FREQUENTLY ASKED QUESTIONS
• Question: “The foam padding or mat is
damaged, what should I do?”
Answer: If you are still within your
warranty period (90 Days from initial
purchase) you should contact customer
service. You can also purchase
replacement padding and mats at:
www.PureFun.net
• Question: “I had a part missing from
my box” or “something was damaged in
shipping, can you send it to me?”
Answer: If it has been 30 days or less
from the date of your initial purchase,
you can contact customer service for a
replacement part to be issued.
•
It is essential that the intended site for this trampoline is completely
flat and level. If the ground is not level this will cause movement in
the frame and could cause stress on the joined sections.
•
Before each use of this product, inspect the entire assembly and
replace any worn, defective or missing parts.
•
The following conditions could represent potential hazards: Missing,
improperly positioned, or insecurely attached frame padding;
Punctures, frays, tears, or holes worn in the bed or frame padding;
Deterioration in the stitching or fabric of the bed or frame padding;
Broken or missing springs; A bent or broken frame; A sagging jump
mat; or sharp protrusions on the frame or suspension system; Bent
or broken enclosure poles; Missing or torn foam on the poles; Torn
or ripped enclosure netting; Broken or fraying zipper in the enclosure
opening. Cease using trampoline immediately and secure it against
unauthorized use if any of these conditions are present.
Cleaning your Trampoline
•
High touch surfaces made of plastic or metal, such as frame
pads, Abacus Beads and jump mat should be cleaned routinely.
•
Do NOT use bleach as it may cause colors to fade.
•
Use wet towel or cloth with mild soap and water solution to wipe
down metal parts, frame pad and jump mat. Dry Immediately and
do not allow children to use until completely dry.
•
To disinfect surfaces - use a 70% / 30% Rubbing Alcohol to
Water mix to clean plastic surfaces. The surface must remain
visibly wet for at least 4 minutes, allowing it to dry on its own.
After 4 minutes, the surface may be rinsed thoroughly and wiped
dry to eliminate water marks. This solution will lose its
effectiveness in about 24 hours, so a new batch must be made
each day.
•
To clean chalk from mat, wipe down net with wet rag
or rinse with
hose
. Allow mat to fully dry before jumping.
CARE & MAINTENANCE
Thank You Coupon!
As a way of saying thank you for purchasing one of our products, here is a 10% OFF coupon for your next
purchase at
www.PureFun.net
Use Code: GQBRANDS10 at Checkout
30
CustomerService
@
GQBrands.com
GQBrands.com
1-866-498-5269
