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Chapter 3: Troubleshooting ............................................................................................

Troubleshooting Concepts .......................................................................................

Troubleshooting Gates .............................................................................................

Appendix.........................................................................................................................

System Requirements ..............................................................................................

Notices, Disclaimers, and Warnings ........................................................................

Standard 2-year Equipment Warranty ......................................................................

Equipment Location .................................................................................................53

Site Closeout Checklist ............................................................................................

Technical Support.....................................................................................................

Technical Support/RMA Request .............................................................................59

Returning Equipment ..............................................................................................

Site Service History ..................................................................................................

Dealer/Servicer Contact Information ........................................................................

Содержание Falcon XT

Страница 1: ...System Installation Manual www ptisecurity com 800 523 9504 Revised March 2016...

Страница 2: ...rdance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does c...

Страница 3: ...unting Hardware Recommendations 13 Wire and Cable Needed 14 International Wire Cross Reference 16 Typical Wiring Scheme 17 Wire Splicing 20 Surge Protection 22 Chapter 2 Installation 25 Unpacking the...

Страница 4: ...ix 45 System Requirements 46 Notices Disclaimers and Warnings 49 Standard 2 year Equipment Warranty 51 Equipment Location 53 Site Closeout Checklist 54 Technical Support 58 Technical Support RMA Reque...

Страница 5: ...ew Specifications Training Pre Installation Recommendations Equipment Location and Site Layout Tools Needed Hardware Needed Wire and Cable Needed International Wire Cross Reference Typical Wiring Sche...

Страница 6: ...rd that can be used to open gates or doors activate lights control elevators shunt alarms act as secure interior relays or perform custom function switching 2 Wiegand Protocol Device inputs on the mai...

Страница 7: ...0 m Maximum Life Expectancy at maximum rated load Mechanical 10 000 000 operations Electrical 200 000 operations minimum Inputs Dry Contact Type ONLY Do Not apply voltage to any of the inputs Dry Cont...

Страница 8: ...be responsible for any damages either incidental or consequential based on these recommendations Code and Legal Considerations Installation of equipment manufactured by PTI Security Systems must be p...

Страница 9: ...require power such as copiers fax machines computers telephones lights water coolers etc Each power supply controller computer video monitor etc requires at least one outlet We recommend a minimum of...

Страница 10: ...pment is received promptly check the equipment received against the packing list to verify that all parts have been delivered Also verify that there isn t any shipping damage If there is any shipping...

Страница 11: ...should have adequate ventilation with air conditioning and be secure but with access for maintenance StorLogix Computer The StorLogix computer is generally located at the main desk but must have some...

Страница 12: ...usually placed on the other side of the door Switch and magnet installation must never interfere with door movement Power Supplies Power for AI devices is provided by the controller Additional power...

Страница 13: ...ill Screw Bit L 3M E9 Y Crimper M Crimping Pliers N Wire Strippers O Wire Cutters P Assorted Pliers Q Flashlight R Sharp Markers S Tape Measure T Hole Saw U Rechargeable Drill Driver V Claw Hammer W R...

Страница 14: ...y Duty Outdoor U Fire Barrier Sealant V Panduit Wire Raceway W Wire Pulling Lubricant X Conduit Compression Fittings Mounts Y Flexible Conduit Z Electrical Conduit with Sweep 90 Bends Note Assorted le...

Страница 15: ...overall shield and common ground Direct Burial Denotes standard recommended wire Standard CAT5 cable can be used for RS 485 data communications with this system Be sure to correctly identify the twis...

Страница 16: ...ation wwirrg59upl 89259 10 15 Coaxial Cable with 22 AWG core and stranded copper common ground Plenum Insulation wwirrg59udb 8212 10 15 Coaxial Cable with 22 AWG core and stranded copper common ground...

Страница 17: ...m2 22 22 7 1 25 mm2 24 24 6 1 00 mm2 Typical Wiring Scheme The following pages show a typical site wiring scheme These are shown in order to give the installer an idea of equipment layout and wire pla...

Страница 18: ...ATE OPERATOR EXIT KEYPAD CONNECT TO EARTH GROUND CONNECT TO EARTH GROUND DC POWER CONNECTION SHOWN DC POWER CONNECTION SHOWN CONTROLLER REFER TO SIREN MANUFACTURER INSTALLATION INSTRUCTIONS FOR PROPER...

Страница 19: ...TO KEYPAD RELAY FROM OTHER AI DEVICES 12VDC DOOR STRIKE 12VDC POWER SUPPLY BUILDING ENTRANCE KEYPAD DEDICATED POWER SUPPLY FOR SINGLE DOOR STRIKE ONLY CONNECT TO EARTH GROUND DC POWER CONNECTION SHOWN...

Страница 20: ...ed a service loop and allows extra wire for future service or replacement of the splice if it is done incorrectly becomes corroded or is otherwise damaged 2 Trim back 1 inches of the outside insulatio...

Страница 21: ...l and protect the connection Place a wire tag on the wires inside the junction box identifying what the wire is connected to at each end Splices should be kept to a minimum or eliminated completely fr...

Страница 22: ...power lines to help protect your site These recommendations should provide protection against most common power surges power fluctuations indirect lightning strikes and general electrical storm activ...

Страница 23: ...er risks to be aware of and protect against Brownouts or power sag is when the power at the wall outlet drops below 115VAC in the United States This can be due to the utility company reducing power du...

Страница 24: ......

Страница 25: ...stalling the Falcon XT Controller to AI Device Connection Output Relay Connections Door Input Connections Wiegand Input Connections Power Connections North America Power Connections International Powe...

Страница 26: ...rated circuit protection MUST be used Failure to do so will void your warranty Ethernet Cable This cable is used for network connectivity between the Falcon XT and the StorLogix computer The supplied...

Страница 27: ...ing should be at least 13 x 13 and allow room for the door to swing fully open to the left side of the housing as you are facing it Wire in conduit can be run into the housing through conduit knockout...

Страница 28: ...y on the Falcon XT Connect the smaller end of the USB cable to the USB port located on the bottom middle of the Falcon XT board 2 Run the USB cable through a knockout on the controller housing to the...

Страница 29: ...troller circuit board Beginning at the first terminal slot on the left insert the red DC power wire Use a small flathead precision screwdriver to tighten down the terminal screw to firmly hold the wir...

Страница 30: ...do not recommend using existing wire that has already been pulled on a site It is impossible to know the condition of this wire and the site may experience costly troubleshooting and service calls due...

Страница 31: ...the normally open and common connection points A normally closed connection will be wired to the normally closed and common connection points 2 Output Relay 1 is defaulted as the gate operator relay...

Страница 32: ...ty Systems relays have a maximum switching capacity of 30V Devices requiring higher voltage must be wired through contactor blocks RED LED WIEGAND 1 WIEGAND 2 DATA 0 INPUT 4 INPUT 2 INPUT 3 INPUT 1 BE...

Страница 33: ...tch or other device it is connected to This will be very important when programming the control software 3 Once all of the door inputs have been connected they must be programmed in the control softwa...

Страница 34: ...rd as necessary Refer to the Wiegand device manufacturer s instructions for wire color coding and connection assignments 12V Connection point for the wire on 12VDC Wiegand devices 5V Connection point...

Страница 35: ...service 2 Strip back the power cable insulation 1 inches on both ends of the cable Strip back the ends of both the red and black wires about inch 3 Crimp the spade connectors to the end of the provid...

Страница 36: ...ons The battery supplied with the controller is a maintenance free battery When the battery needs to be replaced the system will alert the administrator To replace the battery 1 Remove the positive an...

Страница 37: ...ower and battery terminal position 3 Unscrew the bolt from the case chassis ground and place the ring terminal of the ground wire over the screw Screw the bolt back down on top of the ring terminal to...

Страница 38: ...inistrator To replace the battery 1 Remove the positive and negative battery terminals 2 Remove the old battery and replace with a new battery of the same type and rating using the connection directio...

Страница 39: ...ultiplexer 500 mA HID Proximity Reader 30 260 mA KT C Pinhole Camera B W Color 100 mA 240 mA RB5 Relay 120 mA Do NOT exceed 75 load This provides a safety zone to allow for most peak usage and power s...

Страница 40: ...the 2 amp power supply in the controller is insufficient for the number of AI devices or for the wire length Should this be the case additional power supplies can be purchased and placed on the line a...

Страница 41: ...e PTI Security Systems power supplies to power any PTI AI devices Our power supplies are tested to work with our equipment and have built in reset capabilities Note Due to international shipping regul...

Страница 42: ......

Страница 43: ...Chapter 3 Troubleshooting Troubleshooting Concepts Troubleshooting Gates...

Страница 44: ...copies of all manuals all software disks and contact information for the installer and responsible personnel Begin troubleshooting by asking the question Was the item working in the past or has the pr...

Страница 45: ...and press the reset button in the upper left of the circuit board Hold the reset button in for at least 60 seconds Large sites with more AI devices may require the button to be held in for a longer t...

Страница 46: ...is and in good working order unbroken and not lifting up or bending Check the set screws and adjustment nut regularly Test loops beams and sensor edges regularly and immediately replace or repair them...

Страница 47: ...Disclaimers and Warnings Standard One Year Equipment Warranty Equipment Location Site Closeout Checklist Contact Information Technical Support Returning Equipment Site Service History Dealer Servicer...

Страница 48: ...This should be setup by a knowledgeable computer tech as some configuration may be required UPS Uninterruptible Power Supply power backup and surge protection recommended Operating System 32 bit x86 o...

Страница 49: ...Electrical outlet providing 120VAC United States or 240VAC Europe or Australia We strongly recommend that installation and setup of all computers and any PTI Security Systems equipment be done by a ce...

Страница 50: ...must be performed per our recommendations and guidelines except where local municipal state and provincial codes and the National Electrical Code and Construction codes take precedence When code and...

Страница 51: ...to identify and correct such problems This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this manual may cause interference to radio...

Страница 52: ...anty This warranty applies to PTI Security Systems products only All other products accessories or attachments used in conjunction with our equipment including batteries will be covered solely by thei...

Страница 53: ...uld walk the property while reviewing the checklist to verify that all items are installed correctly and working properly Both parties should sign off on the checklist and keep a copy This list may no...

Страница 54: ...________ Date of Install _______________ Site Address ___________________________________________________________ AI Device Type Location on Site AI Device Address Purpose of Device Notes Other Inform...

Страница 55: ...ule and relay board Verify hours and remotes are correctly set up for every access level in StorLogix Sample code for each access level works to access property during correct hours Sample code for ea...

Страница 56: ...intercom base station Verify that each keypad can receive a call from the intercom base station Verify that the volume is sufficient at each keypad and base station Verify that any other remote interc...

Страница 57: ...ned Gate System Verify that the manual override control switch in the office opens the gate Verify that all gate safety equipment is working correctly and actually stops the gate loops beams photo eye...

Страница 58: ...e maintenance and operation of the systems ___________________________________________________________ Signature of Installer Date ___________________________________________________________ Printed N...

Страница 59: ...if issues arise Date Servicing Company Name Phone Number of Tech Services Performed Date Servicing Company Name Phone Number of Tech Services Performed Date Servicing Company Name Phone Number of Tech...

Страница 60: ...ices Performed Date Servicing Company Name Phone Number of Tech Services Performed Date Servicing Company Name Phone Number of Tech Services Performed Date Servicing Company Name Phone Number of Tech...

Страница 61: ...m solving if issues arise Date Servicing Company Name Phone Number of Tech Services Performed Date Servicing Company Name Phone Number of Tech Services Performed Date Servicing Company Name Phone Numb...

Страница 62: ...s information for future sales installation and servicing needs Dealer who sold the system Company Name Contact Person Address Phone Number Fax Number E mail Installer who installed the system Company...

Страница 63: ...Appendix 59...

Страница 64: ...For Technical Support Please Visit support ptisecurity com www ptisecurity com...

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