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VIP-NET-0424-1G QUICK START GUIDE
VERSION 1.1
WARRANTY & CUSTOMER SERVICE
PureLink™ Three (3) Year Limited Warranty
For PureStream™ Branded Products Only
Dtrovision, LLC. (hereinafter “PureLink”) warrants its PureStream™ branded products (hereinafter “Product”) purchased directly from
PureLink or Dealer shall be free from defects in workmanship and materials, under normal use and service, for a period of three (3) years
on parts and three (3) years on labor. Any repaired or replaced equipment related to Product shall be covered only under the remaining
portion of the warranty. This warranty has no relationship to and exists independently of any warranty offered by Dealer. This warranty is
a limited warranty and gives you specific legal rights. You may also have other rights which vary from state to state.
TERMS & CONDITIONS
PureLink shall repair or replace the Product if it develops a material fault during the period of warranty, on condition that i) the Product
has only been subject to normal use in a domestic or commercial environment in a manner consistent with its specification and
functionality, ii) the Product has been cared for reasonably and only subjected to reasonable wear and tear, iii) the defect has not been
caused by willful or negligent abuse or neglect, or any accident or improper installation procedure, iv) the serial number of the Product
has not been altered or removed.
This warranty only applies to the original purchaser, and shall be the exclusive remedy to the original purchaser. PureLink shall not be
liable for any damages whatsoever caused by Product or the failure of Product to perform, including incidental or consequential damages.
PureLink shall not be liable for any claim made by a third party or made by the purchaser for a third party.
Except as expressly set forth in this warranty, PureLink makes no other warranties, expressed or implied, including any implied warranties
of merchantability and fitness for a particular purpose. PureLink expressly disclaims all warranties not satisfied in this limited warranty.
Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes
all previous warranties.
WARRANTY RETURNS/REPAIRS/EXCHANGES
No merchandise may be returned without prior authorization from PureLink, and a Return Materials Authorization (RMA) number.
Failure to comply with these conditions will result in rejection of the returned merchandise.
Any warranty service on Products must be arranged through Dealer. Authorized returns must be shipped freight prepaid and fully insured
to PureLink, Ramsey, NJ USA, with the RMA number clearly marked on the outside of all shipping boxes and containers. PureLink reserves
the right at its sole discretion to refuse any shipments arriving freight collect or without an RMA number. Any authorized returned
merchandise must be accompanied by a note describing the reason for return, along with contact information including name, phone
number, return mailing and shipping addresses, e-mail address, and RMA number.
On any products returned and accepted with an RMA number, return freight charges following repair of items under warranty shall be
paid by PureLink, shipping by the standard ground carrier of its choice.
