Sources of
Support
A-3
QMS Customer Support
CompuServe
Through CompuServe, you ask general (non-technical) questions,
share information with other users, and access printing information
and programs. When you use CompuServe, type
go qmsprint
↵
to
go directly to the forum where QMS is located. The QMS library sec-
tion contains application notes, printer drivers, utilities, technical infor-
mation, and announcement files.
Internet
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.
If you have access to the World Wide Web, you can view the QMS
home page at http://www.qms.com/. The QMS ftp resource is
ftp.qms.com.
QMS Customer Response Center (CRC)
You can contact the QMS Customer Response Center (CRC) in three
different ways:
n
Telephone—You can call the CRC at (334) 633-4500 (US)
Monday–Friday, 7:00 am–6:00 pm, Central Time.
»
Note:
If you call for assistance, have the following information
ready so our technicians can help you more quickly:
þ
Your phone number, fax number, and shipping address
þ
A description of the problem
þ
The printer model
þ
The type of host computer you’re using
þ
The type and version of operating system you’re using
þ
The interface you’re using, and, if serial, the protocol (for
example, XON/XOFF)
þ
The application and version you’re using
Содержание 4060
Страница 1: ...QMS 4060 Print System Getting Started 1800462 001C...
Страница 34: ......
Страница 44: ...Unpacking the Printer QMS 4060 Print System Getting Started 2 10 5 Remove the cardboard sleeve from the pallet...
Страница 45: ...Unpacking the Printer 2 11 Setting Up Your Printer 6 Remove the six foam shipping blocks and the plastic cover...
Страница 94: ......
Страница 113: ...5 Connecting to a Macintosh In This Chapter n Connecting to a Macintosh n Macintosh Printing Software...
Страница 119: ...6 Control Panel In This Chapter n Control Panel Functions n Message Window n Control Panel Keys...
Страница 128: ......
Страница 129: ...A QMS Customer Support In This Appendix n Sources of Support on page A 2 n QMS World wide Offices on page A 5...
Страница 136: ......
Страница 142: ......
Страница 200: ......
Страница 206: ...I 6 QMS 4060 Print System Getting Started W Web address 4 3 Windows Driver 3 5 WWW address 4 3 v...