 61 62 100 103 In this example just add the camera to the VioStor by adding its IP address to the IP Address settings Note If there is a particular port for connecting the camera please specify the port in the system configuration ...

Страница 118: ...VioStor 1 via FTP by ftp 219 87 145 205 2001 You could directly connect VioStor 2 via FTP by ftp 219 87 145 205 2002 You could directly connect VioStor 3 via FTP by ftp 219 87 145 205 2003 Step 2 Enable FTP Port Mapping on the VioStor If you want to connect each VioStor via FTP by clicking FTP in playback page of each VioStor you need to enable FTP port mapping in Network Settings File Services on...

Страница 119: ...cal Support QNAP provides dedicated online support and customer service via instant messenger You can contact us by the following means Website http www qnapsecurity com MSN q support hotmail com SKYPE qnapskype ...

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